Alex Bakula-Davis
Vice President of Customer Success at Clearstory.build | San Francisco, California, United States
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As the Vice President of Customer Success at Clearstory.build, Alex Bakula-Davis plays a pivotal role in enhancing the customer experience for subcontractors, general contractors, and owners in the construction industry. With a strong focus on customer and data-driven strategies, Alex is dedicated to building high-performing teams and optimizing processes that drive retention, adoption, and growth. His leadership experience spans local and global teams, where he has successfully managed groups ranging from 2 to 20 direct reports, fostering a collaborative environment that prioritizes customer satisfaction.
At Clearstory.build, Alex is currently spearheading key projects aimed at streamlining the tracking of Time & Material (T&M) Tags and Change Orders, enabling construction teams to concentrate on their core competencies. His expertise in customer success is complemented by a proven track record of achieving remarkable retention rates, including over 100% retention and expansion at Copper and an impressive 98% retention at Proven. These accomplishments underscore his ability to implement effective strategies that not only enhance customer loyalty but also drive revenue growth.
Alex’s proficiency in strategic partnerships, end-user research, and lean startup methodologies allows him to identify and address customer pain points effectively. By leveraging tools such as MailChimp for communication and CSS for user interface improvements, he ensures that customers are engaged and informed throughout their journey. As a thought leader in the industry, Alex is committed to transforming the customer success landscape, ensuring that construction teams can focus on what they do best—building.
Vice President of Customer Success at Clearstory.build in July 2020 to Present
Director of Customer Success at Copper in September 2016 to April 2020
Director of Customer Success at ProsperWorks Inc. in August 2016 to September 2016
Director of Customer Success at Proven in November 2013 to September 2016
Customer Success and Growth at Proven in October 2013 to September 2016
Operation / Growth Manager at HashGo in May 2012 to December 2013
Marketing/ Business Development at JungleCents in June 2011 to May 2012
Lead Development at Cal Finder in February 2012 to March 2012
Assistant GM/ Marketing Manager at Novo Restaurant and Lounge in January 2003 to August 2010
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HTML
Twitter
CSS
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Totango
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Discover more about Clearstory.buildWhat is Alex Bakula-Davis email address?
Email Alex Bakula-Davis at [email protected] and [email protected]. This email is the most updated Alex Bakula-Davis email found in 2026.
What is Alex Bakula-Davis phone number?
Alex Bakula-Davis phone number is +17143065200 and +14088359850.
How to contact Alex Bakula-Davis?
To contact Alex Bakula-Davis send an email to [email protected] or [email protected]. If you want to call Alex Bakula-Davis try calling on +17143065200 and +14088359850. (updated on September 13, 2024)
What company does Alex Bakula-Davis work for?
Alex Bakula-Davis works for Clearstory.build
What is Alex Bakula-Davis's role at Clearstory.build?
Alex Bakula-Davis is Vice President of Customer Success
What industry does Alex Bakula-Davis work in?
Alex Bakula-Davis works in the Software Development industry.
Alex Bakula-Davis Email Addresses
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