Top Director of Customer Services in Greater New York City Area
Steve Peckman
Vice President of York Force & Customer Experience
Greater New York City Area
Vice President of York Force & Customer Experience
Director of Technical Services
Partner Development Manager
Sales Engineer, North America
Director of Customer Service, Commercial
Manager of Training & Sales Engineering
Senior Training Manager
University of Miami
Recommendations: 31
VoIP
Video Conferencing
Electronic Document
Solutions Engineering
Sales Engineering
Training & Development
Technical Training
Entrepreneurship
s****[email protected]
Cecilia Fung, MBA
Success Specialist Director
Greater New York City Area
Success Specialist Director
Customer Success Management Director
Owner Operator
Director of Customer Service Technology
Director of Quality Process Improvement
Senior Management Consultant
Management Consultant
Public Relations Manager
Marketing Manager
York University - Schulich School of Business
University of Manitoba
Recommendations: 24
language
Chinese culture
mandarin, cantonese
Cloud Computing
CRM
IT Strategy
Training
Business Process Re-engineering
c****[email protected]
Jai-Yoo Lee
Licensed Real Estate Salesperson
Greater New York City Area
Licensed Real Estate Salesperson
Licensed Real Estate Salesperson
Director of Product Management
Director of Customer Service
Marketing & Product Development Associate
Intern
Linguist
Intern, Sales & Marketing
New York University
The Lawrenceville School
New York Real Estate Institute
Korea University
Hopewell Valley Central High School
Recommendations: 13
Marketing Strategy
Project Management
Email Marketing
Leadership
Strategic Planning
Marketing
Online Advertising
Digital Marketing
j****[email protected]
j****[email protected]
Frank Niglia
Senior Manager, Consumer Affairs
Greater New York City Area
Senior Manager, Consumer Affairs
Manager US Consumer Affairs
Regional Sales Director
Vice President Business Devlopment
VP, Value Added Solutions
VP Merchandising Services
Director of Customer Service
Regional Customer Relations Manager
Marketing Manager
Service Center Manager
Five Towns College
Recommendations: 11
Cross-functional Team...
Vendor Management
Strategy
Management
Process Improvement
Leadership
Account Management
Business Development
f****[email protected]
Dale (Smith) Cowen
Director of Customer Service
Greater New York City Area
Director of Customer Service
Director of Customer Service
Consultant- EDI, Customer Service, Vendor Compliance
Director Customer Service
VP Electronic Data Interchange (EDI)
Director - EDI / Order Processing
University of Rochester
Recommendations: 11
EDI
Process Improvement
Customer Relations
B2B
Cross-functional Team Leadership
Vendor Relations
Customer Service
AS400 system
s****[email protected]
Lindsley Medlin
Vice President of Operations | Healthcare
Greater New York City Area
Vice President of Operations | Healthcare
Director of Customer Services & Operations | Training & Distribution
General Manager | Legal Services
Vice President of Marketing Operations | E-Commerce & Fulfillment
Managing Director - Europe | CEO | COO | Warehouse & Distribution Operations
Adjunct Professor of Blockchain & Cryptocurrency
Rutgers Business School
Rutgers University
Southern Methodist University - Cox School of Business
Recommendations: 10
Strategy
Start-ups
Strategic Planning
P&L Management
Process Improvement
Entrepreneurship
Marketing Strategy
Operations Management
l****[email protected]
l****[email protected]
Gerald "Jerry" Werner
Lean Six Sigma Master Black Belt
Greater New York City Area
Lean Six Sigma Master Black Belt
Principal
President & Principal Management Consultant | Master Black Belt Lean Six Sigma
Global Project Leader | Process Improvement Lead | Master Black Belt | Internal Managment Consultant
Managing Member | Lean Six Sigma
Adjunct Professor; Communication/Engineering | Master Black Belt Six Sigma | Management Consultant
Product Development Manager – R&D | Black Belt | Six Sigma | Internal Management Consultant
Director of Operations | Corporate Quality Lead | Black Belt equivalent | Internal Consultant
Director of Customer Services | Corporate Performance Improvement Lead
Fighter Pilot
Department Head | Officer-in-Charge | Officer of the Deck
US Naval Test Pilot School
United States Naval Academy
University of West Florida
Recommendations: 8
Business Process...
