Toka Lu

Q: What is Toka Lu email address?

Email Toka Lu at oliverlu0606@gmail.com and toka.lu@concentrix.com. This email is the most updated Toka Lu's email found in 2026.

Q: How to contact Toka Lu?

To contact Toka Lu send an email to oliverlu0606@gmail.com or toka.lu@concentrix.com. (updated on March 14, 2026)

Customer Service Team Lead at Concentrix | Ho Chi Minh City, Vietnam

Profile last verified June 2026

Insurance Verified Profile Ho Chi Minh City, Vietnam Binh Duong University

Toka Lu’s Email & Phone Number

Verified

Work Email

***@concentrix.com

Last verified May 2026

Personal Email

***@gmail.com

Personal • High Confidence

Phone Number

(**) *** *** 245

Vietnam • Phone

Free account · No credit card · 5 profiles/month

Toka Lu Work Experience

Customer Service Team Lead at Concentrix in April 2024 - Present

Senior Client Services Representative at Sun Life in September 2020 - April 2024

Assistant Front Office Manager at Phu Cuong Hotel in June 2019 - May 2020

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Account Manager at Quoc Viet Seafood in August 2018 - May 2019

Guest Service Agent at Muong Thanh Luxury Ca Mau Hotel in August 2017 - August 2018

Toka Lu Education

Binh Duong University, Bachelor's degree, July 2026

Toka Lu Skills

Feedback Management Service Quality Customer Service Operations Complaint Management Service Operations Team Performance Stress Tolerance Customer Engagement Key Performance Indicators Customer Loyalty Supervisory Skills Stakeholder Management Customer Satisfaction (CSAT) Presentations Business Analysis Voice of the Customer Operations Project Planning Customer Relations Persuasion Customer Journeys Microsoft Office Business Administration Foreign Languages Reservations Service Standards Multitasking Guest Satisfaction Guest Service Lead Generation Customer Success Customer Relationship Management (CRM) Client Relations Oral Communication Contact Centers Customer Service Management Product Strategies Product Management Initiative Peer Mentoring Writing Cross-functional Team Leadership Customer Retention Resolving Issues Build Strong Relationships Research Skills Growth Strategies Data Analysis Journey Management Team Leadership Teamwork Performance Metrics Organization Skills English Quality Assurance Customer Support Customer Experience Time Management Project Management Analytical Skills Performance Management Performance Reviews Training Employee Training Emotional Intelligence Team Motivation Leadership Fashion Styling Coaching Customer Satisfaction Team Management Problem Solving People Development Customer Service Operations Management Negotiation Account Management Communication Front Office Hospitality Management

About Toka Lu’s Current Company

Concentrix

We’re Concentrix. A global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.

Discover more about Concentrix

Toka Lu’s Colleagues