Alexandra Ghiz
Senior Director of Client Experience at Affinaquest | Scottsdale, Arizona, United States
Engage
candidates 10x faster
Enjoy unlimited access and discover candidates outside of LinkedIn
Trusted by 1.4M users from 76% of Fortune 500 companies
The most accurate data ever
CCPA Compliant
GDPR Compliant
150M
Personal Emails
200M
Work Emails
100M
Direct Dials
250M
Professional Profiles
40M
Company Profiles
Find anyone, anywhere
with ContactOut
today
Making remote or global hires?
Connecting
with key decision-makers? We can help.
- 40 emails / month
- 3 phone numbers / month
- Works on standard LinkedIn only
-
Work emails, personal emails,
mobile numbers
No credit card required
As the Senior Director of Client Experience at Affinaquest, Alexandra Ghiz plays a pivotal role in shaping the company's approach to customer success within the collegiate athletics and institutional advancement sectors. With a keen focus on solution-driven strategies, Alexandra leads the Client Management and Technical Support teams to ensure that clients receive exceptional service and support. Her expertise in project management and upselling has been instrumental in driving contract renewals and enhancing retention rates, contributing significantly to the over $6 million in renewal revenue she oversees.
Alexandra's commitment to cultivating strong customer relationships is evident in her proactive engagement with clients. By maintaining consistent communication, she effectively identifies client needs and closes gaps in service delivery, which not only boosts customer satisfaction but also secures early renewals with an impressive 16%-18% increase in annual contract value (ACV). Her ability to collaborate with cross-functional teams enhances the overall client experience, ensuring that every touchpoint is aligned with the clients' strategic goals.
In addition to her leadership capabilities, Alexandra's creative writing and marketing communications skills allow her to craft compelling narratives that resonate with clients, further solidifying partnerships. Her people skills and event management expertise enable her to foster a collaborative environment, empowering her teams to excel in delivering outstanding client services. As a forward-thinking leader, Alexandra Ghiz continues to drive innovation and growth at Affinaquest, positioning the company as a trusted partner in the higher education landscape.
Senior Director of Client Experience at Affinaquest in September 2023 to Present
Sales Enablement Director at Vector Solutions in January 2022 to September 2023
Director, Account Manager at Vector Solutions in March 2021 to January 2022
Manager, SMB Account Management at UberEats in August 2019 to March 2021
Manager, Client Success at cleverbridge in June 2018 to August 2019
Client Manager at cleverbridge in March 2016 to May 2018
Manager of Account Management at Yelp in April 2015 to February 2016
Account Manager at Yelp in October 2014 to March 2015
Director of Sales and Events at The Legacy Ballroom in August 2013 to September 2014
Event Coordinator at Atlasta Catering and Event Concepts in January 2013 to August 2013
See more
See less
Client Experience
Project Management
Team Leadership
Customer Retention
Upselling
Contract Renewal
Partnership Building
Voice of the Customer
Strategic Planning
Software as a Service (SaaS)
Training & Development
Onboarding & Implementation
Relationship Management
Consultative Selling
Key Performance Indicators
Stakeholder Relations
Salesforce
Writing
Communication Skills
Creativity
Creative Writing
Success Driven
People Skills
People-oriented
Social Media
Facebook
Press Releases
Fundraising
Fashion
Sales
Microsoft Excel
Time Management
Social Media Marketing
Public Relations
Marketing
Event Planning
Customer Service
Event Management
Media Relations
Microsoft Office
Editing
Pinterest
Creative Direction
Journalism
Advertising
Email Marketing
Marketing Communications
Leadership
Global Client Management
Client Development
Client Relations
E-commerce
See more
See less
Discover more about AffinaquestWhat is Alexandra Ghiz email address?
Email Alexandra Ghiz at [email protected]. This email is the most updated Alexandra Ghiz email found in 2026.
What is Alexandra Ghiz phone number?
Alexandra Ghiz phone number is +14802345746.
How to contact Alexandra Ghiz?
To contact Alexandra Ghiz send an email to [email protected]. If you want to call Alexandra Ghiz try calling on +14802345746. (updated on October 30, 2024)
What company does Alexandra Ghiz work for?
Alexandra Ghiz works for Affinaquest
What is Alexandra Ghiz's role at Affinaquest?
Alexandra Ghiz is Senior Director of Client Experience
What industry does Alexandra Ghiz work in?
Alexandra Ghiz works in the Software Development industry.
Alexandra Ghiz Email Addresses
Alexandra Ghiz Phone Numbers
looking for?
Find personal and work emails for over 250M professionals.
People like Alexandra Ghiz
Director, OEM Solutions at The Reynolds and Reynolds Company
Content Manager (Insurance) at LexisNexis
Partner at Haywood Henn, P.C.
Decision Science Manager at Fiserv
Line Producer at Macy’s July 4th Fireworks
Regional Account Manager at First Citizens Bank
Search and Rescue Technician and K9 Handler at Hudson Fire Department K9 Search and Rescue
Compensation Manager at Interactions LLC
AV Expert at Alumni Ventures
Executive Director North Lawndale Chamber of Commerce at North Lawndale Chamber of Commerce
Program Manager - Customer Fulfillment Services/Operational Readiness and Support at Houghton Mifflin Harcourt
Senior Design Manager, UX at Microsoft
CEO For Ferguson Retail Staffing Services, LLC at Ferguson Retail Staffing Services, LLC
Hair Stylist at Paul Mitchell
CEO at Care to Change Counseling Center
Training Manager/Captain at CSI Aviation, Inc.
Payroll Executive at TriNet Corporation
Sr. Director, National Sales at World Fuel Services
Process Engineer at HDK Industries, Inc.
Vice President of Community & Economic Development at Hope Enterprise Corporation
Show more
Show less