Six Sigma
Process Improvement
Program Management
Operational Excellence
Strategy
Change Management
Continuous Improvement
j****[email protected]
Jeff Stephenson
Director of Customer Service
Greater New York City Area
Director of Customer Service
Director of Customer Service
Ticket Master Assistant
Director of Customer Service
Customer Support Manager
Director of Member Services
Customer Service Manager
Director of Customer Loyalty
Operations/Fulfillment Manager
Adjustments and Corrections Clerk
Recommendations: 7
Management
Email Marketing
Marketing
Account Management
Software Documentation
Program Management
Training
Customer Service
j*****@rocketmail.com
j****[email protected]
Elaine Marie Perez
Senior Partnerships Director
Greater New York City Area
Senior Partnerships Director
Feedback Manager, Operations
Director of Customer Service
Customer Service Representative
Community Moderartor
Pace University
Recommendations: 3
Fundraising
Management
Bilingual
Operations Management
Customer Service
Event Planning
Social Media
Non-profits
e****[email protected]
Kevin Tucker
Director of Americas Customer Care and Channel Management
Greater New York City Area
Director of Americas Customer Care and Channel Management
Business Development Manager
Director of Customer Service Operations
Director of North American Sales
Director Of Customer Service Operations
Senior Director of Customer Care and Customer Excellence
Customer Service Director
Director of North American Call Center and Inside Sales
State University of New York at Buffalo
Canisius College
Recommendations: 3
customer care
project management
Sales Management
Customer Satisfaction
Customer Surveys
Six Sigma
Contract Negotiation
Contact Centre
c****[email protected]
Kathy McLeod Hein
Director of Consignor Relations
Greater New York City Area
Director of Consignor Relations
Senior Customer Relationship Manager
Customer Relationship Manager
Audience Generation Supervisor
Client Services Manager
Customer/Consumer Information Center Manager
Director of Customer Service
Director of Customer Service/ IT
Customer Service Manager
Manager of Customer Service, Data Entry/Telecommunications
Assitant Manager of Customer Service
Customer Service Representative
Recommendations: 3
Customer Service
Microsoft Office
Budgets
Customer Satisfaction
CRM
Leadership
Sales
Management
k****[email protected]
Domenick Micali
Director of Customer Service
Greater New York City Area
Director of Customer Service
Manager- Lifestyle Division
Manager
Recommendations: 2
Consumer Electronics
Home Theater
Sound
Product Marketing
Electronics
Cross-functional Team Leadership
Product Management
Sales
d****[email protected]
Leslie LaCosta (Helms)
Director of Customer Service / Gift Registry Operations & Analytics
Greater New York City Area
Director of Customer Service / Gift Registry Operations & Analytics
Senior Project Manager
Project Manager
District Manager
Store Manager
Store Manager
Montclair State University
Recommendations: 1
Retail Management
Mystery Shopping
POS
Customer Service
Training & Development
Multi-unit
Analysis
Customer Satisfaction Analysis
a****[email protected]
Amanda Alves
Assistant
Greater New York City Area
Assistant
Instructor
Marketing Internship
Director of Customer Service
Assistant Program Director and Tour Planner
Associate Trade Marketing Manager
Fashion Institute of Technology
St. John's University
Nassau Community College
Recommendations: 0
Customer Service
Budgets
Project Planning
Performing Arts
Public Speaking
Higher Education
Event Planning
Teaching
a****[email protected]
Michael Pezzicola
Head of Business - Overnight Delivery - Google Express
Greater New York City Area
Head of Business - Overnight Delivery - Google Express
Head of Operations - Manhattan - Google Express
Associate Director of Customer Service
Associate Director of Order Fulfillment
Senior Order Fulfillment Manager
Freight Warehouse Manager
Material Handling Project Manager
Assembly Operations Supervisor
Operations Research Analyst
New York University - Leonard N. Stern School of Business
University of Pennsylvania
University of Pennsylvania - The Wharton School
Recommendations: 0
Profit & Loss Management
Operations Management
Project Management
Product Launches
Forecasting
Cross-functional Team Leadership
Change Management
Process Improvement
m****[email protected]
Yogeshwar Narine
Director of Customer Service
Greater New York City Area
Director of Customer Service
Director, Real Time Operations
Senior Manager, Workforce Management
Manager, Bridge Operations
Hofstra University
Freeport High School
Recommendations: 0
Call Centers
Customer Experience
BPO
Workforce Management
Management
Operations Management
Project Management
Vendor Management
y****[email protected]
y****[email protected]
Tom McAneney
Call Center Director
Greater New York City Area
Call Center Director
Director of Customer Service
Muhlenberg College
CHS
CHS
Recommendations: 0
Microsoft Office
Microsoft Excel
