Adam Homfray
Director - New Services & Business Development at Blacklane | Los Angeles, California, United States
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Adam Homfray serves as the Director of New Services & Business Development at Blacklane, where he leverages his extensive background in customer service, operations, and project management to drive innovative solutions for business travelers. With a proven track record in leading international teams, Adam excels in fostering collaboration across diverse cultures and geographies, ensuring that customer needs are met with exceptional service and efficiency.
Currently, Adam is spearheading key projects aimed at enhancing the travel experience for business professionals. One of his notable achievements includes the successful operational implementation of a new airport service, which evolved from a concept and pilot phase into a fully functional offering. This initiative not only streamlines the travel chain but also reinforces Blacklane's commitment to providing seamless and reliable transportation solutions. His strategic focus on customer-centric service design has positioned Blacklane as a leader in the e-commerce and mobile travel sectors.
In addition to his operational expertise, Adam is adept at change management and process improvement, skills that are critical in the fast-paced environment of start-ups and technology-driven services. His experience in software development and cross-functional team leadership enables him to effectively align business objectives with technological advancements, ensuring that Blacklane remains at the forefront of the industry. As he continues to drive growth and innovation, Adam's dedication to enhancing customer experiences and operational excellence remains a cornerstone of his leadership philosophy.
Director - New Services & Business Development at Blacklane in September 2018 to Present
Director Customer Care & Operations at Blacklane in August 2015 to August 2018
Head of Customer Care at Blacklane in January 2014 to July 2015
Senior Manager Operations Support at Zalando Customer Service GmbH & Co. KG in April 2011 to January 2014
Owner at Oxide Tones in November 2004 to January 2014
Head of Order & Fulfillment at astramedia services (deutschland) GmbH in February 2010 to December 2010
Operations Manager at ZYB (Acquired by Vodafone) in February 2008 to February 2010
Senior Manager CS (PjM) at eBay International AG in June 2007 to January 2008
Sr Manager Customer Support (Safe Harbor) at eBay International AG in August 2006 to June 2007
Sr Manager Customer Support (General Support) at eBay International AG in March 2006 to July 2006
Manager General Support EU at eBay International AG in November 2004 to February 2006
Jr. Manager General Support Deutschland at eBay International AG in April 2003 to October 2004
Supervisor General Support & Billing at eBay International AG in March 2002 to March 2003
CSR UK at eBay International AG in July 2001 to February 2002
Assistant Shift Supervisor at easy everything in October 2000 to June 2001
Cabin Attendant at Deutsche BA in April 1996 to September 2000
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Management
Project Management
Product Management
Leadership
E-commerce
Change Management
Entrepreneurship
Customer Service
Operations Management
Training
Process Improvement
Start-ups
Project Planning
Software Development
Cross-functional Team Leadership
Sales
E-Commerce
Business Process Improvement
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Discover more about BlacklaneWhat is Adam Homfray email address?
Email Adam Homfray at [email protected] and [email protected]. This email is the most updated Adam Homfray email found in 2026.
How to contact Adam Homfray?
To contact Adam Homfray send an email to [email protected] or [email protected]. (updated on October 30, 2024)
What company does Adam Homfray work for?
Adam Homfray works for Blacklane
What is Adam Homfray's role at Blacklane?
Adam Homfray is Director - New Services & Business Development
What is Adam Homfray's Phone Number?
Adam Homfray's phone (213) ***-*282
Adam Homfray Email Addresses
Adam Homfray Phone Numbers
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