Adil Anis
Principal Technical Account Manager - CSS/ACS at Oracle | Jeddah, Makkah, Saudi Arabia
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Adil Anis serves as a Principal Technical Account Manager within Oracle's Customer Success Services (CSS) and Advanced Customer Support (ACS), leveraging over 15 years of global consulting experience to drive impactful outcomes for clients. In this pivotal role, Adil is responsible for managing a designated portfolio of projects and contracts, ensuring that customer engagements are delivered in alignment with Oracle’s best practices. His strategic mindset allows him to navigate complex business challenges, crafting tailored technical solutions that not only meet but exceed client objectives.
Adil acts as the single point of contact for his customers, advocating for their needs and ensuring a seamless experience throughout the service delivery process. His expertise in cloud computing, business analysis, and project management enables him to effectively plan and deploy resources, optimizing the customer experience and fostering long-term relationships. By employing his skills in process engineering and business process design, Adil is adept at identifying opportunities for improvement and driving continuous enhancement in service delivery.
Key projects under his leadership have involved the integration of advanced CRM systems and the implementation of PL/SQL solutions, which have significantly improved operational efficiency for his clients. Adil’s ability to build trusted relationships with stakeholders has earned him a reputation as a trusted advisor, making him an invaluable asset to both Oracle and its customers. His commitment to customer success, combined with his technical acumen, positions him as a leader in the field, dedicated to empowering organizations to achieve their strategic goals through innovative technology solutions.
Principal Technical Account Manager - CSS/ACS at Oracle in December 2022 to Present
Principal CRM/CX Consultant at Oracle in October 2011 to September 2023
Asst. Manager / Analyst Programmer CRM at Riyad Bank in January 2010 to June 2011
Siebel Consultant/ CRM Technical Team Lead at IBM Global Business Services in October 2008 to January 2010
Sr. Siebel Consultant at ITP in June 2006 to October 2008
Business Process Analyst at Standard Chartered Bank in December 2005 to June 2006
Business Process Analyst at Peoples Steel Mills Ltd. in April 2005 to December 2005
ERP System Analyst at Habib Oil Mills (Pvt) Ltd. in January 2000 to April 2005
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Customer Service
Customer Experience
Customer Support
Customer Service Management
Oracle Fusion Cloud
Oracle Siebel CRM
Customer Success
Customer Experience Management
Solution Architecture
Cloud Computing
Siebel
Software as a Service (SaaS)
Business Analysis
Requirements Analysis
Integration
PL/SQL
Business Process
CTI
Process Engineering
Call Center
CRM
SDLC
Pre-sales
Requirements Gathering
Call Centers
ERP
Business Intelligence
Software Project Management
Team Management
Business Process Design
Project Management
Customer Relationship Management (CRM)
Digital Transformation
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Discover more about OracleWhat is Adil Anis email address?
Email Adil Anis at [email protected] and [email protected]. This email is the most updated Adil Anis email found in 2026.
What is Adil Anis phone number?
Adil Anis phone number is +13012867958.
How to contact Adil Anis?
To contact Adil Anis send an email to [email protected] or [email protected]. If you want to call Adil Anis try calling on +13012867958. (updated on October 29, 2024)
What company does Adil Anis work for?
Adil Anis works for Oracle
What is Adil Anis's role at Oracle?
Adil Anis is Principal Technical Account Manager - CSS/ACS
What industry does Adil Anis work in?
Adil Anis works in the Software Development industry.
Adil Anis Email Addresses
Adil Anis Phone Numbers
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