About OpenAthens

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Website
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Employees
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Industry
Information Technology & Services
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Location
4 Portwall Lane, City of Bristol, Bristol BS1 6NB, GB
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Information
2000 organizations use OpenAthens for identity & access management. It removes barriers to knowledge & connects people to information. 4M people use our single sign-on software to access e-resources.

OpenAthens Alternatives

Industry
information technology & services
Industry
information technology & services
Industry
information technology & services
Industry
Information Technology & Services
Industry
information technology & services
Industry
information technology & services
Industry
information technology & services

Frequently Asked Questions about OpenAthens

What is OpenAthens and what services does it provide?

OpenAthens is an identity and access management service designed to simplify the way users access digital resources. It provides single sign-on (SSO) capabilities, allowing users to log in once and gain access to multiple applications and services without needing to remember multiple passwords. OpenAthens supports a wide range of industries, including education, healthcare, and research, facilitating secure and streamlined access to electronic resources such as journals, databases, and e-books.

How does OpenAthens enhance security for user access?

OpenAthens enhances security through several mechanisms. It employs industry-standard protocols such as SAML (Security Assertion Markup Language) and OAuth to ensure secure authentication and authorization. Additionally, OpenAthens supports multi-factor authentication (MFA), which adds an extra layer of security by requiring users to provide two or more verification factors to gain access. This helps protect sensitive information and ensures that only authorized users can access specific resources.

Can OpenAthens integrate with existing systems and platforms?

Yes, OpenAthens is designed to integrate seamlessly with a variety of existing systems and platforms. It supports integration with learning management systems (LMS), library management systems, and other digital resource platforms. OpenAthens can work with both cloud-based and on-premises solutions, making it a flexible choice for organizations looking to enhance their access management without overhauling their current infrastructure.

What types of organizations benefit from using OpenAthens?

OpenAthens is beneficial for a wide range of organizations, particularly those in the education, healthcare, and research sectors. Educational institutions use OpenAthens to provide students and faculty with easy access to academic resources. Libraries leverage its capabilities to manage access to digital collections. Healthcare organizations utilize OpenAthens to ensure secure access to patient data and medical resources, complying with regulations while enhancing user experience.

Is OpenAthens suitable for small organizations or only large enterprises?

OpenAthens is suitable for organizations of all sizes, including small institutions. Its scalable architecture allows small organizations to implement robust access management solutions without the need for extensive IT resources. OpenAthens offers flexible pricing models and support options, making it accessible for smaller libraries, educational institutions, and businesses looking to enhance their digital resource access without significant upfront investment.

What support and resources does OpenAthens provide to its users?

OpenAthens provides a variety of support and resources to ensure users can effectively utilize its services. This includes comprehensive documentation, user guides, and FAQs available on their website. Additionally, OpenAthens offers customer support through various channels, including email and phone. For organizations looking for more in-depth assistance, OpenAthens also provides training sessions and webinars to help users understand the platform's features and best practices for implementation.

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