Simone Silva

Q: What is Simone Silva email address?

Email Simone Silva at si.engenharia@gmail.com, si.simonepsilva@gmail.com and silva@andrews.edu. This email is the most updated Simone Silva's email found in 2026.

Q: How to contact Simone Silva?

To contact Simone Silva send an email to si.engenharia@gmail.com, si.simonepsilva@gmail.com or silva@andrews.edu. If you want to call Simone Silva try calling on +1 (269) 2354622.

Founder & Principal Consultant at Experience Tales Consulting | Greater Chicago Area, United States

Profile last verified June 2026

Manufacturing Verified Profile Greater Chicago Area, United States Michigan State University - Eli Broad College of Business

Simone Silva’s Email & Phone Number

Verified

Work Email

***@experiencetales.com

Last verified July 2026

Personal Email

***@gmail.com

Personal • High Confidence

Phone Number

+12*****

United States • Mobile

Free account · No credit card · 5 profiles/month

Simone Silva Work Experience

Member, Independent Consultant at Veritux in July 2026 - July 2026

Chief Experience Officer | Chief Customer Officer at (Advisor, Fractional and FT Engagements) in July 2026 - July 2026

Head of Consumer Services (CX, Customer Success, Service Operations), Sr Director at Whirlpool Corporation in July 2026 - July 2026

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Advisory Board Member, Executive Education at Andrews University in July 2026 - July 2026

Advisory Board Member, Industry Association at Women of Warranty in July 2026 - July 2026

Executive Sponsor, Global Post-Purchase Council at Whirlpool Corporation in July 2026 - July 2026

Collaborative Member, Graduate Program at Michigan State University - Eli Broad College of Business in July 2026 - July 2026

Part-time Faculty, Business Administration at Lake Michigan College in July 2026 - July 2026

Global Supplier Quality, Director at Whirlpool Corporation in July 2026 - July 2026

Global Supplier Quality, Sr Manager at Whirlpool Corporation in July 2026 - July 2026

Global Supplier Quality, Manager at Whirlpool Corporation in July 2026 - July 2026

Central Quality Manager, Sr Analyst at Volkswagen AG in July 2026 - July 2026

Export Service Manager, Sr Engineer at Volkswagen AG in July 2026 - July 2026

Export Service and New Launches Lead, Sr Engineer at Volkswagen AG in July 2026 - July 2026

Export Service, Sr Engineer at Volkswagen AG in July 2026 - July 2026

Product Quality, Engineer at Volkswagen AG in July 2026 - July 2026

International Assignment, Quality Trainee at Volkswagen AG in July 1999 - July 2026

Founder & Principal Consultant at Experience Tales Consulting in July 2026 - Present

Customer Experience & Quality, VP at Newmar in July 2026 - Present

VW Vocational School, Machining Apprentice at Volkswagen AG in July 1997 - July 1998

Simone Silva Education

Michigan State University - Eli Broad College of Business, Master of Science - MS, January 2022 to January 2024

Andrews University, Certificate, Executive Education, January 2023

Harvard University, Certificate, Management Excellence, January 2021 to January 2024

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Northwestern University - Kellogg School of Management, Certificate, Global Director Development Program, January 2017

Purdue University, Master of Science - MS, January 2013 to January 2016

Michigan State University - Eli Broad College of Business, Certificate, Executive Development, Business Management for Women in Leadership, January 2013

University of California, Irvine, Certificate, MBA Extension - Business Management for International Professionals, January 2010

Fundacao Getulio Vargas / FGV, MBA, January 2008 to January 2009

Faculdade de Engenharia Industrial / FEI, Bachelor of Science - BS, January 2001 to January 2007

Simone Silva Skills

Service Operations CX Management CX Coach Customer Success Customer Engagement Customer Insight Customer Experience Design Customer Centric Culture Marketing Strategy Experience Design Change Management Executive Coaching Business Case Development CXO level engagement Customer Experience Transformation Customer Experience Analysis Customer Satisfaction Business Intelligence (BI) Customer Service Operations Product Design Analytical Skills Lean Six Sigma Warranty Administration Customer Support Dealer Training Product Launch Dealer Management Warranties Recalls Dealer Networks Dealer Operations Dealer Relationships University Teaching Academic Advising Board of Directors Non-profit Management Extended Warranty Retail Leadership Development Organizational Development Higher Education Teaching Faculty Development Content Development Educational Leadership Learning & Development Solutions Digital Strategy Software as a Service (SaaS) Negotiation Quality Control Customer Retention Customer Acquisition Engineering Contact Centers Business Strategy Customer Loyalty Employee Engagement Workforce Management Global Customer Service Capacity Planning Business Management Strategic Planning Customer Experience Management Design Thinking Analytics User-centered Design Customer Relationship Management (CRM) Leadership Business Development Customer Experience Six Sigma Supply Chain Product Development Continuous Improvement Quality Assurance Quality Management Quality System Supplier Quality Project Management Supplier Development Cost of Quality Contract Negotiation People Development Talent Management Lean Manufacturing Manufacturing Asian Suppliers Chinese Suppliers OEM CKD Supplier Audit Green Belt Black Belt Customer Service Automotive Engineering Manufacturing Operations Service Problem Solving 8D Problem Solving Quality Improvement

Simone Silva’s Colleagues

Dustin Lester

Benton Harbor, Michigan, United States

Co-Owner/Manager of Operations for Pipestone Golf

• Ensure uniform and equitable application of all HR policies and procedures
• Partner with business management for strategic HR initiative alignment through participation in employee meetings and select committees
• Full life cycle recruiting including job description creation, sourcing, recruiting, interviewing, feedback, offer generation, and onboarding
• Developing, administering, and tracking learning and education programs in...

Nelly Garza

United States

Senior Director of Consumer Marketing at La-Z-Boy Incorporated

Senior Brand Manager, Whirlpool & Amana at Whirlpool Corporation
(July 2026 – July 2026)

James Oh

Towson, Maryland, United States

President, DEWALT

SVP, Product Management at RealTruck, Inc.
(July 2026 – July 2026)

Mitchell Cooper

Cincinnati Metropolitan Area

Brand Innovators 40 Under 40, Society of Fellows - Culinary Institute of America

Global Export Marketing Manager - Ragu & Bertolli at Mizkan America
(July 2026 – July 2026)

Roberta Albuquerque

Boston, Massachusetts, United States

Industrial Design Manager @ Bose | Product Design, Design Strategy

Principal Design Strategist | Global Innovation at Mars
(July 2026 – July 2026)

Ryan Murrin

St Joseph, Michigan, United States

Engineering Leader at Keurig Dr. Pepper

Dryer Subsystems Manager at Whirlpool Corporation
(July 2026 – July 2026)

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Frequently asked questions about Simone Silva

What is Simone Silva email address?

Email Simone Silva at [email protected], [email protected] and [email protected]. This email is the most updated Simone Silva's email found in 2026.

What is Simone Silva phone number?

Simone Silva phone number is +1 (269) 2354622.

How to contact Simone Silva?

To contact Simone Silva send an email to [email protected], [email protected] or [email protected]. If you want to call Simone Silva try calling on +1 (269) 2354622.