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Akash Jain [ L.I.O.N ]
Customer Success Manager at SimplifyVMS | Clifton, New Jersey, United States
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As a Customer Success Manager at SimplifyVMS, Akash Jain plays a pivotal role in fostering strong client partnerships and ensuring the successful implementation of our SaaS solutions. With a wealth of experience in key account management and MSP program leadership, Akash serves as the primary liaison for over 20 diverse clients, expertly navigating the complexities of their unique needs and expectations. His commitment to client satisfaction is evident in his proactive approach to relationship development, where he not only addresses immediate concerns but also anticipates future requirements to drive long-term success.
In his current role, Akash is instrumental in coordinating strategic project implementations, working closely with cross-functional teams that include Development, Project Management, Quality Assurance, and Customer Representatives. His ability to manage multiple MSPs and maintain seamless communication between Client Partners and Business Management groups has been crucial in optimizing project outcomes and enhancing the overall client experience. Akash’s expertise in change management and customer relationship management (CRM) allows him to guide clients through the transition to our platform, ensuring that they fully leverage the capabilities of SimplifyVMS.
Moreover, Akash’s skills in technical recruiting and consulting enable him to provide tailored solutions that align with each client’s operational goals. His dedication to customer service and effective communication further solidifies his reputation as a trusted advisor in the industry. Through his strategic leadership and unwavering focus on client success, Akash Jain continues to drive value for both SimplifyVMS and its clients, positioning the company as a leader in the SaaS landscape.
Customer Success Manager at SimplifyVMS in November 2021 to Present
MSP Program Manager/ Account Manager at Workforce Logiq in November 2018 to September 2021
Account Manager at MAC Consultant in April 2018 to November 2018
Senior Technical Recruiter at cyberThink Inc in October 2016 to April 2018
Senior Technical Recruiter at Collabera in February 2015 to October 2016
Technical Recruiter at Aita Consulting Services Inc. in April 2013 to January 2015
Data Analyst at Tata Consultancy Services in June 2012 to February 2013
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The Mothers School, 12th, January 2006 to January 2008
The Bright Day School, 10th grade, January 1998 to January 2004
AIMES, Diploma in Bachelors of Computers (3 Years), January 2009 to January 2012
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Bargaining
Customer Communication
Strategic Initiatives
Kronos
Business Requirements
Stakeholder Engagement
C-Level
CSM
Consultations
Strategy Implementation
Offer Development
Voice of the Customer
Subject Matter Experts
Life Sciences
HR Solutions
Research Skills
Product Vision
Troubleshooting
Root Cause Analysis
Regression Testing
Request for Quotation (RFQ)
Request for Proposal (RFP)
Request for Information (RFI)
IT Service Management
Development Approvals (Land)
Staffing Industry
Attention to Detail
Client-focused
Software Deployment
Strategic Partnerships
Product Reviews
Escalations Management
Constructive Feedback
Large-scale Projects
Easily Adaptable
Coaching
Presentations
Project Oversight
Team Motivation
Quickness
Consultative Approach
Computer Software Training
Build Strong Relationships
Technical Proficiency
Key Performance Indicators
Analytical Skills
Handle Confidential Information
Niche Talent Acquisition
Office Software
Oral Communication
Digital Marketing
Key Account Management
Project Planning
Change Management
Staffing Coordination
Permanent Staffing
P&L Management
Problem Solving
Relationship Development
Product Support
Client Services
Team Leadership
Employee Engagement
Temporary Staffing
Client Relations
Technical Recruiting
Staff Augmentation
Vendor Management
Recruiting
Screening
Contract Recruitment
Hiring
Customer Relationship Management (CRM)
Benefits Negotiation
Software Development Life Cycle (SDLC)
Screening Resumes
Human Resources
IT Recruitment
Staffing Services
Consulting
Business Process Outsourcing (BPO)
Performance Management
Business Development
Project Management
Microsoft Office
Microsoft Excel
Java
Applicant Tracking Systems
SQL
Databases
Talent Management
Team Management
Customer Service
Management
Leadership
Communcation
Sourcing
Interviewing
Training
Employee Relations
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Discover more about SimplifyVMSWhat is Akash Jain email address?
Email Akash Jain at [email protected]. This email is the most updated Akash Jain's email found in 2026.
How to contact Akash Jain?
To contact Akash Jain send an email to [email protected].
What company does Akash Jain [ L.I.O.N ] work for?
Akash Jain [ L.I.O.N ] works for SimplifyVMS
What is Akash Jain [ L.I.O.N ]'s role at SimplifyVMS?
Akash Jain [ L.I.O.N ] is Customer Success Manager
What is Akash Jain [ L.I.O.N ]'s Phone Number?
Akash Jain [ L.I.O.N ]'s phone (201) ***-*265
What industry does Akash Jain [ L.I.O.N ] work in?
Akash Jain [ L.I.O.N ] works in the Staffing & Recruiting industry.
Akash Jain [ L.I.O.N ] Email Addresses
Akash Jain [ L.I.O.N ] Phone Numbers
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