Sheila Castaldi
Fraud Support Assistant | NUBANK at Nubank | São Paulo, São Paulo, Brazil
Sheila Castaldi’s Email & Phone Number
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Sheila Castaldi serves as a Fraud Support Assistant at Nubank, a Brazilian digital banking industry leader that utilizes proprietary technology to simplify financial experiences for millions of users. Based in São Paulo, she earned her degree from Universidade UNG and focuses on monitoring suspicious activity to protect customer accounts within the platform’s high-volume transaction environment. Her operational efforts align with the company’s core objective of removing traditional banking barriers while maintaining rigorous security protocols.
BEST APPROACH TO REACH Sheila Castaldi
Reach out to her via her personal email with a concise, role-specific pitch detailing how your fraud mitigation software or compliance training can directly reduce case resolution times within her daily support queue.
Fraud Support Assistant | NUBANK at Nubank in September 2022 - Present
Assistente de atendimento ao cliente/Prevenção a Fraudes e investigação interna. at Santander Brasil in October 2011 - June 2022
Analista de atendimento ao cliente at Santander Brasil in October 2011 - June 2022
Universidade UNG, Bacharelado, September 2026
Universidade Sant'Anna, Tecnologo, September 2026
Nu was born in 2013 with the mission to fight complexity to empower people in their daily lives by reinventing financial services. We are one of the world’s largest digital banking platforms, serving more than 100 million customers across Brazil, Mexico, and Colombia. As one of the leading technology companies in the world, Nu leverages proprietary technologies and innovative business practices to create new financial solutions and experiences for individuals and SMEs that are simple, intuitive, convenient, low-cost, empowering, and human. Guided by its mission, Nu is fostering access to financial services across Latin America.
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What is Sheila Castaldi email address?
Email Sheila Castaldi at [email protected] and [email protected]. This email is the most updated Sheila Castaldi's email found in 2026.
What is Sheila Castaldi phone number?
Sheila Castaldi phone number is 11947572786.
How to contact Sheila Castaldi?
To contact Sheila Castaldi send an email to [email protected] or [email protected]. If you want to call Sheila Castaldi try calling on 11947572786. (updated on December 26, 2025)
What company does Sheila Castaldi work for?
Sheila Castaldi works for Nubank.
What is Sheila Castaldi's role at Nubank?
Sheila Castaldi is Fraud Support Assistant | NUBANK
What industry does Sheila Castaldi work in?
Sheila Castaldi works in the Banking industry.