Skilled Project Manager with more than 15 years of professional experience
and 5 years of experience in IT Management.
• Holds MA in Translation and Localization Management
• Multilingual professional, fluent in English and Russian
• Localization Management
• Quality Assurance and Issues Management
• Web and Search Analyst
• Global Operations and Training
Business Systems Analyst/Localization Manager (Contract) @ Key Achievements: Work closely with Product Managers, Developers, Customer Care Specialists, & International Team Members:
Review, analysis, and evaluation of business systems and user needs;
Localization of Contact Us forms for Customer Care
Content Management and Mapping in InQuira
Functional testing & Jira tickets creation
QA with Country Managers on web landing pages
Client Relationship Management From January 2015 to July 2015 (7 months) Sustaining Programs Lead/Manager at Apple Inc @ Key Achievements: Able to tactically support senior management decision making while functioning productively in high-pressure, mission-critical settings and deliver the followings:
Managed calendars, meetings, and conference calls
Web Content Management & Localization
Linguistic and Functional testing
Quality Assurance & Issues Management
Search Engine Analysis and Optimization
Web Search Products Development From September 2012 to April 2014 (1 year 8 months) Project Manager @ Key Achievement: Worked closely in collaboration with the Sales team to achieve management’s financial goals and customer satisfaction by delivering timely and high quality services. Generated around $500,000 in revenue in seven months.
Managed the complete localization project life cycle with various languages, files, and lengths:
Project scope and gathering client requirements;
Quotes preparation and suggestion for better outcome;
Capacity planning for internal and external translators/proofreaders;
Collaboration with engineers, DTP, and QA team across different time zones;
Quality Assurance
Provided all post delivery client services;
Post-mortem meetings, discussion about improvements. From January 2012 to July 2012 (7 months) San Francisco Bay AreaProject/HR Coordinator (internship position) @ Key Achievement: Managed range of responsibilities included scoping of projects, gathering client requirements, quoting project costs, hiring and managing freelance translators, QAing completed translations, and providing all post delivery client services.
Coordinated translation projects:
Linguists recruitment for upcoming projects, candidates evaluation, and rates negotiation;
Updated records in HRIS database.
Scheduled handoffs and deliveries;
Maintained financial records of the linguists involved in various project;
Helped with facilitating negotiations with a new Russian provider. From May 2010 to August 2010 (4 months) Translator @ Translation of diplomas and transcripts - Russian > English
Translated Monterey Institute of International Studies website English > Russian 2010
Translated Anti- Harassment Policy for MIIS English > Russian 2011 From September 2008 to May 2010 (1 year 9 months) Human Resource Manager @ Hiring, terminating, and supervising employees.
Extensive experience training and assisting employees. From February 1999 to April 2001 (2 years 3 months) Executive Assistant/Marketing Manager @ Provided direct administrative support to key decision makers
Supported coordination, preparation and planning activities for meetings.
Processed all incoming and outgoing mail and coordinated shipping and invoicing logistics for inbound and outbound products.
Managed advertising and marketing of our commercial products in print ads for newspapers and magazines. From November 1995 to February 1999 (3 years 4 months) Chemical Engineer @ Responsible for testing and analysis of the city’s water treatment facility, air pollution, and potable water treatment. From March 1989 to November 1995 (6 years 9 months)
MATLM, Translation & Localization Manegement @ Monterey Institute of International Studies From 2008 to 2011 MS Engineer Technologist, Technology of food processing @ Moscow State Institute of Food Industry From 1989 to 1995 BS Technician Technologist, Technology of food processing @ Molodechno Polytechnic College, Belarus From 1985 to 1989 Aksana Kunkle is skilled in: Proofreading, Machine Translation, Trados, Website Localization, MS Project, Translation, Terminology, HTML, Microsoft Excel, Quality Assurance, Wordfast, Technical Recruiting, Localization, CAT tools, L10n