Raphael Thiebault
Senior Web Developer at Goodays | Lille, Hauts-de-France, France
Raphael Thiebault’s Email & Phone Number
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Raphael Thiebault currently serves as a Senior Web Developer at Goodays, a comprehensive customer experience management platform recently enhanced with generative AI. He earned his technical foundation at EPITECH and has built over five years of freelance software development experience while actively pursuing independent game design projects. Based in Lille within the computer software industry, he applies his web engineering expertise to help businesses streamline customer engagement and scale optimization initiatives.
BEST APPROACH TO REACH Raphael Thiebault
Prioritize contacting him via personal email given the directory’s high confidence scores for direct channels, and open the conversation by sharing a targeted example of how scalable web architecture can accelerate Goodays’ generative AI customer experience tools.
Senior Web Developer at Goodays in November 2024 - Present
Lead développeur Front at YPER in July 2021 - June 2023
Lead Mobile at YPER - Livraison de courses en mode collaboratif in September 2018 - June 2021
EPITECH - European Institute of Technology, Expert en Technologies de l'Information, October 2026
Université Laval, Certificat en technologies de l'information, October 2026
Lycée Baudimont St Charles, Arras, Baccalauréat, October 2026
Goodays (formerly Critizr) is the most comprehensive customer experience platform on the market, now enhanced with generative AI. Founded in 2012, our mission is to redefine the shopping experience—for businesses and their customers—by fostering meaningful interactions. Because every experience matters. Our goal is to empower businesses with a customer experience management platform that streamlines and scales CX optimization. We make it easier to create genuine connections with your customers while freeing up your time to focus on the KPIs that truly drive impact. For over a decade, we’ve been dedicated to helping businesses adopt a customer-centric approach and excel in delivering exceptional experiences. Our success is built on three pillars: - Omnichannel listening to capture a comprehensive view of customer satisfaction. - Conversational interactions to elevate customer relationships. - Actionable insights to enable data-driven decision-making. Today, our solution is trusted by over 150 leading European companies, including E.Leclerc, Domino’s, Crédit Agricole, Leroy Merlin, and Jules, across 25 countries. More than 70,000 professionals—ranging from frontline teams to CX and research leaders—use Goodays to enhance customer experiences and see the immediate impact of their efforts. Goodays has also been honored with the 'AI Customer Experience Management Platform of the Year in Europe 2025' award by CIO Review for our groundbreaking innovations in generative AI and its seamless integration into our platform.
Discover more about Goodays
UI/UX Designer chez Goodays
UI/UX Designer at Goodays (ex-Critizr)
(July 2019 – Present)
VP of Customer Success at Goodays - Comex Member | Customer Success Manager, Professional Services & Support
VP of Customer Success at Goodays
(September 2022 – Present)
🚀 Customer Success Manager | Empowering clients to elevate their CX program with Goodays
Group Customer Success Manager - Bank at Goodays
(October 2024 – Present)
I am a Front End developer with industry experience building websites and web applications. I specialize in JavaScript and have professional experience working with React Js.
Frontend Developer at Goodays (ex-Critizr)
(December 2021 – Present)
CEO & Co-founder at Goodays
Goodays (formerly Critizr) is Europe's leading Customer Interaction Management Platform. Founded in 2012, our vision is to make commerce better for everyone - for merchants and customers. We tackle one human interaction at a time, at scale, without losing that welcomed persona...
Revenue Operations - CRM Manager
Marketing : Automations/Scoring/Campaign Revenue Attribution
Sales : Deal pipeline process, Territory definition
CSM : Contract Renewal process definition, Upsell/Cross sell Process
Service/Product : Ticketing Pipeline Process/Feedback Survey Campaign
What is Raphael Thiebault email address?
Email Raphael Thiebault at [email protected] and [email protected]. This email is the most updated Raphael Thiebault's email found in 2026.
What is Raphael Thiebault phone number?
Raphael Thiebault phone number is 0602067159.
How to contact Raphael Thiebault?
To contact Raphael Thiebault send an email to [email protected] or [email protected]. If you want to call Raphael Thiebault try calling on 0602067159. (updated on November 16, 2025)
What company does Raphael Thiebault work for?
Raphael Thiebault works for Goodays.
What is Raphael Thiebault's role at Goodays?
Raphael Thiebault is Senior Web Developer
What industry does Raphael Thiebault work in?
Raphael Thiebault works in the Computer Software industry.
