America Sass
Customer Success Manager at iPipeline | Goodyear, Arizona, United States
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As a Customer Success Manager at iPipeline, America Sass plays a pivotal role in driving customer adoption and retention within the insurance sector. With a strong focus on enhancing customer advocacy and expansion, America leverages her extensive expertise in project management to ensure that clients not only understand but also fully utilize the innovative solutions offered by iPipeline. Her background in various insurance domains, including health insurance, life insurance, and disability insurance, equips her with a comprehensive understanding of the unique challenges and opportunities faced by clients in this industry.
Currently, America is spearheading several key projects aimed at optimizing customer onboarding processes and improving overall user experience. By implementing targeted training programs and developing tailored support resources, she empowers clients to maximize the value of iPipeline’s offerings. Her commitment to process improvement is evident in her ability to analyze customer feedback and translate it into actionable insights, fostering a culture of continuous enhancement within the organization.
In addition to her technical skills, America excels in team building, collaborating closely with cross-functional teams to align customer success initiatives with broader business objectives. Her analytical mindset allows her to identify trends and patterns that inform strategic decision-making, ensuring that iPipeline remains at the forefront of the insurance technology landscape. With a passion for customer satisfaction and a dedication to driving results, America Sass is a key asset to iPipeline, helping to shape the future of customer engagement in the insurance industry.
Customer Success Manager at iPipeline in March 2024 to Present
Health and well-being at Career Break in May 2018 to July 2024
Director Business and Ecommerce Development at Mutual of Omaha in June 2016 to May 2018
Manager Product Development at Mutual of Omaha in August 2008 to May 2016
Director, Provider Relations at Coventry Health Care in September 2007 to August 2008
Manager, Network Operations at Mutual of Omaha in October 2004 to July 2007
Project Manager at Mutual of Omaha in December 1999 to October 2004
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Customer Support
Support Management
Insurance
Health Insurance
Process Improvement
Disability Insurance
Long-term Care
Team Building
Strategic Planning
Fixed Annuities
Life Insurance
Analysis
Business Analysis
Cross-functional Team Leadership
Term Life Insurance
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Discover more about iPipelineWhat is America Sass email address?
Email America Sass at [email protected]. This email is the most updated America Sass email found in 2026.
How to contact America Sass?
To contact America Sass send an email to [email protected]. (updated on October 31, 2024)
What company does America Sass work for?
America Sass works for iPipeline
What is America Sass's role at iPipeline?
America Sass is Customer Success Manager
What is America Sass's Phone Number?
America Sass's phone (602) ***-*292
What industry does America Sass work in?
America Sass works in the Financial Services industry.
America Sass Email Addresses
America Sass Phone Numbers
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