Alexander A
Senior Customer Success Manager at Pathful Inc. | Charlotte, North Carolina, United States
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As a Customer Success Manager at Strivven Media, Alexander A. plays a pivotal role in enhancing the educational journeys of students across the United States through innovative college and career readiness platforms such as VirtualJobShadow.com, VJSJunior.com, and the LifePath Career Exploration Course. With a robust background in higher education and a deep understanding of the EdTech landscape, Alexander expertly manages a diverse roster of accounts, ensuring that each client receives tailored support that aligns with their unique needs and objectives.
In his current role, Alexander is instrumental in facilitating the seamless transition of new customers from the sales phase to active engagement, ensuring they are well-equipped to leverage Strivven Media’s offerings. His commitment to customer advocacy is evident as he consistently provides exceptional service, fostering strong relationships that drive satisfaction and retention. By employing his skills in leadership development and success coaching, Alexander empowers educators and students alike to maximize the potential of these platforms, ultimately enhancing the overall educational experience.
Key projects under his management often focus on community outreach initiatives and research-driven strategies that promote effective usage of the tools available. His proficiency in Customer Service Management and Platform as a Service (PaaS) enables him to address challenges swiftly and effectively, ensuring that clients can navigate the digital landscape with confidence. Through public speaking engagements and workshops, Alexander also shares insights on best practices in customer success, further solidifying his role as a thought leader in the EdTech industry. With a passion for fostering student success and a commitment to continuous improvement, Alexander A. is dedicated to making a lasting impact in the realm of education.
Senior Customer Success Manager at Pathful Inc. in May 2019 to Present
Customer Success Manager at Strivven Media in June 2019 to July 2022
Customer Service Representative at Strivven Media in May 2019 to May 2020
Community Director at University of North Carolina at Asheville in June 2018 to May 2019
Peer Coach at Florida Atlantic University in August 2017 to May 2018
Tutoring Graduate Assistant at Florida Atlantic University in January 2017 to May 2018
Summer College Head Resident at Cornell University in June 2017 to August 2017
Seasonal Boutique Coffee Specialist at Nestlé Nespresso SA in October 2016 to February 2017
Seasonal Sales Associate at Journeys in October 2016 to January 2017
Student Activities and Involvement Graduate Intern at Florida Atlantic University in August 2016 to December 2016
Crew Member at Five Guys Enterprises in July 2016 to October 2016
Investigative Analyst Intern at Internal Revenue Service in January 2016 to May 2016
Investigative Intern at Office of the Public Defender, 15th Judicial Circuit in May 2015 to August 2015
Orientation Leader at Florida Atlantic University in January 2014 to December 2014
Logistics Specialist at Office Depot in June 2013 to August 2013
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Customer Service Management
Customer Experience
Microsoft Excel
Platform as a Service (PAAS)
Interpersonal Skills
Educational Technology
Microsoft Office
Account Management
Software as a Service (SaaS)
Public Speaking
Leadership
Community Outreach
Spanish
Research
Microsoft Word
TutorTrac
Maxient
Customer Service
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Discover more about Pathful Inc.What is Alexander A email address?
Email Alexander A at [email protected]. This email is the most updated Alexander A email found in 2026.
How to contact Alexander A?
To contact Alexander A send an email to [email protected]. (updated on October 31, 2024)
What company does Alexander A work for?
Alexander A works for Pathful Inc.
What is Alexander A's role at Pathful Inc.?
Alexander A is Senior Customer Success Manager
What is Alexander A's Phone Number?
Alexander A's phone (704) ***-*275
What industry does Alexander A work in?
Alexander A works in the E-Learning Providers industry.
Alexander A Email Addresses
Alexander A Phone Numbers
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