Alex Pearson
Board Member at Hawthorn Leadership School for Girls | St Louis, Missouri, United States
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As Vice President of Global Experience and Identity at Cigna, Alex Pearson plays a pivotal role in shaping the future of customer and employee interactions within the organization. With a robust background in technology leadership, Alex oversees a diverse portfolio that includes Identity and Access Management (IAM), voice and video solutions, and employee experience initiatives. His strategic vision is instrumental in driving transformation across Cigna's contact center technology and user support systems, ensuring that both clients and employees have seamless access to vital services.
Alex’s expertise in managing large-scale operations—comprising over 600 professionals and annual budgets exceeding $100 million—enables him to implement innovative solutions that enhance operational efficiency and user satisfaction. His broad technical knowledge spans infrastructure, networks, and software engineering, allowing him to bridge the gap between complex technical requirements and user-friendly experiences.
Key projects under Alex's leadership include the integration of advanced contact center technologies that leverage AI and machine learning to improve response times and customer engagement. Additionally, his commitment to change management and business analysis ensures that Cigna remains agile in an ever-evolving healthcare landscape. As a strong communicator and problem solver, Alex not only influences innovation but also fosters a culture of collaboration and continuous improvement within his teams. His involvement on various non-profit boards further underscores his dedication to leadership and community engagement, making him a well-rounded executive focused on driving meaningful change both within and outside of Cigna.
Board Member at Hawthorn Leadership School for Girls in February 2019 to Present
Vice President, Global Experience and Identity at Cigna in January 2019 to Present
Vice President Of Technology at Express Scripts in October 2017 to January 2019
Vice President, End-User & Security Technologies at Express Scripts in October 2017 to January 2019
Sr. Director - IT Service Management at Express Scripts in June 2014 to April 2016
Director - Enterprise Application Management at Express Scripts in August 2013 to June 2014
Director - Solution Center at Express Scripts in August 2012 to July 2013
Director - Network Operations at Express Scripts in July 2011 to September 2012
Sr Manager- Business systems at Express Scripts in March 2010 to July 2011
Steering Committee at ITSMf Gateway LIG in November 2009 to March 2010
Principal - Consultant at SupportTHOUGHT in October 2009 to March 2010
IT Management Consultant at COMSYS in November 2008 to October 2009
Head of Service Management - Americas at Thomson Reuters in March 2007 to September 2008
Technical Manager at Thomson Reuters in January 2004 to March 2007
Technical Account Manager at Thomson Reuters in November 1999 to December 2004
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Board of Directors
Non-profit Board Development
Vendor Management
ITIL
Process Improvement
Business Analysis
Disaster Recovery
IT Management
Data Center
Program Management
Incident Management
IT Strategy
Change Management
SDLC
IT Service Management
Project Management
Cross-functional Team Leadership
Integration
PMP
Requirements Analysis
Management
Strategy
Enterprise Software
Resource Management
Troubleshooting
PMO
Service Management
Security
System Deployment
Networking
Information Technology
Unix
Infrastructure
Leadership
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Discover more about Hawthorn Leadership School for GirlsWhat is Alex Pearson email address?
Email Alex Pearson at [email protected] and [email protected]. This email is the most updated Alex Pearson email found in 2026.
What is Alex Pearson phone number?
Alex Pearson phone number is +19083222266 and +14156868412.
How to contact Alex Pearson?
To contact Alex Pearson send an email to [email protected] or [email protected]. If you want to call Alex Pearson try calling on +19083222266 and +14156868412. (updated on September 13, 2024)
What is Alex Pearson net worth?
Alex Pearson has an estimated net worth of $75,000 to $99,999
What company does Alex Pearson work for?
Alex Pearson works for Hawthorn Leadership School for Girls
What is Alex Pearson's role at Hawthorn Leadership School for Girls?
Alex Pearson is Board Member
What industry does Alex Pearson work in?
Alex Pearson works in the Hospitals And Health Care industry.
Alex Pearson Email Addresses
Alex Pearson Phone Numbers
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