Sarwi Rahaman
Head, Customer Experience at Airtel Nigeria | Nigeria
Sarwi Rahaman’s Email & Phone Number
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Sarwi Rahaman serves as the Head of Customer Experience at Airtel Nigeria, where they oversee client relations within the telecommunications sector across the country. Their professional profile also highlights a leadership role in Public Sector Sales, indicating a focused responsibility for government and institutional accounts. Rahaman holds a degree from the University of Liverpool and is recognized for driving customer-centric strategies at a major African telecommunications operator.
BEST APPROACH TO REACH Sarwi Rahaman
Reach out via their personal email, which registers high confidence in our records, by sending a concise introduction that highlights how your solutions align with Airtel’s public sector or customer experience objectives.
Head, Public Sector Sales at Airtel Nigeria in September 2021 - Present
Head, Enterprise Customer Service at Airtel Nigeria in November 2016 - September 2021
Head, Customer Experience at Airtel Nigeria in November 2015 - November 2016
Head, High Value Experience at Airtel Nigeria in May 2014 - November 2015
Head, Projects, Training & Research at Airtel Nigeria in June 2011 - April 2014
Program Manager at Airtel Nigeria in July 2010 - June 2011
Program Manager at Zain in November 2008 - July 2010
Organization Transformation Programme Manager at Zain in Nigeria in February 2008 - November 2008
Specialist, CEM & CRM Strategy at Celtel Nigeria in January 2007 - February 2008
Supervisor, Customer Interaction Centre at Celtel formerly Vmobile Nigeria in September 2004 - September 2007
Team Lead, CRM Retention unit at Vmobile formerly Econet Wireless Nigeria in July 2003 - September 2004
University of Liverpool, Master of Science - MS, October 2026
Alliance Manchester Business School, Post Graduate Diploma, October 2026
University of Abuja, BSc, October 1996 to October 2026
Driving Business Growth and Operational Excellence
Zonal Business Manager at Airtel Networks Ltd
(Nov 2016 – Present)
Market Penetration & Growth Strategy Innovation & Products Portfolio Management
Product Marketing & Management
Proposition Development - Enterprise & Retail
Broadband Sales & Marketing Management
SME Strategy & Channel Development
National Fixed Broadband Sales Management
Revenue Generation & Growth Management
Bids, Pricing & Margin Management
Business, ...
Strategic Sourcing Manager | Procurement | Project Management | Business Analytics | Business Process Improvement
- Lead IT category procurement for Airtel Nigeria OpCo and strategic sourcing for its SmartCash Payment Service Bank subsidiary, overseeing end-to-end sourcing, supplier management, RFx execution, and contract negotiations. Delivered over $1M in cost savings in less than 6 mon...
Senior Business Manager at Airtel Nigeria
Senior Business Manager at Airtel Nigeria
(Aug 2021 – Present)
Strategic and Inspirational Sales Leader | Telecommunication | Fintech | FMCG | Distribution
Regional Operations Director at Airtel Nigeria
(Sep 2025 – Present)
Business Leader | Certified Sales and Marketing Professional
As a sales manager, I successfully led teams of sales professionals in my assigned region and oversaw sales operations, which included planning, budgeting, forecasting, and performance tracking. With my guidance, my team has achieved sales targets through various means such as...
What is Sarwi 'rahaman email address?
Email Sarwi 'rahaman at [email protected]. This email is the most updated Sarwi 'rahaman's email found in 2026.
How to contact Sarwi 'rahaman?
To contact Sarwi 'rahaman send an email to [email protected]. (updated on December 23, 2025)
What company does Sarwi Rahaman work for?
Sarwi Rahaman works for Airtel Nigeria.
What is Sarwi Rahaman's role at Airtel Nigeria?
Sarwi Rahaman is Head, Customer Experience
What industry does Sarwi Rahaman work in?
Sarwi Rahaman works in the Telecommunications industry.