Microsoft Word
PowerPoint
English
Research
Windows
Outlook
t****[email protected]
Mark Ramirez
Director of Customer Service Analytics and Workforce Management
Greater New York City Area
Director of Customer Service Analytics and Workforce Management
Head of Global Workforce Analytics
Senior Workforce Analyst
Senior Analyst
Analyst
Support Specialist
Recommendations: 0
r****[email protected]
Hilary Gronberg
Director of Customer Services
Greater New York City Area
Director of Customer Services
Manager of Customer Services
Solutions Architect
Lead Project Manager
Service Delivery Manager
University of Michigan
Recommendations: 0
Software Project Management
IT Strategy
Analytics
SaaS
Business Process Improvement
Business Intelligence
Vendor Management
CRM
h****[email protected]
h****[email protected]
Elizabeth McCarthy
Owner
Greater New York City Area
Owner
Owner
Board Member
Founder and Co-Chair
Director of Customer Service & eCommerce
Client Services Director
Integrative Nutrition Institute
Connecticut Center for Massage Therapy
Kwajalein High
Kwajalein High
Recommendations: 0
Healing
Nutrition
Wellness
Small Business
Relaxation
Lifestyle
Fitness
Energy Healing
a****[email protected]
Mary Jo Franzese
E-Commerce Marketing Manager
Greater New York City Area
E-Commerce Marketing Manager
E-Commerce Content Manager
Regional Director of Customer Service
District Customer Service Manager
Nassau Community College
Recommendations: 0
Customer Service
Organizing
detail oriented
multi tasker
Merchandising
Visual Merchandising
Retail
Stores
Richard Caro
Director, Supply Chain and Logistics
Greater New York City Area
Director, Supply Chain and Logistics
Director of Customer Service & Distribution
Director / General Manager
General Manager - Bakery Distribution
Regional Distribution Manager
Chief Operating Officer
Market Operations Manager
Director of Distribution
Operations Manager
Manager - Full Service Distribution Carlstadt, NJ
Wilmington University
Recommendations: 0
r****[email protected]
Keith R. Brodersen
Director of Supply Chain and Sales Support
Greater New York City Area
Director of Supply Chain and Sales Support
Director of Customer Service
Customer Support Manager
Consumer Insights Analyst – North America
Founder/Consultant
Account Executive
Marketing & Small Business Development Consultant
University of Connecticut
Recommendations: 0
Operations Management
Business Process Improvement
ERP
Management
Business Systems Development
Change Management
Cross-functional Team Leadership
CRM
g****[email protected]
Cyrus Nowroozani
Vice President Customer Service
Greater New York City Area
Vice President Customer Service
Director of Customer Service
Director of Customer Care Business Class
Associate Director
Manager
General Manager
Vice President, SMB Telesales
Director
Learning and Development Manger
University of California, Los Angeles
Recommendations: 0
Telecommunications
Call Center
Wireless
Customer Experience
Customer Satisfaction
Broadband
Customer Retention
Vendor Management
c****[email protected]
Anita Moreano
Sr. Business Development Manager
Greater New York City Area
Sr. Business Development Manager
Director of Customer Services
Taylor Business College
Recommendations: 0
Tradeshow /Conferences/ Expositions and Special Event Management
Event Management
Trade Shows
Meeting Planning
New Business Development
Marketing Communications
Live Events
Marketing
a****[email protected]
Josh Diehl
Director of Customer Services
Greater New York City Area
Director of Customer Services
Director of Product
Head of Product / COO
Director, Client Engagement
Contract Developer
Lead Technical Product Manager
University of Virginia
Recommendations: 0
Ruby on Rails
AngularJS
PostgreSQL
APIs
REST
Agile Methodologies
Web Applications
jQuery
j*****@nimbledroid.com
b****[email protected]
Danielle Bucci
Owner
Greater New York City Area
Owner
Director of Human Resources
Director of Customer Service
La Salle University
Wesley College
Recommendations: 0
Hospitality
Restaurants
Food & Beverage
Team Building
Payroll
Customer Service
Coaching
Employee Relations
r****[email protected]
Kostas Mallias
Director of Customer Service and Technical Support
Greater New York City Area
Director of Customer Service and Technical Support
Technical Support Manager
Technical Support Lead
Enterprise eTime Upgrade/Implementation Specialist
Network Technical Coordinator/ICS
Recommendations: 0
Workforce Management
Project Management
SaaS
Microsoft SQL Server
Enterprise Software
ERP
CRM
Business Analysis
k****[email protected]
Lindsay Heller
Asst Manager & Director of Customer Service
Greater New York City Area
Asst Manager & Director of Customer Service
General Manager
Tobacconist/Int'l Cigar Ambassador
The Catholic University of America
George Mason University
Recommendations: 0
Event Planning
Marketing
Strategic Planning
Sales Management
Marketing Strategy
Retail
Wine
New Business Development
l****[email protected]
Gina LoPresti
