Amanda Meek
Vice President of Client Experience at CMA CGM | Norfolk, Virginia, United States
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As Vice President of Client Experience at CMA CGM, Amanda Meek is at the forefront of redefining how the organization engages with its clients in the highly competitive shipping and logistics industry. With a robust background in business process improvement and international logistics, Amanda leads a comprehensive portfolio that includes Performance Management, Quality Assurance, and Voice of Customer initiatives. Her strategic vision is centered on enhancing client satisfaction and loyalty by implementing transformative projects that address real business challenges.
Amanda's collaborative approach is instrumental in fostering a culture of teamwork across various departments, ensuring that all stakeholders are aligned and engaged in the pursuit of excellence. By leveraging her analytical skills and expertise in sales operations, she has successfully driven initiatives that not only streamline processes but also enhance the overall client experience. Her commitment to Training and Development ensures that teams are equipped with the necessary tools and knowledge to deliver exceptional service consistently.
Key projects under Amanda's leadership include the integration of advanced business systems and automation solutions that optimize operational efficiency and responsiveness to client needs. By championing the Voice of Customer initiatives, she has established a feedback loop that empowers the organization to adapt and innovate based on client insights. Amanda's dedication to elevating client experiences is not just about meeting expectations; it is about exceeding them, positioning CMA CGM as a leader in client-centric logistics solutions. Through her strategic initiatives, Amanda continues to drive transformative change, ensuring that CMA CGM remains at the forefront of the industry while delivering unparalleled value to its clients.
Vice President of Client Experience at CMA CGM in September 2023 to Present
Senior Director, Client Experience at CMA CGM in February 2021 to September 2023
Senior Manager, North America at APL in December 2017 to February 2021
Senior Account Manager at APL in December 2013 to December 2017
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Six Sigma Green Belt
Lean Six Sigma
Quality Management
Value Stream Mapping
Business Process
Operational Efficiency
Innovation Management
Project Delivery
Organizational Effectiveness
Coaching
Recruiting
Talent Management
Program Management
Business Transformation
Consultative Selling
Business Analysis
Organizational Development
Organizational Leadership
Risk Management
Business Relationship Management
Management Consulting
Strategic Consulting
Business Strategy
Data Analytics
Change Initiatives
Business Process Improvement
Cross-functional Problem Solving
Strategic Leadership
Business-to-Business (B2B)
Account Management
Territory Management
Territory Growth
Presentation Skills
Team Leadership
Team Building
Microsoft Excel
Microsoft PowerPoint
Microsoft Project
Contact Centers
Change Management
Cross-functional Team Leadership
Customer Service Management
Customer Relationship Management (CRM)
Voice of the Customer Analysis
Customer Experience
Project Management
Strategic Planning
Analytical Skills
Transportation
Sales Operations
Ocean
International Logistics
New Business Development
Freight
sales
International Sales
Sales Presentations
Pricing
Sales
Procurement
Strategy
Management
Budgets
Customer Service
Logistics
Supply Chain Management
Logistics Management
Transportation Management
Shipping
Supply Chain
Negotiation
Container
Contract Negotiation
Sales Effectiveness
Microsoft Office
Leadership
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Discover more about CMA CGMWhat is Amanda Meek email address?
Email Amanda Meek at [email protected] and [email protected]. This email is the most updated Amanda Meek email found in 2026.
What is Amanda Meek phone number?
Amanda Meek phone number is +16028099905 and +14805560397.
How to contact Amanda Meek?
To contact Amanda Meek send an email to [email protected] or [email protected]. If you want to call Amanda Meek try calling on +16028099905 and +14805560397. (updated on October 30, 2024)
What company does Amanda Meek work for?
Amanda Meek works for CMA CGM
What is Amanda Meek's role at CMA CGM?
Amanda Meek is Vice President of Client Experience
What industry does Amanda Meek work in?
Amanda Meek works in the Transportation, Logistics, Supply Chain And Storage industry.
Amanda Meek Email Addresses
Amanda Meek Phone Numbers
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