Pooja Tandon

Sr. Tech Program Manager at UnitedHealth Group (Optum) | Dallas-Fort Worth Metroplex

About Pooja Tandon

Pooja Tandon is a seasoned professional with over 23 years of experience in the IT industry, currently serving as a Senior Tech Program Manager at UnitedHealth Group (Optum). In her role, Pooja leads the implementation of complex, multi-program Optum Analytics projects, acting as the primary client-facing project manager. Her extensive expertise in project and program management encompasses a wide range of disciplines, including application development, infrastructure modernization, and cloud solutions, all delivered through a global delivery model that optimizes onsite, offshore, and nearshore resources.

Pooja's key projects involve the creation, management, and oversight of detailed project plans that ensure high-quality, on-time implementations. Her ability to tailor the implementation process and product configurations is underpinned by her deep understanding of client needs and industry best practices. She excels in stakeholder communication, maintaining strong relationships with clients and executives alike, which is crucial for achieving project objectives and fostering client satisfaction.

Her proficiency in methodologies such as Agile and Waterfall, combined with certifications in PMP and ITIL, enables her to navigate complex project landscapes effectively. Pooja is also well-versed in leveraging generative AI and artificial intelligence to enhance service delivery and drive innovation within her projects. Her commitment to excellence and a proven track record in client management make her an invaluable asset to Optum, where she continues to contribute to the advancement of healthcare analytics and solutions.

Pooja Tandon Work