Top Customer Cares in Greater Atlanta Area
Richard Cox
Vice President Business Operations and Customer Care
Greater Atlanta Area
Vice President Business Operations and Customer Care
VP Client Performance & Advising
Director, Worldwide Operations / Manager, International Technical Services & Logistics, Technical Se
Vice President Business Operations and Customer Care
Chief Operations Officer
Vice President, Customer Experience / Director, Contact Center
Vice President Customer Operations
Massachusetts Institute of Technology - Sloan School of Management
Kennesaw State University - Michael J. Coles College of Business
Liberty University
Recommendations: 34
Leadership
Strategy
P&L Responsibility
Turnaround Experience
Customer Service
Customer Satisfaction
Vendor Management
Workshop Facilitation
r****[email protected]
Nick Friedrich
Supervisor, Product Implementation
Greater Atlanta Area
Supervisor, Product Implementation
Senior Network Operations Specialist
Head of SMB Sales & Service, North America
Director of Ecommerce
General Manager
Global Director, Support Operations
Head Of Customer Care
Member Board Of Directors
Vice President
University of Georgia - Terry College of Business
Southern Polytechnic State University
Recommendations: 23
People Management
Sales Operations
Online Marketing
Business Process...
Operations Management
Energy Management
Six Sigma
Online Advertising
n****[email protected]
Lance Pilkington
Vice President - Compliance
Greater Atlanta Area
Vice President - Compliance
Vice President - Customer Operations
VP - Client Services & Support
VP - Customer Care
Project Director, Customer Care
Director of Operations and Customer Service EMEA/Director - Entertainment Division USA
Customer Service Director UK
Openshaw Technical College
Recommendations: 23
Cross-functional Team...
Process Improvement
Program Management
CRM
Product Management
Strategy
Team Building
Change Management
l****[email protected]
Victor I. Sanchez
Business Consultant
Greater Atlanta Area
Business Consultant
Business Advisor
President
Director, Customer Relationship Management
Customer Care Director
International Account Manager
Supply Planning Business Manager
Logistics and Planning Manager
Materials & Logistics Manager
Various roles
Buyer
Right Management
Universidad del Turabo
American University
Palm Beach Community College
Recommendations: 22
Supply Chain Management
Logistics
Supply Chain
Cross-functional Team Leadership
Procurement
Customer Service
Account Management
CRM
v****[email protected]
Gregg Smith
Lead Logistics Analyst
Greater Atlanta Area
Lead Logistics Analyst
Director of Operations and Program Management
General Manager
Manager, Supply Chain and Logistics
Manager, Customer Relations
Director, Reverse Logistics and Customer Care
Director/Sr. Manager Quality and Logistics
Senior Manager- Business Infrastructure, Vendor and Projects, and Mobility Center
Manager, Corrective Action Process
Manager, Business Development Americas
Account Manager, Aftermarket Services
Sales and Marketing Manager
St. Petersburg College
Cold Spring Harbor High School
Northeastern University
Recommendations: 20
Reverse Logistics
Supply Chain
Logistics
Operations Management
P&L Management
Vendor Management
Customer Service
Team Leadership
g****[email protected]
Oumar Seck
Founder, Operations Leader
Greater Atlanta Area
Founder, Operations Leader
Sr Consultant, Risk Management and Quality Assurance
Manager, Operations & Risk Management- Consulting
Leader, Operations & Customer Care
Kennesaw State University - Michael J. Coles College of Business
University of North Carolina at Greensboro
Recommendations: 18
Leadership
Strategy
Cross-functional Team Leadership
Process Improvement
Customer Service
Strategic Planning
Operations Management
Project Management
o****[email protected]
Becki Ushery
Business Consultant
Greater Atlanta Area
Business Consultant
Director Of Customer Service Strategy & Operations
Associate Consultant
Director - Customer Care
Sr. Vendor Manager
Managing Director
Senior Sales Manager
Performance/Project Manager
Project Manager - Risk Management
Systems Implementation Manager
Recommendations: 14
Organizational Design
Process Improvement
Customer Experience
Performance Analysis
Outsourcing
Vendor Relations
Product Development
Curriculum Development
b****[email protected]
Bob Menhart
Vice President Contact Center Operations
Greater Atlanta Area
Vice President Contact Center Operations
Vice President / General Manager
Vice President Customer Service/Settlement Services
Vice President Pharmacy Operations
Vice President, Member Services
AVP Call Center Technology
Performance Improvement / Training Officer
AVP Claims Call Center
Customer Care Center Officer
Regional Sales Director
Regional Sales Manager
Regional Service Manager
Regional Sales Office Manager
Sales Supervisor / Member Service Supervisor
Management Intern
Marymount University
York College of Pennsylvania
Recommendations: 13
Call Center
Operations Management
Associate Engagement
Process Improvement
Strategic Planning
Technology Integration
PBM
Workforce Management
b****[email protected]
Todd A Rivera
Director of Customer Care
Greater Atlanta Area
Director of Customer Care
Director of Sales
Sales Consultant
Senior Manager of Sales Strategy
Georgia State University - J. Mack Robinson College of Business
Recommendations: 13
Call Center
Account Management
Product Development
Sales Management
Coaching
Team Building
Team Leadership
Sales
t****[email protected]
Mario M. Centeno
Sales Integration Manager/Lead Trainer
Greater Atlanta Area
Sales Integration Manager/Lead Trainer
Director, Sales Operations
Regional Manager, Customer Care
Field Support Manager
Support Rep, Corporate National Accounts
National Sales Support Manager
Recommendations: 13
Vendor Management
Sales Operations
Project Management
Customer Service
CRM
Solution Selling
Telecommunications
Managed Services
c****[email protected]
Carla Lowry
Administrative Assistant
Greater Atlanta Area
Administrative Assistant
Marketing Materials Coordinator
Customer Care Representative
Xerox, Account Coordinator
Xerox, Dispatcher/Supervisor
Woodland High School
Recommendations: 13
Pharmaceutical Industry
Veterinary Medicine
Pharmaceutical Sales
Vendor Management
Leadership
Cross-functional Team Leadership
Vaccines
Sales
l****[email protected]
Michael Johnson, CPSM
Procurement Agent
Greater Atlanta Area
Procurement Agent
Manager of Project Procurement
Field Project Manager
Procurement Agent
Customer Care Manager
Customer Relations Manager