Business Consultant
Greater New York City Area
Business Consultant
Retail Sales Specialist
Head Of Operations
Vice President Global Operations
Senior Director of Production Operations
Vice President Sales Operations (promoted from Sr. Directo
Business Transformation leader
Director of Customer Service
Senior Director
Dominican College of Blauvelt
Dominican College of Blauvelt
Recommendations: 0
g****[email protected]
Rosa M. Jacquez
VP of Customer Service & Administration
Greater New York City Area
VP of Customer Service & Administration
Director of Customer Service and Admin
Customer Relations Director
Sales Administration Manager
Brooklyn College
City University of New York-Brooklyn College
Recommendations: 0
Food
Customer Service
Sales Management
Product Development
Inventory Management
Grocery
Retail
New Business Development
r****[email protected]
Jeannette Flaks
Airport Operations/Finance HUB Manager - Administration and Payroll Systems
Greater New York City Area
Airport Operations/Finance HUB Manager - Administration and Payroll Systems
Finance Mgr Administration/Payroll/Staffing
Finance Manager of Capital Planning and Contracts
Assistant Director of Customer Service
Regional Sales Manager of Continental Airlines Ticket Offices
Recommendations: 0
Airlines
Airports
Aviation
Flights
Revenue Analysis
Flight Safety
Airport Management
Air Freight
j****[email protected]
Andrew Folek
Director Customer Service & IT
Greater New York City Area
Director Customer Service & IT
Director of Customer Service
IT Engineer
Production Manager
IT Technician
University of Bielsko Biala
LO im boleslawa chrobrego pszczyna
LO im boleslawa chrobrego pszczyna
Recommendations: 0
Microsoft SQL Server
SQL
Databases
Linux
Windows Server
Programming
.NET
Security
a****[email protected]
a****[email protected]
Evelyn Rodriguez
Director of Customer Care
Greater New York City Area
Director of Customer Care
Director of Customer Service
Senior Manager of Customer Service
Monroe College
Monroe College
Recommendations: 0
Medicare
Medicaid
HIPAA
Managed Care
Health Insurance
Provider Relations
Healthcare
Healthcare Information Technology
e****[email protected]
Ilona Chessid, Ph.D.
Copywriter and Content Strategist
Greater New York City Area
Copywriter and Content Strategist
Writing and Research Coach
Corporate Trainer
Director of Customer Service
Recruiting Manager
Assistant Professor of Language and Literature
Harvard University
Middlebury College
Sarah Lawrence College
Recommendations: 0
Direct Market Copywriting
Information Marketing
Web Content Creation
Content Strategy
Blogging
Story Structure
Story Consulting
Educational Workshops
i****[email protected]
Kristen Schoenfield
Vice President, Customer Service & Gift Registry
Greater New York City Area
Vice President, Customer Service & Gift Registry
Director of Customer Service & Gift Registry
Director of Wedding & Gift Registry
Regional Director of Customer Service
Store Manager
Area Manager
Schoolcraft College
Recommendations: 0
k****[email protected]
Jane Paynter
Customer Service Manager
Greater New York City Area
Customer Service Manager
Director of Customer Service
Inside Sales/Customer Service Manager
Credit Management and Accounts Receivable
St. Huberts Hight School - Philadelphia, PA
Recommendations: 0
Process Improvement
Team Building
Customer Relations
Problem Solving
Cross-functional Team Leadership
Change Management
A/R Management
Accounts Receivable
t****[email protected]
Marcela MBA
Senior Vice President Customer Service and Marketing
Greater New York City Area
Senior Vice President Customer Service and Marketing
Vice President of Customer Service and Marketing
Vice President-Customer Service
Director of Customer Service
New York University - Leonard N. Stern School of Business
St. Peter's University
Recommendations: 0
Strategic Planning
Service Centers
Call Center
Quality Assurance
Staff Development
Customer Service
CRM
Strategic Communications
d****[email protected]
Anthony Carnemolla
Manager of Call Center Operations
Greater New York City Area
Manager of Call Center Operations
Director of Customer Service
Divisional Vice President
Assistant Vice President
Supervisor
Customer Service Representative
St. John's University
Recommendations: 0
Customer Service
Customer Service Operations
Employee Management
Team Building
Forecasting
Coaching
Investments
Back Office
a****[email protected]
David Gidalowitz
Director of Client Services and Operations
Greater New York City Area
Director of Client Services and Operations
Axis Global Agent
Director of Customer Service
City University of New York-College of Staten Island
Recommendations: 0
Air Freight
Freight
LTL
Supply Chain
Shipping
Transportation Management
Vendor Management
Budgets
d****[email protected]
Linda D. Gillis
Vice President of Business Development & Customer Relations
Greater New York City Area
Vice President of Business Development & Customer Relations
Exec. Assit. to the President & C.O.O.
