About Simplisys Service Desk

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Website
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Employees
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Industry
Computer Software
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Location
Top Floor, 42 High Street, Portishead, Somerset BS20 6EL, GB
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Information
The Simply Smart approach to IT Service Management Feature rich, configurable, fast to deploy, simple to use, affordable. Simplisys Service Desk is service management software for the real world. Designed from the ground up to deliver intuitive service management solutions that underpin all core operating procedures including Incident, Problem, Change and Asset Management. Developed to support ITIL best practice with ease of use at its core, Simplisys Service Desk is highly configurable so can easily deliver front line Helpdesk or Support Desk functions for operational departments like Sales, HR or Health and Safety in organisations of any size.

Simplisys Service Desk Alternatives

Industry
computer software
Industry
computer software
Industry
computer software
Industry
computer software
Industry
computer software
Industry
Computer Software
Industry
computer software
Industry
computer software

Frequently Asked Questions about Simplisys Service Desk

What services does Simplisys Service Desk offer?

Simplisys Service Desk provides a range of IT service management solutions, including incident management, service request management, problem management, change management, and asset management. Our services are designed to streamline IT operations, improve service delivery, and enhance user satisfaction across various industries.

Which industries does Simplisys Service Desk support?

Simplisys Service Desk supports a diverse range of industries, including healthcare, education, finance, manufacturing, and retail. Our solutions are tailored to meet the specific needs and regulatory requirements of each sector, ensuring that organizations can effectively manage their IT services and support their business objectives.

How can Simplisys Service Desk improve my organization's IT efficiency?

By implementing Simplisys Service Desk, organizations can benefit from automated workflows, centralized service management, and real-time reporting. This leads to quicker incident resolution, reduced downtime, and improved resource allocation. Our solutions also promote collaboration among IT teams, enabling them to respond to issues more effectively and enhance overall productivity.

Is Simplisys Service Desk customizable to fit my organization's needs?

Yes, Simplisys Service Desk is highly customizable. We understand that each organization has unique processes and requirements, so our platform allows for tailored configurations, including custom workflows, fields, and reports. This flexibility ensures that our service desk solutions align with your specific operational needs and enhance user experience.

What kind of support does Simplisys provide after implementation?

After implementation, Simplisys provides comprehensive support, including training for your team, ongoing technical assistance, and access to a dedicated support team. We also offer regular updates and enhancements to our solutions, ensuring that your organization can adapt to changing needs and continue to optimize IT service management.

Can Simplisys Service Desk integrate with other software tools?

Absolutely! Simplisys Service Desk is designed to integrate seamlessly with a variety of third-party applications and tools, such as CRM systems, project management software, and monitoring tools. This interoperability allows organizations to create a cohesive IT ecosystem, improving data flow and enhancing overall service management capabilities.

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