University of Georgia - Terry College of Business
Recommendations: 12
Pipelines
Tanks
Microsoft Office
Microsoft Excel
Microsoft Word
Microsoft Projects
Oracle Applications
Oracle E-Business Suite
t****[email protected]
Melanie Shook
Vice President of Client Services
Greater Atlanta Area
Vice President of Client Services
Vice President of Customer Experience
General Manager - Call Center Operations
Executive Director of Customer Care
Area Vice President - Service Delivery
Director: Client Services & Field Operations
Stanford University Graduate School of Business
University of Phoenix
University of Nebraska-Lincoln
Recommendations: 12
Vendor Management
Quality Management
Call Centers
Cloud Computing
Supply Chain Management
Start-ups
Process Improvement
Strategy
m****[email protected]
James Maleiko
Government Account Manager, Southeast
Greater Atlanta Area
Government Account Manager, Southeast
Government Account Manager, Southeast
Senior Government Account Executive
Government Account Executive
WFS Implementation Project Manager
Wireless Dedicated Customer Care
Sales Escalations Support
Recommendations: 12
M2M
Wireless
Account Management
Solution Selling
Customer Satisfaction
Leadership
Telecommunications
Direct Sales
j****[email protected]
j****[email protected]
Traci Bahsoon
Director, Customer Care
Greater Atlanta Area
Director, Customer Care
Senior Manager, Business Planning and Project Management
Operations Manager, Performance Solutions
Director, Customer Satisfaction
Manager, Performance Solutions Group
Quality and Process Integration Manager
Client Operations Manager
Additional Positions
University of Phoenix
Georgetown University - The McDonough School of Business
Goldsboro High School
Recommendations: 12
Client Development
Building Relationships
Business Process Improvement
Quality Management
Project Execution
Customer Service
Call Center
Technology Integration
t****[email protected]
a****[email protected]
Pamela Richards
Manager - Outbound Sales, CRM and Customer Care
Greater Atlanta Area
Manager - Outbound Sales, CRM and Customer Care
Training and Performance Consulting - Sales & Systems
Sales Manager - Local Outside Sales
Sales Manager - Strategic Accounts
Regional Advertising Sales Manager
Sales Manager - Local accounts
Retail Territory Advertising Sales Supervisor
Retail Territory Account Executive
Account Executive
Buyer - Cosmetics and Ladies Accessories
Management Trainee
The University of Tennessee at Chattanooga
Dalton High School
Recommendations: 12
Salesforce.com
Sales Process
Advertising
Advertising Sales
Marketing Strategy
Training
Sales Presentations
Strategy
p****[email protected]
Dr. Moussa Berete
Lead Technology Business Management Analyst
Greater Atlanta Area
Lead Technology Business Management Analyst
Faculty - Doctoral Mentor
Owner - Professional APA Editor and Dissertation Coach
Indianapolis Business Ethics Examiner
Technology Business Management Analyst
Technology Business Management Consultant
Associate Faculty
Visiting Academic
Customer Care Specialist/ Research and Data Analysis Specialist
Bilingual (French/English) Call Center Agent
Market Research Associate
Walden University
American InterContinental University
IAE FRANCE - Écoles Universitaires de Management
Université Paris-Est Marne-la-Vallée
Recommendations: 10
Teaching
Research
Data Analysis
Market Research
Customer Service
IT Financial Management
Technology Business Management
Project Management
m****[email protected]
Mary MCTS
Principal Consultant - Solution Architect, MS Dynamics CRM
Greater Atlanta Area
Principal Consultant - Solution Architect, MS Dynamics CRM
Commercial Business Process Analyst
Executive Consultant
Account Director
Director of Marketing
Director, Sales Operations, Proposal and Response Center
Call Center Operations Manager
Customer Care Manager- American Express Canada
Recommendations: 10
Microsoft CRM
Microsoft Office
Project Management
Proposal Writing
Training
Account Management
Direct Marketing
B2B
m****[email protected]
Michael Zekser
Principal
Greater Atlanta Area
Principal
Sr. Director, Production Operations & Customer Care
Consultant
Project Director
Relocation Project Manager
Project Leader
Vice-President, Technical Services, Americas
Director, Professional Services
Director, Project Management & Consulting
Project Management Institute
University at Buffalo
Recommendations: 10
Networking
Consulting
Business Process Re-engineering
Projects
Infrastructure Management
Process Design
SaaS
Cloud Computing
Renee Martin
VP Global Customer Care
Greater Atlanta Area
VP Global Customer Care
Director, Global Support Operations
Director, Customer Support
Director, Contact Center Services
Senior Manager, Customer Support & Service
Technical Trainer, Customer Support
Georgia State University
Kennesaw State University
Recommendations: 9
Call Centers
Process Improvement
Management
Enterprise Software
Strategy
Leadership
Training
Lead Generation
m****[email protected]
Heena Sabnani
Client Services Manager
Greater Atlanta Area
Client Services Manager
Account Manager
IT Recruiter
Technical Recruiter
IT/Telecommunications Recruiter and Onsite Team Lead
Technical Recruiter (Internship)
HR Coordinator
Customer Care Analyst
University of Mumbai
University of Mumbai
Swami Vivekanand Junior College
Holy Family High School
Recommendations: 9
Sourcing
Screening
Recruiting
Temporary Placement
Technical Recruiting
SDLC
Account Management
Talent Management
h****[email protected]
Ed Going-Director, Payroll Operations
Customer Service/Leadership Role
Greater Atlanta Area
Customer Service/Leadership Role
Area Manager/Customer Service
Relationship Manager-Customer Service
General Manager
Vice President of Operations-Customer Service
Vice President of Customer Care
Recommendations: 9
Customer Service
Business Process Improvement
Incentive Programs
Organizational Changes
Customer Experience
Employee Engagement
Call Center
Workforce Management
e****[email protected]
Eileen Howell
Sales Counselor
Greater Atlanta Area
Sales Counselor
Associate Broker
Red Beacon Customer Care
Vice President, Broker
Community Manager
Sales Manager
Sales Performance Manager
Mid Atlantic Major Accounts Manager
Boston University
Tappan Zee High School
Recommendations: 9
Negotiation
Contract Negotiation
Budgeting
Real Estate
Customer Satisfaction
Budgets
Sales
Sales Management
e****[email protected]
e****[email protected]
Rachel Thorp-Tolve
Lead Project Manager
Greater Atlanta Area
Lead Project Manager
Account Executive
Sales Manager
Customer Care Coordinator
Project Manager III
Project Manager
