Sule Balci, Customer Success Manager at Alterna CX

Sule Balci

Customer Success Manager at Alterna CX | Italy

Profile last verified October 2026
Marketing & Advertising Verified Profile Italy Boğaziçi University
Verified

Personal Email

***@gmail.com

Personal • High Confidence

Phone Number

(**) *** *** 295

Italy • Phone

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Sule Balci Socials
Sule Balci Work Experience

Customer Success Manager at Alterna CX in June 2024 - Present

Customer Onboarding Manager at Insider. in April 2024 - May 2024

Partner Success Trainer at Insider. in November 2021 - April 2024

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Global Operational Account Manager at Insider in June 2021 - October 2021

Assistant Operational Account Manager at Insider. in May 2020 - March 2021

Talent Acquisition Specialist at Insider. in August 2018 - May 2020

Intern at Okyanus Grup in January 2015 - August 2015

Sule Balci Education

Boğaziçi University, Bachelor of Arts - BA, November 2026

Keio University, Master's degree, November 2026

Keio University, Research Student, November 2026

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Tokyo University of Foreign Studies, November 2026

Izmir University of Economics, November 2026

Sule Balci Skills
Technical Specs Machine Learning Salesforce.com Customer Satisfaction Training Oral Communication Project Control Scrum Project Plans Project Teams Stakeholder Management Kanban Analytical Skills Attention to Detail Müşteri Hizmet Yönetimi Müşteri Desteği Müşteri Deneyimi Online Marketing Optimization Strategies Project Management Product Service Campaigns Start-up Environment Digital Marketing Account Management IT Social Media Foreign Languages Multilingual Interpreting Pipelines Business Hiring WordPress SaaS Microsoft Word Microsoft PowerPoint Microsoft Excel HTML Google Analytics Intercultural Communication Presentation Skills Communication Teamwork Presentations Interviewing Sourcing Problem Solving Japanese Boolean Searching Bookings Deadline Oriented Diversity Cascading Style Sheets (CSS) Marketing Zaman Yönetimi Yeni İşe Alınanlar İçin Oryantasyon Microsoft Office Çello Archery
About Sule Balci’s Current Company
Alterna CX

Alterna CX is a leading experience management software company, among the top 3% of vendors globally recognized by Gartner. Alterna CX's AI-based solution streamlines and organizes all the CX “signals” generated by customers via surveys, text, complaints, social and digital conversations, and other interactions. Its machine learning tech then flags problems and opportunities to pay attention to, improving response times, reducing manual work, and showing what factors contribute most to CX quality and customer loyalty.

Discover more about Alterna CX
Sule Balci’s Colleagues
Gurol Kurt

Gurol Kurt

Istanbul, Istanbul, Türkiye

Co-Founder and CEO at Alterna CX

Alterna CX: The simple way to manage customer experience

Alterna CX solution helps companies manage customer experience and get better results. With deployments at renowned companies, Alterna CX is a leading customer experience solution with the following modules:
• Core:...

Poyraz Ozkan

Poyraz Ozkan

New York, New York, United States

Driving Customer-Centric Growth | Elevate Customer Experience to C-Level Agenda | oCX | Alterna CX | Co-Founder

Alterna is a customer experience management company. With our software Alterna CX, we help our clients make customer experience a differentiating competitive strength with direct impact on business results

Doug H

Doug H

Greater Tampa Bay Area

Advisor | Customer & Decision Infrastructure for Multi-Location Brands | Turning Experience Signals into Action

Advisor at Alterna CX
(Feb 2023 – Present)

Batuhan Celikkol

Batuhan Celikkol

Istanbul, Türkiye

Simplifying customer experience management for enterprises | Alterna CX - AI-based CX solution | Advisor

CX Solutions Advisor at Alterna CX
(Feb 2021 – Present)

Burcu Alptekin

Burcu Alptekin

Türkiye

Head of Human Resources at Alterna CX

Head Of Human Resources at Alterna CX
(Feb 2021 – Present)

Gozde Kanal

Gozde Kanal

Istanbul, Türkiye

Account Manager | Customer Experience, VOC, CX, B2B SaaS, CEX, BEX, SFE

Account Manager at Alterna CX
(Aug 2024 – Present)

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Frequently asked questions about Sule Balci

What is Sule Balci email address?

Email Sule Balci at [email protected] and [email protected]. This email is the most updated Sule Balci's email found in 2026.

How to contact Sule Balci?

To contact Sule Balci send an email to [email protected] or [email protected]. (updated on November 20, 2025)

What company does Sule Balci work for?

Sule Balci works for Alterna CX.

What is Sule Balci's role at Alterna CX?

Sule Balci is Customer Success Manager

What industry does Sule Balci work in?

Sule Balci works in the Marketing & Advertising industry.

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