Sofien Sassi
Director B2B customer experience and digital transformation at Proximus | Brussels Metropolitan Area, Belgium
Sofien Sassi’s Email & Phone Number
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Sofien Sassi serves as the Director of B2B customer experience and digital transformation at Proximus, a leading telecommunications and IT services provider headquartered in Brussels. Educated at Ghent University, he specializes in designing enterprise-grade digital solutions and optimizing customer journeys across the Benelux market. His leadership aligns with the company’s broader initiative to deliver future-proof connectivity through its Proximus NXT brand while fostering an innovative workplace culture.
BEST APPROACH TO REACH Sofien Sassi
Reach out via LinkedIn or direct work email by highlighting how your B2B offerings or partnership opportunities directly support his current mandate to modernize enterprise digital experiences under the Proximus NXT portfolio.
Director B2B customer experience and digital transformation at Proximus in June 2022 - Present
Head of enterprise digital at Proximus in September 2020 - June 2022
Executive Advisor to the Chief Enterprise Market Officer at Proximus in March 2019 - September 2020
Team Lead Enterprise Servicing at Proximus in May 2018 - March 2019
Team lead Enterprise Mobility & Workplace Solutions at Proximus in December 2014 - May 2018
Product Manager B2B self-service webtools at Proximus in December 2013 - December 2014
Pricing Specialist ICT solutions at Proximus in September 2012 - December 2013
Management Trainee at Proximus in September 2011 - March 2013
Ghent University, Master of Science, July 2026
Proximus Group is a provider of future-proof connectivity, IT and digital services, headquartered in Brussels. The Group is actively engaged in building a connected world that people trust, so society blooms. The Domestic segment is focused on providing state-of-the art telecommunications and IT services in the Benelux. In Belgium, core products and services are offered under the Proximus, Mobile Vikings and Scarlet brands for the residential market and Proximus NXT for the Enterprise market. The Group is also active in the Netherlands and in Luxembourg (Tango and Proximus NXT). Proximus Global overarches the international activities of the Group, gathering the strengths of BICS, Telesign and Route Mobile. Encompassing the entire value chain from P2P Voice & Messaging and Mobility services to CPaaS and Digital Identity, Proximus Global is in a unique position to become a global digital communications leader. The Group has the ambition to build the #1 gigabit network for Belgium and plays a central role in creating inspiring digital ecosystems, while fostering an engaging culture and empowering ways of working. Building upon these strengths, Proximus aims to contribute to an inclusive and sustainable digital society, delight customers with an unrivalled experience and achieve profitable growth both locally and internationally to deliver long-term value for stakeholders. With 13,131 employees, imbued with Proximus' Think Possible mindset and all engaged to offer a superior customer experience, the Group realized an underlying Group revenue of EUR 6,430 million end-2024.
Discover more about Proximus
Finance Director - Entreprise & Operations Divisions
Board Member at Proximus Luxembourg
(February 2024 – Present)
Bringing a social media twist to corporate comms | Background in PR, internal comm & employee advocacy
Social media Corporate communications Expert at Proximus
(May 2021 – Present)
Business Development Manager 5G MPN at Proximus NXT
Business Development Manager 5G MPN at Proximus
(July 2021 – Present)
Strategy Manager at Proximus SA
Strategy Manager at Proximus Group
(June 2025 – Present)
Marketing communication officer│24 years
Marketing Communication Officer at Proximus
(October 2021 – Present)
HR Director with vast experience in leading transformation programs
Strategic HR Advisor for the Enterprise Telco and Customer Operations business Unit at Proximus
(January 2021 – Present)
What is Sofien Ben Sassi email address?
Email Sofien Ben Sassi at [email protected]. This email is the most updated Sofien Ben Sassi's email found in 2026.
What is Sofien Ben Sassi phone number?
Sofien Ben Sassi phone number is +32486451892.
How to contact Sofien Ben Sassi?
To contact Sofien Ben Sassi send an email to [email protected]. If you want to call Sofien Ben Sassi try calling on +32486451892. (updated on November 07, 2025)
What company does Sofien Sassi work for?
Sofien Sassi works for Proximus.
What is Sofien Sassi's role at Proximus?
Sofien Sassi is Director B2B customer experience and digital transformation
What industry does Sofien Sassi work in?
Sofien Sassi works in the Telecommunications industry.