Recommendations: 8
Contract Negotiation
Financial Analysis
Project Management
Customer Service
Customer Retention
Program Management
Training
Telecommunications
r****[email protected]
Kim Borkat
Manager, Business Wireless Tech Support
Greater Atlanta Area
Manager, Business Wireless Tech Support
Dedicated Wireless Care Supervisor
Supervisor of Wireline Customer Care
Sr. Network Technologies Manager
Implementation and Care Supervisor
Sr. Property Manager
Property Manager
Kennesaw State University
American InterContinental University
Recommendations: 8
Telecommunications
Wireless
CDMA
T1
Call Center
Vendor Management
Cellular Communications
Provisioning
k****[email protected]
Dee Thompson
Director Customer Care
Greater Atlanta Area
Director Customer Care
Manager Epic Ambulatory and Revenue Cycle
Interface Specialist
Indiana University Bloomington
Recommendations: 7
Integration
Product Development
EHR
Professional Services
HL7
Hospitals
Healthcare
Healthcare Information Technology
d****[email protected]
Rita Hendricks Mounts
Customer Care Representative
Greater Atlanta Area
Customer Care Representative
Customer Service Representative
World Missions Regional Administrative Executive
Administrative Assistant
International Nonprofit Management
Director
Trevecca Nazarene University
Recommendations: 6
r****[email protected]
Thomas (Tom) Cofino
Sales Support Representative
Greater Atlanta Area
Sales Support Representative
Customer Care Representative
National Bids Coordinator
Account Support Representative
Customer Contracts Representative
Maintenance Liaison
Customer Support Representative
Account Administrator
Rutgers, The State University of New Jersey-New Brunswick
Recommendations: 5
Lotus Notes
Outlook
Access
Microsoft Word
Logistics
Supply Chain
Customer Satisfaction
Customer Support
t****[email protected]
Christal Carrasquilla
Sr. Marketing Manager
Greater Atlanta Area
Sr. Marketing Manager
Sr. Marketing Product Manager- Rate Plan Development and Management
Sr. Strategic Pricing Manager- Marketing Pricing Operations
Customer Service Manager- Customer Operations
Customer Service Manager: Customer Care
Workforce Management Analyst
Recommendations: 5
Telecommunications
Wireless
Cross-functional Team Leadership
Marketing
Leadership
Mobile Devices
Social Media
Product Marketing
c****[email protected]
Carrie Brooks
Business Development Manager
Greater Atlanta Area
Business Development Manager
Territory Manager
Customer Care Manager
Agent Channel Manager
Senior Client Services Manager
Support Manager
Account Relations Manager
Visual Associate
Kennesaw State University
Georgia Southern University
Milton High School
Recommendations: 4
VoIP
MPLS
Telecommunications
Co-location
Unified Communications
SIP Trunking
Managed Services
Solution Selling
c****[email protected]
Juan Jacobs
Service Manager Customer Relations, Escalation Manager EAVPN
Greater Atlanta Area
Service Manager Customer Relations, Escalation Manager EAVPN
Graduate Student
Sr. Specialist-Network Support
Customer Care
Service Delivery (Order Specialist; Supervisor)
Network Manager
Testing Technician
Services Technician
Teller
Central Michigan University
Troy University
Southern Polytechnic State University
Saint Augustine’s University
Recommendations: 4
Networking
T1
Process Improvement
Analysis
Program Management
IP
TIRKS
Switches
j****[email protected]
Tashay Thrash
Customer Care Manager
Greater Atlanta Area
Customer Care Manager
Customer Care Supervisor
Associate Network Control Specialist
Regional Billing Supervisor
Business Customer Technical Support Consultant
Associate Director (Manager
Associate Director
Supervisor
Senior Account Executive
Customer Care Manager, Team Leader, Senior Account Executive, Trainer
Albany State University
Georgia State University
Georgia State University
Shorter University
Recommendations: 4
Team Leadership
Call Center
Training
Process Improvement
Customer Service
Database Administration
Business Planning
Project Coordination
t****[email protected]
Jose Cordova
Regional Vice President
Greater Atlanta Area
Regional Vice President
Director of ABS, Sales and Marketing
Director, Business Development
Manager, Customer Care
Group CBS Facilitator
Product Marketing Specialist
Applications Engineer
Sales Engineer
Market Specialist and AE
Wake Forest University - Babcock Graduate School of Management
Universidad Simon Bolivar
Recommendations: 4
Cross-functional Team Leadership
Business Process Improvement
Business Strategy
Process Improvement
Leadership
Kaizen
Management
Product Marketing
David Reeves
Assistant Photo Editor
Greater Atlanta Area
Assistant Photo Editor
Website Designer and Manager
Graphic Designer
Marketing Coordinator
Web Development Manager
Marketing Internship
Director of Marketing and National Accounts
Director of Marketing
Webmaster and Marketing Manager
Director of Marketing and Customer Care
Director of Marketing
Marketing Communications Manager
Marketing Director
Berry College
Recommendations: 3
Graphic Design
Web Design
SEO
Social Media
Photography
Marketing
Marketing Strategy
Photoshop
d****[email protected]
d****[email protected]
Kyle Cleaver
Vice President of Global Customer Care
Greater Atlanta Area
Vice President of Global Customer Care
Managing Director
National Account Executive
Major Account Executive
Sales Manager
Sales Manager
Texas A&M University
Recommendations: 3
Direct Sales
Sales Management
Advertising Sales
Sales Process
Technical Recruiting
Full-cycle Recruiting
Internet Recruiting
Staffing Analysis
k****[email protected]
k****[email protected]
Jim Osako
Systems Architect
Greater Atlanta Area
Systems Architect
Sr Technology Consultant, HMG Technical Services
Director of IT
Director of IT
Dir of IT
Sr Analyst Global Customer Care
Network and Desktop Engineer
Regional Network Manager
Systems Support
Systems Support
Food and Beverage Director
Outlets Manager
Food and Beverage Manager
Special Projects Manager
Teacher's Assistant and Fellowship
Manager
Johnson & Wales University
Eastern Connecticut State University
Stamford High School
Recommendations: 3
Public Speaking
Systems Management
Hospitality
Team Building
Hotels
Team Leadership
Revenue Analysis
Project Management
j****[email protected]
j****[email protected]
Roland Dawkins
Professional Business Manager
Greater Atlanta Area
Professional Business Manager
Insurance Agent
Network Control Specialist
Principal
Corporate Billing Manager
Senior Consultant
Area Manager
Customer Care Manager
Account Executive
Morehouse College
Druid Hills High School
Recommendations: 3
Call Center
