Trine Refsum, Head of Loyalty at Komplett Group

Trine Refsum

Head of Loyalty at Komplett Group | Oslo, Oslo, Norway

Profile last verified October 2026
Marketing & Advertising Verified Profile Oslo, Oslo, Norway Kristiania University of Applied Sciences
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***@refsum.as

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959*****

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Trine Refsum serves as Head of Loyalty at Komplett Group, the region’s leading online-first electronics retailer operating across multiple Nordic marketplaces. Holding academic credentials from Kristiania University of Applied Sciences, she operates as a strategic marketer focused on consumer insights, brand loyalty, and data-driven growth initiatives. Her expertise aligns with marketing and advertising objectives, where she optimizes customer retention frameworks to sustain Kompletts extensive digital distribution network.

BEST APPROACH TO REACH Trine Refsum

Utilize the high-confidence personal email address on file to deliver a concise, customized proposal regarding Nordic e-commerce loyalty programs, following up with a direct phone call only if the initial message goes unanswered.

Trine Refsum Socials
Trine Refsum Work Experience

Head of Loyalty at Komplett Group in September 2025 - Present

Nordic Marketing Research Manager, Brand & Marketing at Elkjøp Nordic AS (part of Currys plc) in May 2024 - July 2025

Nordic Marketing Lead, Commercial Services at Elkjøp Nordic AS (part of Currys plc) in November 2021 - August 2024

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Strategic Advisor at Bas Kommunikasjon in August 2018 - October 2021

Head of Content Marketing at EvokedSet AS in January 2017 - July 2018

Head of Customer Insight and Marketing at Broadnet in January 2014 - November 2016

Communications Advisor at Eksportkreditt Norge AS in August 2011 - November 2014

Campaign Manager CRM (Temp) at Telia Norge in May 2010 - August 2011

Trine Refsum Education

Kristiania University of Applied Sciences, November 2026

APMG International

BI Norwegian Business School

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Oslo and Akershus University College

Ski VGS

Trine Refsum Skills
Campaign Planning Marketing Leadership Churn Management B2B Marketing Team Leadership Value Propositions Insight-to-Creative CRM Strategy Customer Experience Design Workshops Behavioural Modelling Market Segmentation Go-to-Market Planning Services Marketing Repositioning Content Ecosystem Cross-functional Alignment Customer Experience Analysis Stakeholder Alignment Segmentation Brand Tracking Data-driven Marketing Retail Telecommunications Public Relations Digital Media Search Engine Optimization (SEO) Sales & Marketing Leadership Strategic Marketing EPSI Predictive Analytics Marketing Automation Brand Development Go-to-Market Strategy Value-Added Services (VAS) Brand Equity Brand Strategy Strategic Planning Customer Segmentation Strategy Marketing Mix Modeling (MMM) Marketing Communications CRM Business Strategy Marketing Management Advertising Product Marketing Marketing Strategy Customer Relations Loyalty Programs Online Marketing Interactive Marketing Direct Marketing Social Media Digital Strategy Marketing Strategy Customer Relationship Management (CRM) Business-to-Business (B2B) Digital Marketing Customer Insight Customer Journeys Customer Experience Mobile Marketing Brand Management Digital Marketing Experience Email Marketing Content Marketing Customer Loyalty Management Marketing Operations Relationship Marketing Lead Generation Customer Journey Mapping
About Trine Refsum’s Current Company
Komplett Group

AN ONLINE-FIRST ELECTRONICS CHAMPION OF THE NORDICS Komplett Group is the largest online first electronics retailer in the Nordic area and offers its customers one of the market’s broadest selections of consumer electronics and business solutions. The group operates an efficient and scalable business model and is widely recognised for having an industry leading cost position. Through its well-known brands Komplett, NetOnNet, Webhallen and Itegra, the group is serving customers in the B2C, B2B and distribution segments. Building on decades of knowhow, expertise and deep customer commitment, the group enjoys industry leading customer satisfaction and a loyal and growing customer base. Our customers are served from ten webshops, 17 physical stores and 30 complementary self-service, logistics and warehouse shops.

Discover more about Komplett Group
Trine Refsum’s Colleagues
Olav Jahrestein

Olav Jahrestein

Sandefjord, Vestfold og Telemark, Norway

Product Manager for Gaming & VR at Komplett Group | Board Member at U40 | Squad Leader in the Norwegian Home Guard | Fitness Instructor at e2 Trening

Group Fitness Instructor | e2 Trening at E2 Treningssenter
(September 2021 – Present)

Anette Brattlie

Anette Brattlie

Oslo, Oslo, Norway

Nordic Buying Director Komplett Group - SDA

Nordic Buying Director - SDA at Komplett Group
(March 2024 – Present)

Tormod Hystad

Tormod Hystad

Larvik, Vestfold og Telemark, Norway

Customer Journey Manager B2B at Komplett Group

Customer Journey Manager B2B at Komplett Group
(April 2020 – Present)

Henning Ims

Henning Ims

Tønsberg, Vestfold og Telemark, Norway

Head of IT Operations @ Komplett Group

Head of IT Operations at Komplett Group
(February 2021 – Present)

IA

Ingrid Aashildrod

Oslo, Oslo, Norway

Sustainability Manager

Sustainability Manager at Komplett Group
(October 2024 – Present)

TM

Teddy Mirifors

Greater Gothenburg Metropolitan Area

Business Manager med bakgrund i Category managementet som drivs av data.

Category Director at Komplett Group
(December 2023 – Present)

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Frequently asked questions about Trine Refsum

What is Trine B Refsum email address?

Email Trine B Refsum at [email protected] and [email protected]. This email is the most updated Trine B Refsum's email found in 2026.

What is Trine B Refsum phone number?

Trine B Refsum phone number is 959 888 08.

How to contact Trine B Refsum?

To contact Trine B Refsum send an email to [email protected] or [email protected]. If you want to call Trine B Refsum try calling on 959 888 08. (updated on December 17, 2025)

What company does Trine Refsum work for?

Trine Refsum works for Komplett Group.

What is Trine Refsum's role at Komplett Group?

Trine Refsum is Head of Loyalty

What industry does Trine Refsum work in?

Trine Refsum works in the Marketing & Advertising industry.

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