Alex Garcia
SVP IT - User Support Concierge at Alorica | Philippines
Engage
candidates 10x faster
Enjoy unlimited access and discover candidates outside of LinkedIn
Trusted by 1.4M users from 76% of Fortune 500 companies
The most accurate data ever
CCPA Compliant
GDPR Compliant
150M
Personal Emails
200M
Work Emails
100M
Direct Dials
250M
Professional Profiles
40M
Company Profiles
Find anyone, anywhere
with ContactOut
today
Making remote or global hires?
Connecting
with key decision-makers? We can help.
- 40 emails / month
- 3 phone numbers / month
- Works on standard LinkedIn only
-
Work emails, personal emails,
mobile numbers
No credit card required
As the Senior Vice President for IT Global End User Support & ServiceDesk at Alorica, Alex Garcia plays a pivotal role in shaping the company's technological landscape and enhancing operational efficiency. With over 20 years of diverse experience, primarily in the Business Process Outsourcing (BPO) sector, Alex has honed a unique blend of leadership and technical skills that drive strategic planning and execution of business growth initiatives. His current responsibilities encompass overseeing the global IT End User Support and ServiceDesk operations, ensuring that service delivery meets the highest standards of excellence.
Alex is instrumental in spearheading key projects that focus on optimizing IT service delivery and enhancing employee engagement across the organization. By implementing robust service-level agreements (SLAs) and fostering a culture of change management, he ensures that the IT infrastructure not only supports but also accelerates Alorica's business objectives. His expertise in information security further strengthens the company's commitment to safeguarding sensitive data, a critical aspect in today's digital landscape.
In addition to his operational focus, Alex is dedicated to continual learning and expanding his IT horizon, staying abreast of emerging technologies and industry trends. This proactive approach not only positions Alorica as a leader in the BPO industry but also empowers teams to deliver exceptional service to clients and end-users alike. Through his visionary leadership, Alex Garcia is not just a key player in IT; he is a catalyst for innovation and growth within Alorica, driving the company toward a future of sustained profitability and success.
SVP IT - User Support Concierge at Alorica in January 2024 to Present
SVP for IT Global EUS & ServiceDesk at Alorica in July 2022 to January 2024
VP IT APAC at Alorica in February 2019 to July 2022
Senior Director, IT at Alorica in July 2013 to February 2019
Senior IT Manager at GE Capital in March 2007 to June 2013
IT Manager at eBusiness Services, Inc (Western Union Agent) in January 2003 to March 2007
See more
See less
Avaya
Vendor Management
information secuity
BPO
Business Process Improvement
Call Centers
Contact Centers
Management
Outsourcing
Performance Management
Workforce Management
Team Management
Business Process Outsourcing (BPO)
Customer Relationship Management (CRM)
Employee Engagement
Customer Service
Project Management
Leadership
Team Leadership
Business Analysis
Service Delivery
Customer Experience
Change Management
Employee Relations
Service-Level Agreements (SLA)
IT Service Delivery
IT Governance
Business Growth Strategies
IT Operations
Service Desk
See more
See less
Discover more about AloricaWhat is Alex Garcia email address?
Email Alex Garcia at [email protected]. This email is the most updated Alex Garcia email found in 2026.
How to contact Alex Garcia?
To contact Alex Garcia send an email to [email protected].
What company does Alex Garcia work for?
Alex Garcia works for Alorica
What is Alex Garcia's role at Alorica?
Alex Garcia is SVP IT - User Support Concierge
What is Alex Garcia's Phone Number?
Alex Garcia's phone (**) *** *** 169
What industry does Alex Garcia work in?
Alex Garcia works in the Outsourcing And Offshoring Consulting industry.
Alex Garcia Email Addresses
Alex Garcia Phone Numbers
Get a free list of similar prospects, filtered by title, company, or industry.
Build your Prospect ListPeople like Alex Garcia
Technical Officer at National Research Council Canada
Principal at Usborne Books At Home
General Manager at Jimmy John's
Reporter
Optometrist at Eagle Glen Optometry
Principal at B Capital
Independent Business Owner at LuxZuri Beauti Studio
Senior Developer at Java Productions Inc.
Founder at Project PEARL, Inc
Babysitter at Self Employed
COO at The BR Companies
Director of Merchandising & Product Development at Keeco, LLC
Research Associate II at Senda Biosciences
General Manager - North Carolina at NATIONAL EQUIPMENT DEALERS, LLC
General Member at Ecology Law Quarterly
Food Preparation Worker/ Dishwasher at Millcreek Brewing Company
Supervisor at FIS GROUP, LLC
Style Correspondent | Fashion Expert | Style Consultant | Creative Director | PR Guru | Designer at Shan Camp Media
Bureau Manager at TalentSolved
Regional Client Coordinator at Breakthrough Properties
Divorce Mediator & Consultant at US Divorce Mediation & Consulting
Director of MEDLOK Business Development at MEDLOK Axially Swaged Fittings
Certified Ophthalmic Technologist at Associated Eye Care
Vice President of Production and Operations at ASR Media Productions
Customer Care Professional at Customer Loyalty Associates
Operations Supervisor at Americold Logistics, LLC.
Show more
Show less