Coaching
Sales
Account Management
Solution Selling
Telecommunications
Performance Management
Training
r****[email protected]
Dana Beers
Contractor
Greater Atlanta Area
Contractor
Office Assistant
Marketing Temp
Contract Desktop Support
Service Desk Analyst
Tier 1 Apple Advisor
Volunteer Videography Staff and DCTV
Internal Support Desk Contractor
Customer Care Tier 1
Dog Bather/Brusher
Insurance Agent/Phone Sales
Insurance Agent/Phone Sales
Freelance Graphic Designer
Candle Maker
Cashier
Intern
Freelance Graphic Designer
Digital Visuals/Presentations and Video Creator
Savannah College of Art and Design
Brookwood High School
Recommendations: 3
Editing
Troubleshooting
Video Production
Training
Social Media
Avid
Customer Service
Video
d****[email protected]
Joyce Whitted
Multi Talented Professional
Greater Atlanta Area
Multi Talented Professional
Executive Administrator
Program Director
Volunteer
Customer Care Associate
Operations Manager
Walden University
Brenau University
Recommendations: 3
Microsoft Office
Leadership
Community Outreach
Nonprofits
Training
Coaching
Program Development
Non-profits
j****[email protected]
Daniel Giangrosso
Senior Proposal Writer / Product Operations
Greater Atlanta Area
Senior Proposal Writer / Product Operations
Customer Care Team Manager (Jul 2000 - Oct 2006)
Return Items Manager / Assistant Vice President
University of Alabama at Birmingham
Recommendations: 3
Management
Vendor Management
SaaS
SDLC
Process Improvement
Product Management
Business Analysis
CRM
d****[email protected]
Carolyn Busby
Manager of Corporate Communications
Greater Atlanta Area
Manager of Corporate Communications
Independent Demonstrator
OEM (Partner) Technical Services Enablement Manager
OEM Escalation Manager
PreSales Support Engineer
Product Readiness Team Manager
Sustaining Engineer
Customer Care Manager
Remote Database Administrator
Application Support Specialist
Systems Support Engineer
Hardware and Software Support
Technical Support Specialist
Corporate Trainer
Georgia State University
Dunwoody High School
Recommendations: 3
Pre-sales
Technical Support
Microsoft SQL Server
Hardware
Operating Systems
Databases
Testing
Citrix
Sandy Petrut
Inside Sales Account Manager
Greater Atlanta Area
Inside Sales Account Manager
Customer Support Specialist
Customer Care Associate
Teacher
North Georgia College and State University
Lee University
Gainesville State College
Recommendations: 2
Teaching
Customer Service
Microsoft Office
Research
Coaching
PowerPoint
Mentoring
Word
s****[email protected]
s****[email protected]
Gary Adesso
Warehouse Manager
Greater Atlanta Area
Warehouse Manager
Inbound Manager
Business Development Operations Manager
Warehouse Manager
Customer Care Implementation Manager
Sr. Program Manager
Regional Transportation Manager
National Fleet Manager / Distribution Manager
Director of Supply Chain & Operations Planning
Mercer County Community College
Recommendations: 2
Supply Chain Optimization
Warehousing
Supply Chain Management
Transportation Management
Logistics
Warehouse Management
Logistics Management
Transportation
g****[email protected]
Randy Jackson
Vice President of Customer Service
Greater Atlanta Area
Vice President of Customer Service
General Manager
Director of Operations
Account Executive
General Manager
Senior Vice President of Operations
General Manager
Vice President of Operations
Director of Customer Care
Customer Service Manager
City College of Casselberry
Almeda University
Creighton University
Recommendations: 2
Team Building
Recruiting
Contract Negotiation
Management
Leadership
Business Planning
Strategic Planning
Leadership Development
r****[email protected]
CHARLES J. FOY
President | CEO
Greater Atlanta Area
President | CEO
Senior Director Enterprise Data Protection & Global Communications
General Manager, Application Development, Architecture, Network Support
Vice President Customer Care
Vice-President, Application Support and Product Testing
Vice-President Network Services
Vice-President Network Design, Support, and Operations
Manager Network Operations, Senior Project Manager, Business Analyst
The George Washington University - School of Business
Eckerd College
Lyon's Institute
Recommendations: 2
Technical Leadership
IP Networking
Complex Project Management
Application Development
Infrastructure
Security Management
Quality Management
Disaster Recovery
c****[email protected]
Candi Hunt
Customer Care Team Leader - Domestic
Greater Atlanta Area
Customer Care Team Leader - Domestic
Senior Customer Service Manager
Customer Support Center Team Manager
Senior Customer Logistics Manager
Manager of Customer Relations and Director of Retail Services
Customer Service Training Manager and Customer Service Representative
Covenant College
Southeast Whitfield High School
Emory University - Goizueta Business School
Recommendations: 2
Logistics
SAP R/3
Process Improvement
Supply Chain
Inventory Management
SAP
Customer Service
Outlook
c****[email protected]
Lynn Forgue
Customer Service Representative
Greater Atlanta Area
Customer Service Representative
Project Administrator/Purchasing Agent
Signature Quality Manager
Director of Customer Care
Branch Office Manager
Safety and Training Adminstrator & Coordinator
Customer Service Manager
Construction Superintendent
Production Administrator
Corporate Training Manager
Customer Care Field Area Manager (Warranty)
Construction Warranty Representative
Scheduling Manager
Finish Superintendent
Project Manager - Choice Hotels Division
Safety Training Coordinator
Adminstrative Specialist/Office Manager
Recommendations: 2
Team Building
Direct Sales
Construction
Safety
Home Warranty
Training Leadership
Training
Residential Roofing
l****[email protected]
l****[email protected]
Yamar Fall
Supervisor Customer Care
Greater Atlanta Area
Supervisor Customer Care
Baggage Floor Manager
Consultant
Agent
Consultant
Owner
Marketing Advisor
Marketing Advisor
Owner
Bilingual operator
City University of New York
Université du Québec à Montréal
Recommendations: 2
Strategic Planning
Foreign Languages
Cultural Awareness
Life Insurance
Customer Service
Market Research
Marketing Strategy
Analysis
y****[email protected]
Lana M. Hooks
Office Assistant
Greater Atlanta Area
Office Assistant
Editor
Transcriptionist
Atlanta Tutoring Examiner
Professional Tutor
Customer Care Professional
Clark Atlanta University
Martin University
Recommendations: 2
Public Speaking
Editing
Fundraising
Copy Editing
Event Planning
Books
Social Networking
Creative Writing
Valerie Zoretic
Freelance writer. Editorial service.
