Prudence Andia
ANALYST: SERVICE DESK OPERATIONS. at Cellulant | Nairobi County, Kenya
Prudence Andia’s Email & Phone Number
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Prudence Andia serves as an Analyst for Service Desk Operations at Cellulant, a leading Pan African payments provider operating across eighteen countries. Her expertise spans Level 1 customer support, contact center workflows, and performance optimization metrics like first call resolution and average handle time within the financial services industry. She completed her studies at Egerton University and leverages that academic background to maintain high customer satisfaction standards for the company’s Tingg digital payments platform.
BEST APPROACH TO REACH Prudence Andia
Reach out to Prudence Andia through LinkedIn using a targeted connection request that references her service desk operations role at Cellulant and proposes a brief discussion about optimizing financial services support workflows.
ANALYST: SERVICE DESK OPERATIONS. at Cellulant in December 2022 - Present
CONTACT CENTRE AGENT: CUSTOMER SUPPORT OPERATIONS. at CCI Kenya in January 2022 - December 2022
Egerton University, Bachelor of Procurement and Supply Chain Management, September 2026
Cellulant is a leading Pan African payments company that provides locally relevant and alternative payment methods for global, regional and local merchants. Cellulant provides a single digital payments platform – named Tingg- addressing the complex payments needs of businesses. Tingg makes it easy to collect and make payments across multiple payment methods in different currencies, with the best customer experience for any business looking to digitise their payments. Today, Cellulant has an office presence in 18 African countries with a payments platform connecting thousands of businesses with 154 payment options across 35 countries. The platform powers payments for 220M consumers on a single inclusive network allowing for interoperability across Africa.
Discover more about Cellulant
Finance & Audit Professional | CA Trainee | Auditing, Taxation & Financial Reporting | Forward thinking
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Information Security | Data Privacy | IT Service Management | CISSP | CISA | PCI-DSS | ITIL | ISO 27001 | ISO 27701 | ISO 20000-1 | ISO 22301 |
Senior Manager, Information Security & Data Protection Officer at Cellulant
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What is Prudence Andia email address?
Email Prudence Andia at [email protected] and [email protected]. This email is the most updated Prudence Andia's email found in 2026.
How to contact Prudence Andia?
To contact Prudence Andia send an email to [email protected] or [email protected]. (updated on November 24, 2025)
What company does Prudence Andia work for?
Prudence Andia works for Cellulant.
What is Prudence Andia's role at Cellulant?
Prudence Andia is ANALYST: SERVICE DESK OPERATIONS.
What industry does Prudence Andia work in?
Prudence Andia works in the Financial Services industry.
