Serra Dmello, Program & Insights Consultant at RFI Global

Serra Dmello

Program & Insights Consultant at RFI Global | Melbourne, Victoria, Australia

Profile last verified June 2026
Financial Services Verified Profile Melbourne, Victoria, Australia Monash University
Verified

Work Email

***@scalenesolutions.com

Last verified May 2026

Personal Email

***@gmail.com

Personal • High Confidence

Phone Number

(416) ***-*169

Australia • Phone

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Serra Dmello serves as a Program & Insights Consultant at RFI Global, a Melbourne-based firm that delivers exclusive market intelligence and syndicated research to financial services executives. Holding a degree from Monash University and a foundation in mechatronics engineering, Dmello develops hybrid research frameworks to evaluate customer acquisition, retention tactics, and pricing optimization. This advisory position directly supports the company’s goal of accelerating industry growth through proprietary data synthesis and competitive strategy.

BEST APPROACH TO REACH Serra Dmello

Connect via LinkedIn with a concise message referencing RFI Global’s proprietary financial services data to discuss how your solutions align with their program consulting objectives.

Serra Dmello Socials
Serra Dmello Work Experience

Program & Insights Consultant at RFI Global in April 2023 - Present

Program Consultant at DBM Consultants in May 2022 - April 2023

Business Consultant at Distinct Horizon in March 2020 - February 2021

See more See less

Summer Engineering Intern at Larsen & Toubro in May 2019 - June 2019

Serra Dmello Education

Monash University, Master of Management, July 2026

NMIMS Mukesh Patel School of Technology Management and Engineering, Bachelor of Technology - BTech, July 2026

SVKM's Narsee Monjee Institute of Management Studies (NMIMS), July 2026

Serra Dmello Skills
Reporting Customer Insight Business Process Improvement Market Research Data Analysis Business Process Efficiency Interpersonal Skills Business Development Leadership Project Management Industrial Engineering Marketing Microsoft PowerPoint Microsoft Word Microsoft Office MATLAB Public Speaking Organizational Management HR Strategy Cross Functional Team Building
About Serra Dmello’s Current Company
RFI Global

RFI Global is the only global data and insights company focusing exclusively on financial services. We empower financial service leaders with the market intelligence they need to drive innovation and accelerate growth. Combining decades of proprietary data, deep industry expertise and a unique hybrid market research methodology tailored to each client, we deliver comprehensive insights, competitive assessments and strategic opportunities across customer acquisition, retention tactics, pricing and beyond. Our syndicated surveys provide an in-depth understanding of the behaviours, attitudes and needs of consumers, households and businesses with regards to financial services around the world. In October 2026, RFI Global acquired iSky Research. By combining iSky’s deep expertise in digital user experience with RFI Global’s survey-led consumer intelligence, we now offer a truly holistic view of the financial services customer experience. This enables our clients to understand not only what customers do, but why they do it, and how to design better, more effective experiences in response.

Discover more about RFI Global
Serra Dmello’s Colleagues
Niladri Chakraborty

Niladri Chakraborty

Hawthorn, Victoria, Australia

Market Research and Consulting

Insights Analyst at RFI Global
(Oct 2023 – Present)

Stephen Hanna

Stephen Hanna

United Kingdom

Senior Digital Marketing Specialist | B2B | Financial Services | RFI Global

Senior Digital Marketing Specialist at RFI Global
(May 2024 – Present)

Patrik Ahlbom

Patrik Ahlbom

Sydney, New South Wales, Australia

Delivering actionable insights to Australia's leading Banks and Financial Services institutions.

Account Director at RFI Global
(Dec 2024 – Present)

Kieran Hines

Kieran Hines

Leeds, England, United Kingdom

Banking and Payments Technology Advisor | Digital Transformation | Payments | Open Finance

Director - EMEA & North America at RFI Global
(Feb 2026 – Present)

Julien Wilson

Julien Wilson

Sydney, New South Wales, Australia

Chief Customer Officer - Asia Pacific at RFI Global

Leading strategic client relationships and cross-functional teams to deliver high-impact insights and tailored research and analytical solutions. Responsible for revenue retention and growth through customer satisfaction and value creation.

Michelle Erdosi

Michelle Erdosi

Greater Brisbane Area

Senior Leader l Customer Strategy, Insights & Research I Diversity Leader

• Leading the Council Research Team at RFI Global, conducting in-depth analysis on financial services.
• Collaborated with financial services leaders to address business challenges and enhance customer experience.
• Implemented strategic solutions to drive growth and inn...

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Frequently asked questions about Serra Dmello

What is Serra D'mello email address?

Email Serra D'mello at [email protected] and [email protected]. This email is the most updated Serra D'mello's email found in 2026.

How to contact Serra D'mello?

To contact Serra D'mello send an email to [email protected] or [email protected]. (updated on December 07, 2025)

What company does Serra Dmello work for?

Serra Dmello works for RFI Global.

What is Serra Dmello's role at RFI Global?

Serra Dmello is Program & Insights Consultant

What industry does Serra Dmello work in?

Serra Dmello works in the Financial Services industry.

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