Greater Atlanta Area
Freelance writer. Editorial service.
Fundraising Coordinator
Fundraising Coordinator
Sales Manager
Outbound Team Manager
Customer Care Associate/Team Leader
Saddleback College
Graduate, Warren Central High School
Recommendations: 2
Creative Writing
Blogging
Public Speaking
Fundraising
Editing
Online Advertising
Marketing Strategy
Event Management
v****[email protected]
Annette Reynolds
Meetings & Events Specialist
Greater Atlanta Area
Meetings & Events Specialist
Manager, Holiday Clubs International
Reservation Supervisor
Customer Care Consultant
LeMoyne-Owen College
Recommendations: 1
Hospitality
Hospitality Industry
Yield Management
Hotels
Customer Satisfaction
Restaurants
Meeting Planning
Hospitality Management
a****[email protected]
Adjei, Latanza
Asst To Executive Vice President - Customer Service Org
Greater Atlanta Area
Asst To Executive Vice President - Customer Service Org
Sales Vice President
Director Customer Care
Sales Manager
Rate Analyst
Call Center Supv
Sales Account Executive
Georgia Institute of Technology
Mays High School
Recommendations: 1
Account Management
Analysis
Budgets
CRM
Call Centers
Contract Management
Cross-functional Team Leadership
Customer Satisfaction
l****[email protected]
Jessica Owen
Director, Sales Strategy
Greater Atlanta Area
Director, Sales Strategy
Manager, Sales Strategy and Support
Director, Field Marketing Strategy
Manager, Business Intelligence
Business Intelligence Specialist
Manager, Sales Intelligence
Customer Care Representative
Business Development Specialist – Dealer Sales/Dealer Exchange
Office Manager and National Sales Assistant
Vehicle Title Coordinator/Insurance Specialist/Credit and Collections Clerk
Kennesaw State University - Michael J. Coles College of Business
Southern Polytechnic State University
Recommendations: 1
Automotive
Process Improvement
Automobile
Account Management
Customer Satisfaction
Customer Retention
Sales Management
Forecasting
j****[email protected]
j****[email protected]
Scott Wise
VP Sales Operations
Greater Atlanta Area
VP Sales Operations
VP Customer Care
VP Customer Care
Senior Director - Customer Support
Senior Manager - Customer Support
University of Phoenix
Webster University
Recommendations: 1
Avaya
Call Center
Customer Service
IVR
Operations Management
Outsourcing
Telecommunications
Workforce Management
s****[email protected]
s****[email protected]
Cheryl Scheck
Director, Customer Solutions - Customer Care
Greater Atlanta Area
Director, Customer Solutions - Customer Care
Director, Product Development
Director, Ancillary Revenue - Marketing and Digital Commerce
General Manager, Seat Revenue Strategy
General Manager, eCommerce Operations and Partnerships
University of Kentucky
Grant County HS
Recommendations: 1
Strategy
Business Strategy
CRM
E-commerce
Program Management
Airlines
Management
Project Management
c****[email protected]
Renita Blackiston
Instructional Designer
Greater Atlanta Area
Instructional Designer
Corporate Sales Training Manager
Call Center Supervisor
Sales Performance & Development Manager
Sales & Customer Service Training Specialist
Customer Care & Operations Training Manager / Director
National Account Consultant
National Account Manager
Event Manager
Project Engineer
San Diego State University-California State University
Iowa State University
Recommendations: 1
Certified DDI...
Instructional Design
Quality Assurance
Career Counseling
Entrepreneurship
Selling Skills
Coaching
Program Development
r****[email protected]
Carstoiu Oana
Product Advisor
Greater Atlanta Area
Product Advisor
Project Manager
Project Manager (non-technical)
Technical Coordinator - Regional Center (regional and short term experts coordinator)
Primavera Consultant and Primavera Marketing Manager
Marketing and PR manager
Account Payable Accountant
General Manager's Assistant
Customer Care Assistant
Marketing Manager
National School of Political and Administrative Sciences "David Ogilvy" - Bucharest, Romania
ARTIFEX UNIVERSITY
Recommendations: 1
Teamwork
Supportive
Project Coordination
Open Minded
Innovative Problem Solver
Dynamic
Team Motivator
Professional Services Marketing
Candice Fenn
Customer Care Specialist/Data Integrity Specialist
Greater Atlanta Area
Customer Care Specialist/Data Integrity Specialist
Customer Service
Manager
Retail Supervisor of Events
Customer Service Representative
Senior Receptionist and Administrative Support Assistant
Ohio Business College
Recommendations: 1
Administrative Assistants
Accounts Payable
Microsoft Excel
Customer Service
Microsoft Office
Troubleshooting
System Administration
Management
c****[email protected]
Yvonne Thornton
Lending Coordinator
Greater Atlanta Area
Lending Coordinator
Head Teller
Customer Care Specialist II
Loan Operations
Loan Processor Supervisor
Western Governors University
American Institution of Banking
PCC/University of Kentucky
Recommendations: 1
Notary Public
Loans
Banking
Customer Service
Management
Mortgage Lending
Consumer Lending
Mortgage Servicing
y****[email protected]
Vic Barnes
General Manager
Greater Atlanta Area
General Manager
Customer Care and Sales Specialist/Graphic Designer
Customer Care and Sales Team Leader/Graphic Designer
Senior Graphic Designer
Account Manager/Senior Customer Service Team Leader
Emerging 200 Certificate sponsored by The Small Business Administration
New Horizon School of Computer Learning
Recommendations: 1
Entertainment
Digital Media
Start-ups
Social Media
Television
Business Strategy
Social Media Marketing
Strategic Partnerships
v****[email protected]
v****[email protected]
Spencer Bernstein
Member Development Associate
Greater Atlanta Area
Member Development Associate
Customer Care Representative
The University of Georgia
Georgia Southern University
Recommendations: 1
Pharmaceutical Sales
Call Centers
Quality Assurance
Pharmaceutical Industry
FDA
Sales Operations
Oracle E-Business Suite
Conflict Resolution
John Dwyer
President - AT&T Prepaid Porfolio (Cricket and AT&T Prepaid)
Greater Atlanta Area
President - AT&T Prepaid Porfolio (Cricket and AT&T Prepaid)
VP Consumer Customer Care
Senior VP - Sales Effectiveness
VP Customer Service - Business Markets
