Vic Hanley, Customer Service Associate at Capita Life & Pensions

Vic Hanley

Customer Service Associate at Capita Life & Pensions | Manchester Area, United Kingdom

Profile last verified June 2026
Financial Services Verified Profile Manchester Area, United Kingdom Liverpool John Moores University
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***@btopenworld.com

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+44 ** **** *231

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Vic Hanley Socials
Vic Hanley Work Experience

Volunteer Mentor - Helpline Operator at LGBT Foundation in July 2026 - July 2026

Trustee at Liverpool Pride in July 2026 - July 2026

Customer Advisor at Co-operative Insurance Society in July 2026 - July 2026

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Customer Support Coordinator at Ntl: Business Solutions, Manchester in July 2026 - July 2026

Customer Service Advisor at Capita – Manchester Operations in July 2026 - Present

Customer Service Associate at Capita Life & Pensions in November 2007 - Present

Office Adminstrator at Capita Life & Pensions in September 2009 - May 2014

Customer Advisor at Cooperative Insurance Society in October 2002 - November 2007

Customer Support Coordinator at NTLmedia in May 2000 - October 2002

Vic Hanley Education

Liverpool John Moores University, Bachelor of Arts (BA), July 1990 to July 1993

Wigan College of Technology, BTEC Higher Certificate, July 1988 to July 1990

Elmfield Training, Level III Customer Service

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Liverpool John Moores University, Bachelor of Arts

National Operations Network, Level 2

Salford City College Group, Level 3 Counselling

Sight & Sound, NVQ II

THE LESBIAN & GAY FOUNDATION, Level 2

THE LESBIAN & GAY FOUNDATION, Entry Level

Wigan Council, BTEC HNC

Vic Hanley Skills
Data Migration Telecommunications Life Skills Customer Experience Pension Funds NVQs Service Levels Continuous Process Improvement Administration Process Improvement Projects Case-Based Reasoning Customer Support Computer Literacy Data Analysis Analytical Skills Access Accounting Analysis Budgets Business Analysis Business Strategy CRM Call Centers Change Management Coaching Customer Service Event Management Event Planning Financial Analysis Governance Human Resources Insurance Leadership Management Marketing Microsoft Excel Microsoft Office Microsoft Word Negotiation Outlook Outsourcing Performance Management PowerPoint Process Improvement Program Management Project Management Project Planning Recruiting Research Sales SharePoint Social Media Social Networking Stakeholder Management Strategic Planning Strategy System Administration Team Building Team Leadership Team Management Teamwork Time Management Training Vendor Management
About Vic Hanley’s Current Company
Capita Life & Pensions

Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences. Operating across eight countries, Capita’s 34,000 colleagues support primarily UK and European clients with people-based services underpinned by market-leading technology. We’re a vital support service for our clients, enabling the everyday interactions that we expect to run seamlessly, to run seamlessly. A publicly listed business with adjusted revenue of £2.4bn, Capita’s areas of focus are Central Government, Local Public Service, Defence, Learning, Fire & Security, Contact Centres and Pensions Solutions. We’re embracing change to respond to the ever-changing needs of society, creating better outcomes for all our stakeholders. Check out our community guidelines: capita.com/about-us/social-media-community-guidelines

Discover more about Capita Life & Pensions
Vic Hanley’s Colleagues
Mariam Aroyewun

Mariam Aroyewun

Shrewsbury, England, United Kingdom

Customer service | Customer success

Customer Service Representative at Flutterwave
(May 2021 – Present)

Clarence Odogwu

Clarence Odogwu

United Kingdom

Group Chief Information Security Officer at Capita

Information Security Manager at Bechtel
(May 2026 – May 2026)

Vaishnavi Rayini

Vaishnavi Rayini

Coventry, England, United Kingdom

Masters in Data Science and Computational Intelligence | SQL | Python | Machine Learning | Actively seeking Full-time Opportunities.

ULEZ Enforcement advisor at Capita
(November 2025 – Present)

Jessica Burnand

Jessica Burnand

Maidenhead, England, United Kingdom

Talent Acquisition Partner at Capita - Group Functions - Legal and Transformation

Resourcing Business Partner at Capita
(January 2020 – Present)

Navid Sotoodeh

Navid Sotoodeh

London, England, United Kingdom

Senior Finance Director at Capita

Senior Partner at Capita
(October 2024 – Present)

Matt Mcgi

Matt Mcgi

United Kingdom

Contract Director (Area Wide Network) at Capita. British Army Veteran, Army Reservist

Contract Director at Capita
(July 2024 – Present)

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Frequently asked questions about Vic Hanley

What is Vic Hanley email address?

Email Vic Hanley at [email protected]. This email is the most updated Vic Hanley's email found in 2026.

How to contact Vic Hanley?

To contact Vic Hanley send an email to [email protected]. (updated on March 25, 2026)

What company does Vic Hanley work for?

Vic Hanley works for Capita Life & Pensions.

What is Vic Hanley's role at Capita Life & Pensions?

Vic Hanley is Customer Service Associate

What industry does Vic Hanley work in?

Vic Hanley works in the Financial Services industry.

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