Alen Alicusic

Q: What is Alen Alicusic email address?

Email Alen Alicusic at alen@plumewifi.com. This email is the most updated Alen Alicusic email found in 2026.

Q: How to contact Alen Alicusic?

To contact Alen Alicusic send an email to alen@plumewifi.com. (updated on October 29, 2024)

Director of Customer Success, Team Lead EMEA at Plume Design, Inc | Zurich, Zurich, Switzerland

About Alen Alicusic

Alen Alicusic currently serves as the Director of Customer Success and EMEA Team Lead at Plume Design, Inc., where he plays a pivotal role in shaping go-to-market (GTM) strategies and driving overall success for the EMEA team. Since joining Plume in October 2022, Alen has been instrumental in enhancing customer relationships and ensuring that the company’s innovative solutions meet the diverse needs of Tier 1, 2, and 3 Internet Service Providers across the region. His extensive background in business development and account management equips him with the unique ability to understand and address the complex challenges faced by clients in the rapidly evolving telecommunications landscape.

Prior to his current role, Alen was a key player in the Customer Success Group from August 2020 to October 2022, where he focused on managing and expanding Plume’s business with a broad spectrum of service providers. His commitment to fostering strong partnerships and delivering tailored solutions has been vital in driving customer satisfaction and loyalty. Alen employs a top-down approach to provide strategic recommendations that align with business objectives, leveraging his skills in contract negotiation, project management, and market analysis.

With a passion for helping clients navigate their business requirements, Alen excels in solution selling and IT service management, ensuring that customers not only achieve their goals but also realize the full potential of Plume’s offerings. His leadership in team building and international business initiatives further underscores his dedication to creating a collaborative environment that empowers his team to succeed. As Alen continues to lead the charge in customer success, he remains focused on delivering exceptional value and fostering long-term relationships that drive growth for both Plume and its clients.

Alen Alicusic Work