VP Sales Operations
Senior VP - Retail Operations
Senior VP - Customer Experience
Vice President General Manager - Pacific Northwest
President
Senior VP - Merger Integration
Recommendations: 0
Product Management
Telecommunications
Wireless
Cross-functional Team Leadership
Customer Experience
Mobile Devices
Strategic Partnerships
Product Marketing
j****[email protected]
Chantal Herry
Distributor Specialist
Greater Atlanta Area
Distributor Specialist
Customer Care Solutions Analyst for French Canadian Accounts
Project Manager- Leadership Development Program Associate
Leadership Development Program Associate
Student Assistant
Human Resources Intern
Hospitality Management Intern
Florida State University
Coral Reef Senior High School
Recommendations: 0
c****[email protected]
Gauna Jacob
Customer Care manager
Greater Atlanta Area
Customer Care manager
Team Lead
Recommendations: 0
Linux
TCP/IP
Software Development
Software Engineering
Microsoft SQL Server
SQL
VoIP
Agile Methodologies
j****[email protected]
j****[email protected]
Keith Dunlap
Business Development
Greater Atlanta Area
Business Development
Mid-Market AE
Regional AE
SMB AE
Manager, Customer Care
Business Consultant
Central Michigan University
Recommendations: 0
k****[email protected]
Myeshia Tuff, MBA
Channel Account Manager
Greater Atlanta Area
Channel Account Manager
Assistant Marketing Manager (Intern)
Customer Care Specialist
Service Manager
Intern
Clark Atlanta University
Huston-Tillotson University
Recommendations: 0
Customer Service
Microsoft Excel
Leadership
Fundraising
Marketing
Sales
Microsoft Office
Sales Management
m****[email protected]
Shabbar Ijtehadi
Senior Manager / Vice President - Customer Care
Greater Atlanta Area
Senior Manager / Vice President - Customer Care
Senior Account Executive — Brokerage Services
Manager
Group Manager / Vice President - Customer Care
Manager / Assistant Vice President — Customer Care
Senior Manager / Vice President - Corporate Services Group
Vice President - Client Services
Emory University - Goizueta Business School
Rutgers, The State University of New Jersey-New Brunswick
Recommendations: 0
Series 7
Series 24
Strategy
Series 63
Mutual Funds
Leadership
CRM
Performance Management
s****[email protected]
Jessica Mears
Sales Support Manager
Greater Atlanta Area
Sales Support Manager
Key Account Manager
Sales Support Team Leader
SharkBite Support
Key Accounts Agent
Customer Care 2IC
St John Fisher College
Recommendations: 0
SAP
Customer Service
Inventory Management
Outlook
Retail
Team Building
Process Improvement
Sales
j****[email protected]
j****[email protected]
Adrian Robinson
CCU Team Lead, 3rd Shift
Greater Atlanta Area
CCU Team Lead, 3rd Shift
CCU Representative, 3rd Shift
Network Engineer
QA Software Analyst/Engineer
Software Test Engineer
Quality Assurance Engineer
Customer Care Unit Manager
CCU Supervisor, 3rd Shift
NOC Engineer
NOC Engineer
Apprentice Network Engineer
Associate Network Engineer
High Speed Installation Support Supervisor
Tech Support Specialist
Engineer III - QA
University of Georgia - Terry College of Business
Southern Polytechnic State University
The University of Georgia
Recommendations: 0
Selenium
WebDriver
Test Automation
Software Quality Assurance
Agile Methodologies
Java
DOM
Fitnesse
a****[email protected]
Louis Delouiser, PMP, CSM
Managing Director, Technology
Greater Atlanta Area
Managing Director, Technology
Principal Consultant
Director, Technology Services and Customer Care
Director, Salesforce.com and Privia Solutions
Global Financial Systems Management (ERP)
Financial Systems Management
Director of Systems Development and Support
Senior Data Consultant
Partner
Consultant
Director of Information Technology
Director of IT
Sr. Networking/Relational Database Engineer
Project Leader, Sr. Networking/Relational Database Engineer / DBA
Administration
Hamilton Business College
Marycrest College
University of Iowa
Western Illinois University
Recommendations: 0
PMP
Certified Scrum Master CSM
SQL database design
Deltek Costpoint
Web Services Integration
SharePoint 2010
Cognos
DBA
l*****@konvrgence.com
l****[email protected]
Althea McNichol
IT Consultant - Business Intelligence (BI) - Analyst II with Cox Communications
Greater Atlanta Area
IT Consultant - Business Intelligence (BI) - Analyst II with Cox Communications
Business Analyst
Escalation Management Support - Manager
Customer Care - Billing Research Specialist
Mobile Customer Care Specialist
Customer Care Specialist
Kennesaw State University
Old Dominion University
Weaver
Recommendations: 0
Cloud Computing
Solution Selling
Telecommunications
VoIP
Account Management
Salesforce.com
Sales Process
Direct Sales
a****[email protected]
Alan Wang
Market Intelligence Analyst
Greater Atlanta Area
Market Intelligence Analyst
Research Analyst
Customer Care Specialist (part-time)
Server (part-time)
Georgia State University
Recommendations: 0
Microsoft Suite (Word, Excel, PowerPoint, Outlook, Access)
Microsoft Office
Microsoft Word
Microsoft Excel
PowerPoint
Customer Service
Leadership
Public Speaking
y****[email protected]
Kelli Southern
Account Executive
Greater Atlanta Area
Account Executive
Training Manager, Customer Care
Inside Sales Supervisor - South Region
Director, Training, Quality, and Events
Sr Director Customer Operations Support
Executive Director, Learning Strategy
Initiatives Manager
Sr Manager Training and Quality
District Sales Manager
University of Georgia - Terry College of Business
Recommendations: 0
Customer Satisfaction
Needs Analysis
Customer Retention
Selling Skills
Project Management
Event Planning
Quality Assurance
Internal Communications
k****[email protected]
Casey McDermott
Vice President, Global Reservations & Customer Care
Greater Atlanta Area
Vice President, Global Reservations & Customer Care
Vice President, Distribution Marketing Operations
Vice President, Customer Satisfaction Assurance
Trevecca Nazarene University
Recommendations: 0
j****[email protected]
Neffri Brown
Cash Application Specialist
Greater Atlanta Area
Cash Application Specialist
Cash Application Specialist
Cash Application and Research Specialist
Cash Application Rep.
