Aehsan Ram
Regional Manager - Field Services, Partner Operations & Customer Success at Dell Technologies | Pflugerville, Texas, United States
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Aehsan Ram currently serves as the Regional Manager for Field Services, Partner Operations, and Customer Success at Dell Technologies, where he plays a pivotal role in enhancing customer experiences and driving operational excellence. With a robust background in Information Technology and specialized expertise in Blockchain and Cryptocurrency from Cornell University, Aehsan has successfully implemented innovative strategies that have significantly improved customer success metrics. His leadership of a diverse team of over 100 professionals underscores his commitment to fostering a culture of collaboration and high performance.
In his current role, Aehsan is tasked with devising comprehensive growth strategies and initiatives aimed at optimizing customer success outcomes. He focuses on increasing renewal rates and streamlining the customer journey, ensuring that clients receive unparalleled support and value from Dell’s field services. By leveraging advanced CRM tools and methodologies, he has been able to enhance customer loyalty and drive revenue generation through improved sales processes and technology adoption.
Aehsan’s expertise extends to Robotic Process Automation (RPA) and Change Management, allowing him to identify and implement process automation solutions that enhance operational efficiency. His ability to manage escalations effectively and work with cross-functional teams has been instrumental in optimizing the delivery model and creating strategic partnerships that align with Dell’s vision for customer success. As he continues to lead transformative projects within the field services space, Aehsan remains dedicated to propelling customer relationships and SaaS sales to new heights, solidifying Dell Technologies' position as a leader in the industry.
Regional Manager - Field Services, Partner Operations & Customer Success at Dell Technologies in August 2021 to Present
Senior Service Account Manager at Dell Technologies in May 2018 to August 2021
Technical Account Manager at Dell Technologies in December 2015 to May 2018
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Customer Success
Account Management
Program Management
Technology Adoption
Customer Journeys
Customer Experience
Customer Loyalty
Account Expansion
Data Analysis
SaaS Sales
Consultative Selling
Revenue Generation
Analytical Skills
Customer Retention
Solution Selling
Business Alliances
Software Implementation
Technical Product Management
Cloud Computing
Product Lifecycle Management
Agile Methodologies
Market Analysis
Stakeholder Management
IT Risk Management
Software as a Service (SaaS)
Product Road Mapping
Robotic Process Automation (RPA)
IT Service Delivery
Partner Relationship Management
Change Management
Product Management
Sales Processes
Business Strategy
Software Deployment
Process Automation
Customer Relationship Management (CRM)
Business Development
Project Management
ITIL
Networking
IT Service Management
Technical Support
Troubleshooting
Software Installation
Strategic Planning
Windows Server
Business Relationship Management
Strategic Partnerships
Cloud Security
Strategic Partner Relationship Management
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Discover more about Dell TechnologiesWhat is Aehsan Ram email address?
Email Aehsan Ram at [email protected]. This email is the most updated Aehsan Ram email found in 2026.
What is Aehsan Ram phone number?
Aehsan Ram phone number is +15127037250.
How to contact Aehsan Ram?
To contact Aehsan Ram send an email to [email protected]. If you want to call Aehsan Ram try calling on +15127037250.
What company does Aehsan Ram work for?
Aehsan Ram works for Dell Technologies
What is Aehsan Ram's role at Dell Technologies?
Aehsan Ram is Regional Manager - Field Services, Partner Operations & Customer Success
What industry does Aehsan Ram work in?
Aehsan Ram works in the It Services And It Consulting industry.
Aehsan Ram Email Addresses
Aehsan Ram Phone Numbers
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