Steven Capiot, Head of Digital Strategy & CX Non-Life at AG Insurance

Steven Capiot

Head of Digital Strategy & CX Non-Life at AG Insurance | Hoeselt, Flemish Region, Belgium

Profile last verified June 2026
Financial Services Verified Profile Hoeselt, Flemish Region, Belgium Hasselt University
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Steven Capiot serves as the Head of Digital Strategy & CX Non-Life at AG Insurance, directing digital transformation and customer experience initiatives across the Belgian financial services sector. A Hasselt University graduate, he oversees strategic operations within a domestic insurer that achieved the number one market position with a 21.7 percent share by the end of 2022. His responsibilities center on modernizing digital client journeys while supporting the organization’s long-term relationship building and sustainable growth objectives.

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Steven Capiot Socials
Steven Capiot Work Experience

Head of Digital Strategy & CX Non-Life at AG Insurance in April 2023 - Present

Head of Business Solutions UW Non-Life - Internal Clients at AG Insurance in July 2017 - April 2023

Project Manager at AG Insurance in November 2013 - June 2017

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Consultant at Accenture in November 2007 - October 2013

Test Manager at AG Insurance in January 2010 - December 2011

Functional Analyst at AG Insurance in June 2008 - December 2009

Tester at AG Insurance in November 2007 - May 2008

Steven Capiot Education

Hasselt University, Master, July 2026

H. Graf Instituut Bilzen, Graduated, July 2026

St-Lambertuscollege, July 1997 to July 2026

Steven Capiot Skills
Coaching People Development Project Estimation Project Management Project Coordination Consulting Dutch French English MS Project Estimating Microsoft Excel PowerPoint Microsoft Word Underwriting Property & Casualty Insurance Multi-channel Retail B2B Presentations Social Media Functional Testing Functional Requirements Functional Architecture Business Case Applied Economics Methodology Test Management Reporting & Analysis Solutions Design Employee Training Business Process Improvement Change Management Business Analysis Functional Analysis Management Consulting Requirements Analysis PMO MS Dynamics CRM
About Steven Capiot’s Current Company
AG Insurance

Life’s an adventure. For AG, this adventure, in the heart of Brussels, has already lasted 200 years. In 2024, AG starts a new chapter in its history, with one single ambition: to continue to stay ahead by investing - in long-term relationships with our more than 3 million clients and more than 5,000 distribution partners, making us the number one insurer in Belgium (21.7% market share at the end of 2022); - in Belgian society, sustainability and the local economy, as the country's largest private investor; - in our 4,400 employees, for whom AG is a "great place to grow for all", where everyone can become the best version of themselves, with a unique and pleasant #WeAreAG culture. Will you join them in 2024? Take a look at www.ag.be/jobs. See our house rules on: hhttps://ag.be/particulieren/nl/legal/houserules/houserules-linkedin

Discover more about AG Insurance
Steven Capiot’s Colleagues
Febe Terryn

Febe Terryn

Kortrijk, Flemish Region, Belgium

Accountmanager Non-Life at AG Insurance
(August 2022 – Present)

Laurence Gijs

Laurence Gijs

Brussels Metropolitan Area

Spokesperson / Press, Reputation & External Communication Manager / Corporate Content Manager / Blogger

Spokesperson / Press, Reputation & External communication manager at AG Insurance
(March 2017 – Present)

Sophie Garaglia

Sophie Garaglia

Brussels, Brussels Region, Belgium

Sustainability Manager - AG Insurance

Graphic Design and Web Content Manager at NoviTech - Webdesign
(September 2018 – Present)

Emad Sous

Emad Sous

Zottegem, Flemish Region, Belgium

Cloud Software Architect | Empowering Teams for Excellence and Achieving Success

Founder at Aspects
(April 2024 – Present)

Koen Verdoodt

Koen Verdoodt

Brussels Metropolitan Area

Director Risk & Control Non Life, Reinsurance AG

Director Risk & Control Non Life, Reinsurance AG at AG Insurance
(February 2025 – Present)

Valerie Tillieux

Valerie Tillieux

Brussels Metropolitan Area

Manager Medical Care Retail

Manager Medical Care Retail at AG Insurance
(February 2025 – Present)

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Frequently asked questions about Steven Capiot

What is Steven Capiot email address?

Email Steven Capiot at [email protected] and [email protected]. This email is the most updated Steven Capiot's email found in 2026.

What is Steven Capiot phone number?

Steven Capiot phone number is +3222216663 and +32499865763.

How to contact Steven Capiot?

To contact Steven Capiot send an email to [email protected] or [email protected]. If you want to call Steven Capiot try calling on +3222216663 and +32499865763. (updated on November 07, 2025)

What company does Steven Capiot work for?

Steven Capiot works for AG Insurance.

What is Steven Capiot's role at AG Insurance?

Steven Capiot is Head of Digital Strategy & CX Non-Life

What industry does Steven Capiot work in?

Steven Capiot works in the Financial Services industry.

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