Customer Care Agent
Data Entry Clerk
Office Assistant
Customer Care Agent
Georgia State University
Booker T Washington High
Recommendations: 0
Sales Management
Account Management
Six Sigma
New Business Development
Cross-functional Team...
Process Improvement
Supply Chain Management
Sales Operations
n****[email protected]
Adolfo Aguirre CC, CL
Diversity & Inclusion Specialist
Greater Atlanta Area
Diversity & Inclusion Specialist
Customer Care Supervisor
HR Service Center Supervisor
Accounting Clerk / Night Auditor / Front Office Associate
HR Services Architecture - Production Support Analyst
Member Board Of Directors
Accounting Representative /Accounts Receivables Clerk
Advisory Board Vice Chair
Diversity & Inclusion Manager
Customer Support Team Manager
Customer Support Advisor
HR Service Center Inquiry Supervisor
North Metro Technical College
Recommendations: 0
Recruiting
Call Center
Accounts Payable
Performance Management
Accounts Receivable
Human Resources
Team Building
Customer Satisfaction
a****[email protected]
Sean Tygrett
Senior Director, Self-Install Experience
Greater Atlanta Area
Senior Director, Self-Install Experience
Director, Customer Experience
Director - Customer Care
High Speed Internet Product Manager
IT Project Manager
Director, Systems Integration
Babson College
Recommendations: 0
Telecommunications
Call Centers
Cross-functional Team Leadership
Wireless
Leadership
Customer Retention
Product Management
Continuous Improvement
s****[email protected]
s****[email protected]
Eric CPP
Program Manager
Greater Atlanta Area
Program Manager
Team Lead
Senior Account Manager
Account Manager 2
Account Manager
Customer Care Manager
Furman University
Recommendations: 0
Windows 7
Program Management
Account Management
Sales
Marketing
Business Development
Manage Client...
Customer Service
e****[email protected]
Shannon Alford
Manager- Global Customer Administration
Greater Atlanta Area
Manager- Global Customer Administration
Customer Care Leadership
Account Manager
Southern University A&M College
Southern University and Agricultural and Mechanical College at Baton Rouge
Recommendations: 0
Customer Service
Customer Experience
Customer Satisfaction
Vendor Management
Team Leadership
Cross-functional Team Leadership
Team Building
Workforce Management
a****[email protected]
Patrick Hochstein
Vice President Sales & Customer Care
Greater Atlanta Area
Vice President Sales & Customer Care
Wayne State College
Recommendations: 0
GDS
Business Travel
Account Management
Travel Management
Travel Technology
Business Development
Strategic Partnerships
Online Travel
p****[email protected]
Jeff Johnstone
SVP Service Delivery North America
Greater Atlanta Area
SVP Service Delivery North America
Vice President Customer Care
VP Network Operations
Vice President Operations
Vice President Service Delivery
Regional Director of Operations
United States Naval Academy
Recommendations: 0
Cross-functional Team Leadership
Leadership
Managed Services
Program Management
Service Delivery
Team Building
Team Leadership
Telecommunications
j****[email protected]
Deidre Jackson
Customer Service Manager
Greater Atlanta Area
Customer Service Manager
Customer Care Manager
WIKA Instrument, LP
Shorter University
Recommendations: 0
Process Improvement
Cross-functional Team Leadership
Continuous Improvement
Project Management
Operations Management
Team Building
Account Management
Customer Service
d****[email protected]
Boyd McCarter
Account Executive
Greater Atlanta Area
Account Executive
Sales and Marketing Intern
Vice President of Operations
Director of Customer Care
Director of Import/Export Operations
Customer Service Representative
Financial Analyst
Treasury Analyst
Financial Analyst
Corporal / NCO
Georgia State University
Virginia Polytechnic Institute and State University - Pamplin College of Business
Recommendations: 0
Management
Finance
Contract Negotiation
Insurance
Business Process...
