Vasu Sharrock, Process Redesign Specialist at Optus

Vasu Sharrock

Process Redesign Specialist at Optus | Adelaide, South Australia, Australia

Profile last verified September 2026
Telecommunications Verified Profile Adelaide, South Australia, Australia
Verified

Work Email

***@optus.com.au

Last verified May 2026

Personal Email

***@gmail.com

Personal • High Confidence

Phone Number

(**) *** *** 296

Australia • Phone

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Vasu Sharrock serves as a Process Redesign Specialist at Optus, the Australian telecommunications provider delivering over eleven million customer services daily across mobile, broadband, and digital solutions. Based in Adelaide, South Australia, Sharrock concentrates on restructuring internal workflows to support large-scale network operations. His professional identity is anchored to the telecommunications industry and his ongoing participation in Optus workplace culture initiatives under the #Optuslife banner.

BEST APPROACH TO REACH Vasu Sharrock

Reach out via a targeted LinkedIn message or work email that references their current process optimization initiatives at Optus, proposing a brief alignment discussion focused on streamlining telecommunications service delivery and operational efficiency.

Vasu Sharrock Socials
Vasu Sharrock Work Experience

Process Redesign Specialist at Optus in October 2025 - Present

Vulnerable Customer Hyper Support Lead at Optus in August 2024 - October 2025

Snr Expert - Support & Enablement at Optus in April 2022 - August 2024

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Senior Customer Resolution Expert at Optus in June 2006 - April 2022

Guest Service Agent at Majestic Oasis Appartments in May 2003 - December 2003

Travel Counselor at Carlson Wagonlit Travel, India in December 1997 - January 2002

Vasu Sharrock Skills
Culturally safe communication Cultural safety Social and cultural understanding Introspection Interpersonal Communication Stakeholder Management Time Management Client Relations Customer Contact Problem Solving Professional Communication Customer Interaction Quality Assurance Written Communication Change Management Employee Engagement Negotiation Communication Supervisory Skills Conflict Resolution Operations Support Telecommunications Customer Experience Customer Service Management Team Leadership Call Centers Project Management Process Improvement Teamwork Account Management Customer Satisfaction Dispute Resolution Privacy Policies Leadership
About Vasu Sharrock’s Current Company
Optus

Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions.

Discover more about Optus
Vasu Sharrock’s Colleagues
Suzie Pasialis

Suzie Pasialis

Greater Sydney Area

Deputy General Counsel, Corporate Services

Deputy General Counsel - Corporate Services at Optus
(April 2022 – Present)

Rushi Vachharajani

Rushi Vachharajani

Melbourne, Victoria, Australia

MBA Candidate | Project & Program Management | Engineering | Leadership

Senior Technical Specialist, SAED Delivery at Optus
(June 2020 – Present)

Tamsyn Gaicd

Tamsyn Gaicd

Greater Melbourne Area

Values driven Executive in Technology, Risk and Compliance, Mentor and Coach

Director of Scam Prevention at Optus
(August 2025 – Present)

Shane Jesson

Shane Jesson

Sydney, New South Wales, Australia

Cybersecurity | Managed Services | Telecommunications | Channel Management | Cloud | Unified Comms

Senior Consulting Architect at Optus
(August 2021 – Present)

Razia Cbci

Razia Cbci

Greater Sydney Area

Business Resilience | Business Continuity | Crisis Management | Executive Management | People Leader

Associate Director, Risk and Resilience at Optus
(January 2023 – Present)

Vee Sivasubramanian

Vee Sivasubramanian

Sydney, New South Wales, Australia

Senior Leader | Customer Value Management (CVM) | MarTech Transformation | Data & Analytics | Product Growth & CX Strategy

Associate director - Prepaid Base Management at Optus
(November 2023 – Present)

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Frequently asked questions about Vasu Sharrock

What is Vasu Sharrock email address?

Email Vasu Sharrock at [email protected] and [email protected]. This email is the most updated Vasu Sharrock's email found in 2026.

How to contact Vasu Sharrock?

To contact Vasu Sharrock send an email to [email protected] or [email protected]. (updated on December 07, 2025)

What company does Vasu Sharrock work for?

Vasu Sharrock works for Optus.

What is Vasu Sharrock's role at Optus?

Vasu Sharrock is Process Redesign Specialist

What industry does Vasu Sharrock work in?

Vasu Sharrock works in the Telecommunications industry.

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