Sebastien Buffier, Chief Customer Officer at Simplifia

Sebastien Buffier

Chief Customer Officer at Simplifia | Greater Lyon Area, France

Profile last verified July 2026
Computer Software Verified Profile Greater Lyon Area, France emlyon business school
Verified

Personal Email

***@yahoo.fr

Personal • High Confidence

Phone Number

330*****

France • Mobile

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Sebastien Buffier serves as the Chief Customer Officer at Simplifia, a Lyon-based software startup specializing in digital solutions for the funeral industry. He is an alumnus of emlyon business school, sharing an academic background with the company’s original founders. In this executive capacity, he directs client experience strategy and oversees the regional deployment of customized funeral management and visibility platforms for agency partners.

BEST APPROACH TO REACH Sebastien Buffier

Reach out via his highly confident personal email address with a brief note that acknowledges his emlyon business school connection and proposes a direct conversation about optimizing Simplifia’s customer success operations.

Sebastien Buffier Socials
Sebastien Buffier Work Experience

Chief Customer Officer at Simplifia in January 2025 - Present

Chief Customer Officer at LittleBIG Connection in May 2021 - December 2024

Vice President of Customer Success at Inpart in July 2018 - April 2021

See more See less

Head of Customer Success EU at Inova Software in August 2014 - June 2018

Presales Consultant at Inova Software in August 2012 - July 2014

Project Manager at Inova Software in August 2010 - July 2012

Research Analyst at Imaginatik in March 2010 - July 2010

Innovation Consultant at Merck KGaA, Darmstadt, Germany in March 2009 - February 2010

R&D Engineer in allosteric modulation at Addex Therapeutics in January 2007 - December 2008

Sebastien Buffier Education

emlyon business school, Specialized Master (M.S.), August 2026

Université Claude Bernard Lyon 1, Master of Science (M.Sc.), August 2026

Sebastien Buffier Skills
Business Development Customer Satisfaction Project Management Pharmaceutical Industry Change Management Consulting Pre-sales Onboarding Account Management Customer Retention Professional Services Customer Experience Enterprise Software Customer Service Training Skills Innovation Management Leadership Software as a Service (SaaS) Customer Relationship Management (CRM) Product Adoption CSM Customer Support Service Delivery
About Sebastien Buffier’s Current Company
Simplifia

Bienvenue chez Simplifia ! Start-up en pleine croissance basée à Lyon et fondée en 2011 par deux diplômés de l'EM Lyon. Chez Simplifia, nous pensons qu'il devrait être possible de vivre sereinement le deuil d'un proche. Pour cela, nous réalisons des outils performants et simples d'utilisation pour développer la croissance de votre agence de pompes funèbres. Simplifia vous accompagne sur votre digitalisation grâce à une solution funéraire 3 en 1 : ✔️ Un logiciel funéraire configuré sur-mesure pour vous faciliter les tâches du quotidien. ✔️ Des outils digitaux pour développer votre visibilité locale et votre notoriété en ligne. ✔️ Des services pour aider les familles endeuillées et les fidéliser. Simple, rémunératrice et sans-engagement, la solution Simplifia s’adapte à votre agence de pompes funèbres. Pour en savoir plus sur nos offres, rendez-vous sur : www.simplifiaforbusiness.com

Discover more about Simplifia
Sebastien Buffier’s Colleagues
Elodie Fillatreau

Elodie Fillatreau

Greater Bordeaux Metropolitan Area

Responsable partenariat entreprise

Responsable de compte at people&baby
(February 2024 – Present)

Jean Nourichard

Jean Nourichard

Greater Lyon Area

Head of Customer Success - SIMPLIFIA

Directeur de la satisfaction client at Simplifia
(January 2023 – Present)

Eliott Rubini

Eliott Rubini

Lyon, Auvergne-Rhône-Alpes, France

Founder @Need. | Marketing @Simplifia | Top Voice 🇫🇷

Nouvelle agence, nouvelle expérience, je souhaite développer mes compétences et mon savoir-faire en développant une agence de services marketing et de communication flexible ou je réponds avant tout de choses au besoins de mon client et en apportant une réelle solutions ...

Baptiste Dhaussy

Baptiste Dhaussy

Lyon, Auvergne-Rhône-Alpes, France

Founder @Simplifia

Simplifia accompagne les Pompes Funèbres dans leur transition digitale.

Nous développons une web-app à destination de l'industrie funéraire (Pompes Funèbres, Marbrerie, Crématorium, Chambre Funéraire, etc) - application dédiée à la gestion commerciale et organisati...

Laurine Sermet

Laurine Sermet

Lyon, Auvergne-Rhône-Alpes, France

Customer Success Manager

• Accompagner et fidéliser les clients en garantissant leur satisfaction.
• Identifier les besoins et proposer des solutions adaptées pour maximiser l’adoption.
• Former, conseiller et assurer le suivi des utilisateurs.
• Piloter la performance des comptes, anticip...

Kevin Pressacco

Kevin Pressacco

Lyon, Auvergne-Rhône-Alpes, France

| Head of Sales @Simplifia | Réserve ton appel 👇

Directeur commercial at Simplifia
(Jan 2015 – Present)

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Frequently asked questions about Sebastien Buffier

What is Sebastien Buffier email address?

Email Sebastien Buffier at [email protected], [email protected] and [email protected]. This email is the most updated Sebastien Buffier's email found in 2026.

What is Sebastien Buffier phone number?

Sebastien Buffier phone number is 330695553342.

How to contact Sebastien Buffier?

To contact Sebastien Buffier send an email to [email protected], [email protected] or [email protected]. If you want to call Sebastien Buffier try calling on 330695553342. (updated on November 16, 2025)

What company does Sebastien Buffier work for?

Sebastien Buffier works for Simplifia.

What is Sebastien Buffier's role at Simplifia?

Sebastien Buffier is Chief Customer Officer

What industry does Sebastien Buffier work in?

Sebastien Buffier works in the Computer Software industry.

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