Microsoft Office
Operations Management
Analysis
m****[email protected]
Debbie Connelly Caldwell
Recruiter
Greater Atlanta Area
Recruiter
Project Support Assistant
EPIC Super User
Web Manager / Developer
Web Manager / Developer
Senior Business Analyst
Manager, International Customer Care
Operations Manager
Traffic Oracle Liaison
Traffic Coordinator
Logistics Coordinator
Auburn University
DeVry University
Roswell High School
Geneva High School
Recommendations: 0
Strategic Planning
Team Leadership
Project Management
Customer Service
Six Sigma
Process Improvement
Leadership
ERP
d****[email protected]
Vanessa Hattaway
Account Coordinator
Greater Atlanta Area
Account Coordinator
Personal Trainer
Sales
Assistant Marketing Director
Customer Care Representative and Sales Associate
University of West Georgia
Chattahoochee Technical College
Recommendations: 0
Microsoft Office
Microsoft Excel
Microsoft Word
PowerPoint
Customer Service
Research
Teamwork
Photoshop
V****[email protected]
Jordan Cochran
Administrative Assistant
Greater Atlanta Area
Administrative Assistant
Customer Care
Georgia Southern University
Recommendations: 0
Technical Support
Marketing
Time Management
Risk Management
Management
Account Management
Team Building
Social Networking
j****[email protected]
Ashley White
Application Support Analyst
Greater Atlanta Area
Application Support Analyst
Product Support Specialist
Technical Support Specialist
Operations Specialist
Customer Care Lead
Escalated Call Center Representative
Communications Specialist
Ashford University
Chattahoochee Technical College
Free Code Camp
Recommendations: 0
Troubleshooting
Technical Support
JavaScript
XML
Project Management
Training
HTML
CSS
a****[email protected]
Cornelius Coachman
Customer Care Consultant
Greater Atlanta Area
Customer Care Consultant
Game Engineer
Student
Customer Service Consultant
Software Developer - Mobile
iOS Subject Management Expert
Recommendations: 0
Objective-C
ActionScript
C++
Unreal Engine 3
Unity3D
Visual Basic
Video Games
iOS
c****[email protected]
Kandi Givner
Staffing/Deployment Coordinator
Greater Atlanta Area
Staffing/Deployment Coordinator
Program Analyst - Ebola Vaccine Task
Ebola Logistic Coordinator
International Travel Assesor
Customer Care Financial Research Analyst
Platinum and Centurion Travel Counselor
Fraud Analyst
Capella University
Virgina College
High Point University
Recommendations: 0
Financial Modeling
Financial Analysis
Analytics
Credit Cards
Portfolio Management
Data Analysis
Risk Management
SAS
k****[email protected]
John Bowden
COO North America
Greater Atlanta Area
COO North America
SVP Customer Support
Consultant
SVP Customer Care
COO
Golden Gate University
The Ohio State University Fisher College of Business
Recommendations: 0
Joycelyn Debose
Application Support Analyst
Greater Atlanta Area
Application Support Analyst
Billing Systems Analyst
Service Coordinator
Customer Care Representative, Contract Analyst, SME
Bethune Cookman College
Bethune-Cookman University
Recommendations: 0
Call Quality Review
Process Development and...
Employee Training &...
KPI Development/Analysis
SAP Implementation
SAP
Cross-functional Team...
ERP
j****[email protected]
Daniel Holliday
College Student
Greater Atlanta Area
College Student
Payroll Specialist ( Contractor)
Customer Care Specialist
Open Enrollment Specialist ( Contractor )
Support Service Specialist
Systems Administrator
Client Acceptance Analyst
Help Desk & Tech Support
Human Resources Manager/ Safety Manager/ Recruiter
Systems Analyst
Human Resources Manager & Recruiter
Kennesaw State University
American Intercontinental University
Atlanta Area Tech
Recommendations: 0
Customer Service
Administration
Inventory Management
Employee Relations
Deferred Compensation
Analytical Skills
SharePoint
Software Documentation
h****[email protected]
Shahla Patcas
Order Processing Associate
Greater Atlanta Area
Order Processing Associate
Customer Care Associate II
Georgia State University
Recommendations: 0
Customer Service
Windows
Microsoft Office
Management
Outlook
Technical Support
Troubleshooting
Teamwork
s****[email protected]
Luz Matta
Program Manager - Business Continuity
Greater Atlanta Area
Program Manager - Business Continuity
Specialist - Fuel Efficiency & OCC Planning
Senior Analyst - Cargo Revenue Management
Teller
Corporate Customer Care
Airport Customer Service
Disaster Recovery Institute
Embry-Riddle Aeronautical University
Georgia State University
Eagle's Landing High School
Recommendations: 0
Airports
Airlines
Aviation
Flights
Aeronautics
Aircraft Maintenance
Customer Service
Air Traffic Control
l****[email protected]
Chris McCaleb
Vice President - Customer Care, North America
Greater Atlanta Area
Vice President - Customer Care, North America
Director - North America Customer Care
Director - Customer Operations East Coast
Senior Manager - Customer Operations
Chief Services Officer
Director, Customer Support and Business Operations
Director - Customer Support
Senior Manager, Customer Support - Southeast Region
Regional Support Manager
Senior Business Development Specialist
Auburn University
Recommendations: 0
Program Management
Forecasting
Customer Satisfaction
Account Management
Customer Retention
Strategic Planning
Customer Experience
Service Delivery
c****[email protected]
Kim Andretta
Customer Care Agent Expert
Greater Atlanta Area
Customer Care Agent Expert
Customer Care Resolution Specialist
Paint Department Supervisor
Front End Supervisor
Computer room/Bookkeeping Supervisor
Receiving administrator
Suburban Technical School
North Babylon High School
Recommendations: 0
k****[email protected]
Craig Deoreo
Senior Manager Sales Execution Capability - Execution Standards
Greater Atlanta Area
Senior Manager Sales Execution Capability - Execution Standards
Operations Client Manager Customer Care
Data Architect
System Support Specialist III
Operations Supervisor
Team Manager
Dekalb Community College
Recommendations: 0
SAP
Business Objects
Data Analysis
SAP BW
SAP R/3
Access
Process Improvement
Business Intelligence
c****[email protected]
c****[email protected]
Kevin Bursk
Director, Service and Support (South)
Greater Atlanta Area
Director, Service and Support (South)
Executive Director McKesson Technology Solutions
Director of Customer Care
Regional Director Horizon Meds Manager
Pharmacy Implementation Team Leader
Pharmacy Technician
Recommendations: 0
k****[email protected]
k****[email protected]
Matthew Hamby
Customer Care Director
Greater Atlanta Area
Customer Care Director
Service Manager Nalley Audi
Assistant Service Manager/Service Consultant Jaguar
Technician/Team Leader Jaguar
Technician Lexus
Wheeler High School
Recommendations: 0
Customer Satisfaction
Management
Customer Retention
Leadership
Training
Retail
Automotive Aftermarket
Customer Service
w****[email protected]
Michael Cyr
Vice President of Global Field Services
Greater Atlanta Area
Vice President of Global Field Services
Vice President, Aspect Customer Care
National Customer Service Executive
Director of Primary Customer Care
Senior Director of Field Services - Domestic
Vice President Cloud Operations
Vice President, Services and Support
Vice President of Field Services – Worldwide
General Manager, Connecticut
Trinity College
Recommendations: 0
Call Center
Contact Centers
Professional Services
Enterprise Software
Workforce Management
Unified Communications
Telecommunications
CTI
m****[email protected]
