Alyssa Colon
Attendee Experience Manager at Hyve Group | New York City Metropolitan Area
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Alyssa Colon is a dedicated Client Success Manager at Synthesio, where she has been instrumental in enhancing customer experiences and nurturing strong relationships between clients and the sales team for over two years. With a total of four years at Synthesio, Alyssa has developed a deep understanding of the digital intelligence landscape, allowing her to effectively drive revenue growth and expand market share for the company. Her expertise in account management and customer support has positioned her as a key player in ensuring client satisfaction and retention.
In her current role, Alyssa oversees several high-impact projects that focus on optimizing client onboarding processes and improving service delivery. By leveraging her negotiation skills and problem-solving abilities, she has successfully addressed client concerns and implemented tailored solutions that align with their business objectives. Alyssa’s commitment to fostering a positive work environment not only boosts team morale but also enhances collaboration across departments, ensuring that clients receive seamless support throughout their journey with Synthesio.
Alyssa’s proficiency in budget management and time-efficient strategies has also contributed to her success in managing multiple accounts simultaneously. Her background in hospitality management further enriches her approach to client relations, as she prioritizes personalized service and attention to detail. As a result, Alyssa has established herself as a trusted advisor to her clients, helping them navigate the complexities of digital analytics and maximize their return on investment. Through her unwavering dedication and strategic mindset, Alyssa Colon continues to elevate the client experience at Synthesio, driving long-term success for both her clients and the company.
Attendee Experience Manager at Hyve Group in December 2024 to Present
Client Success Manager at Synthesio in September 2021 to January 2025
Operational Specialist at Synthesio in June 2020 to September 2021
Client Success Intern at Synthesio in June 2019 to June 2020
Assistant FOM/ Rooms Controller at Pyramid Hotel Group in March 2019 to March 2020
Guest Service Representative at Crowne Plaza White Plains in July 2017 to February 2019
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Manhattanville College, Bachelor of Science - BS, Business, Management, Marketing, and Related Support Services
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Client Services
Organization Skills
Negotiation
Team Management
Problem Solving
Interpersonal Skills
Creative Problem Solving
Budgeting
Budget Management
Attention to Detail
Spanish-speaking
Customer Support
Customer Relationship Management (CRM)
Project Management
Team Coordination
Communication
Account Management
Customer Service
Leadership
Hospitality Management
Quick Grasping
Time-efficient
Data Analysis
Customer Satisfaction
Multitasking
Positive Work Environment
Emotional Intelligence
Time Management
Hospitality Industry
Spanish
Personality Assessment
Quick Witted
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Discover more about Hyve GroupWhat company does Alyssa Colon work for?
Alyssa Colon works for Hyve Group
What is Alyssa Colon's role at Hyve Group?
Alyssa Colon is Attendee Experience Manager
What is Alyssa Colon's personal email address?
Alyssa Colon's personal email address is al****[email protected]
What is Alyssa Colon's business email address?
Alyssa Colon's business email address is a****[email protected]
What is Alyssa Colon's Phone Number?
Alyssa Colon's phone (212) ***-*766
Alyssa Colon Email Addresses
Alyssa Colon Phone Numbers
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