Director of Customer Service
Corporate Customer Service Manager
Office Manager
CES Coordinator
Office Supervisor
Equipment Control / Export Coordinator
Account Representative
Recommendations: 0
Freight
Trucking
Transportation
Import
Logistics
Freight Forwarding
Transportation Management
Container
l****[email protected]
Josefina Wallen-Bell Aties
Call Center and Spa Reservations Manager
Greater New York City Area
Call Center and Spa Reservations Manager
Customer Service Manager
Director of Customer Service and Application Processing
Customer Service Manger
Commercial Account Manager
Residential Sales Supervisor
Telemarketing Sales Representative
Team Leader
Rutgers, The State University of New Jersey-New Brunswick
Recommendations: 0
Program Management
Leadership
Team Building
Training
Process Improvement
Recruiting
Customer Service
CRM
j****[email protected]
Greg Pidkameny
Sales and Operations
Greater New York City Area
Sales and Operations
Area Manager
General Manager
Director of Customer Services and Operations
St John's University
Recommendations: 0
Recruiting
Customer Service
B2B
Selling
Sales
Account Management
Sales Process
Training
g****[email protected]
John Taaffe
Owner
Greater New York City Area
Owner
Account Manager
Account Manager
Director of Customer Service
Director of Customer Service
Director Field Engineeering
Technician
POS Technical Support
Recommendations: 0
j****[email protected]
Jonathan Live
Director of Customer Service at LAUFEN
Greater New York City Area
Director of Customer Service at LAUFEN
Technical Sales
Project Manager
Administrative Coordinator
Office Administrator
Montclair State University
Recommendations: 0
Purchasing
Microsoft Excel
Project Management
Research
Administrative Assistants
Office Administration
Office Management
Outlook
j****[email protected]
Brian Gil
Director of Customer Service and Material Management
Greater New York City Area
Director of Customer Service and Material Management
System Integration Engineer
Software Integration Engineer
Lead Systems Integration Engineer
William Paterson University of New Jersey
Recommendations: 0
Systems Engineering
Integration
Security
System Architecture
Network Security
Requirements Analysis
Program Management
Information Assurance
Nicholas Arroyo
Account Executive - Key Accounts & E-Commerce
Greater New York City Area
Account Executive - Key Accounts & E-Commerce
Director of Customer Service and E-commerce
Freelance - Project Manager - Administrator
Account Executive (Account Director)
Wholesale/Retail Account Management
Selling Specialist - Designer and Couture RTW
Boutique Executive Assistant – Administrator
Sales Supervisor, Executive Admin
Sales Specialist; Sales Supervisor - Administrator
Marymount Manhattan College
Foothill College
Freedom High School
Recommendations: 0
Sales
Merchandising
Retail
Luxury Goods
Fashion
Management
Trend Analysis
Visual Merchandising
Colleen Bigott
US Sales and Customer Care Senior Manager- NET-A-PORTER & MR.PORTER
Greater New York City Area
US Sales and Customer Care Senior Manager- NET-A-PORTER & MR.PORTER
Manager Material Operations
Assistant Manager Sales Service
Trainer Sales Service
Director of Customer Service
University of Pittsburgh
University of Pittsburgh
Recommendations: 0
Tyler Rose Escue
I.T. Recruiter
Greater New York City Area
I.T. Recruiter
Business Development Representative (BDC)
Director of Customer Service (Intern)
Service Desk Consultant
Head Waitress
Suffolk County Community College
Recommendations: 0
People Skills
Customer Service
Telephone Skills
Customer Service Representatives
Success Driven
Enjoy New Challenges
Sales
Training
Calvin Cole
Director of Customer Service
Greater New York City Area
Director of Customer Service
Placement Manager
Customer Experience Director
Customer Experience Ambassador
Head of Customer Service and Dispatch
Customer Service Agent
Lead Retention Agent
Customer Service Representative
Operations Manager
Director of Customer Experience
University of Florida
University of Florida
Recommendations: 0
