Alejandro Leon
Global Lead of Social Intelligence at Hilton | Dallas-Fort Worth Metroplex
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As the Global Lead of Social Intelligence at Hilton, Alejandro Leon is at the forefront of leveraging data to enhance customer experiences and drive strategic business decisions. With a robust background in social intelligence and market research, Alejandro has successfully built and now leads Hilton's comprehensive social intelligence global program. This initiative not only integrates social listening and analytics but also focuses on brand health and customer insights to inform Hilton’s marketing strategies and operational improvements.
Alejandro’s expertise in storytelling and data visualization allows him to translate complex data into actionable insights that resonate with senior leadership. By utilizing advanced techniques in text analytics and influencer marketing, he ensures that Hilton remains responsive to evolving consumer preferences and market trends. His work is pivotal in shaping the company’s approach to business analytics and intelligence, fostering a culture of data-driven decision-making across various departments.
Key projects under Alejandro’s leadership include the implementation of innovative social listening tools that monitor brand sentiment and customer feedback in real-time, enabling Hilton to proactively address guest concerns and enhance brand loyalty. His ability to integrate diverse data sources has not only improved the accuracy of insights but has also streamlined processes, making it easier for teams to access and utilize information effectively. Alejandro’s commitment to excellence and his strategic vision continue to position Hilton as a leader in the hospitality industry, ensuring that the company not only meets but anticipates the needs of its customers.
Board Member at SocialMedia.org in October 2021 to Present
Global Lead of Social Intelligence at Hilton in October 2019 to Present
Advisor, Brand Health Analytics at IBM in January 2013 to January 2019
Consultant, Research and Analytics at IBM in January 2009 to January 2013
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Analytics
Market Research
Customer Insight
Brand Health
Social Listening
Search Analytics
Business Analytics
Business Intelligence
Strategy
Data Integration
Real-time Monitoring
Influencer Marketing
Sentiment Analysis
Text Analytics
International Business
SaaS
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Discover more about HiltonWhat is Alejandro Leon email address?
Email Alejandro Leon at [email protected] and [email protected]. This email is the most updated Alejandro Leon email found in 2026.
How to contact Alejandro Leon?
To contact Alejandro Leon send an email to [email protected] or [email protected]. (updated on September 13, 2024)
What company does Alejandro Leon work for?
Alejandro Leon works for Hilton
What is Alejandro Leon's role at Hilton?
Alejandro Leon is Global Lead of Social Intelligence
What is Alejandro Leon's Phone Number?
Alejandro Leon's phone +44 ** **** *844
What industry does Alejandro Leon work in?
Alejandro Leon works in the Hospitality industry.
Alejandro Leon Email Addresses
Alejandro Leon Phone Numbers
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