Phill Gleave, Head of Business Services at Chetwood Bank

Phill Gleave

Head of Business Services at Chetwood Bank | Manchester, England, United Kingdom

Profile last verified June 2026
Banking Verified Profile Manchester, England, United Kingdom St Gregorys RC High School, Warrington
Verified

Personal Email

***@phillgleave79.plus.com

Personal • High Confidence

Phone Number

+44*****

United Kingdom • Mobile

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Phill Gleave Socials
Phill Gleave Work Experience

Head of Business Services at Chetwood Bank in April 2025 - Present

Head of Operational Resilience at Chetwood Bank in August 2024 - April 2025

Head of Central Operations at Kroo Bank in December 2022 - May 2024

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Customer Insight Director at Shawbrook Bank in February 2022 - December 2022

Director Shared Services at Shawbrook Bank in October 2020 - January 2022

Head of Operational Resilience & Central Operations at Shawbrook Bank in September 2019 - September 2020

Head of Outsourced Services & Complants at Shawbrook Bank in July 2017 - August 2019

Senior Manager, Service Strategy & Governance at Santander UK in August 2015 - June 2017

Head of Operations, Santander Corporate Office at Santander UK in January 2014 - July 2015

Senior Manager, Customer Service and Values at Santander UK in May 2010 - December 2013

Regional Change Implementation Manager at NatWest Group in July 1998 - May 2010

Phill Gleave Education

St Gregorys RC High School, Warrington, September 1990 to July 1995

Phill Gleave Skills
Procurement Third-Party Vendor Management Reporting & Analysis Collaborative Problem Solving Design Thinking Customer Engagement Customer Advocacy Operational Requirements Regulated Industry Integration Strategies Client Relations Incident Management Contact Centers Regulatory Requirements Internal Controls Risk Appetite Operational Excellence Business Reporting Risk Assessment Enterprise Risk Project Risk Commercial Awareness Business Risk Policies & Procedures Internal Audits Executive Management Business Reviews General Management Quality Assurance Operational Control Setting Strategic Direction Interpersonal Skills Due Diligence Efficiency Optimization Project Implementation Critical Thinking People Management Budgeting Managed Services Business Process Outsourcing (BPO) Cross-functional Team Leadership Cross-team Collaboration Business Process Improvement Model Design Business Analysis Cost Reduction Performance Monitoring Readiness Performance Reviews Operational Efficiency Daily Operations Teamwork Workload Prioritization Interpersonal Communication Business Process Management Mentoring Business Design Customer Success C-Level Relationships Business Value Business Process Manufacturing Process Improvement Data Analytics Business Understanding Business Planning Business Case Preparation Issue Management Strategic Thinking Client Focus Problem Solving Organization Skills Operations Digital Channels Customer Contact Customer Interaction Communication Analytics Team Leadership Thought Leadership Target Op Analytical Skills Operations Management Strategic Planning Project Management Leadership Management Team Management Retail Banking Banking Stakeholder Management Relationship Management Commercial Banking Risk Management Customer Experience Training Operational Risk Strategy Financial Services Financial Risk Business Relationship Management
Phill Gleave’s Colleagues
Andrey Bogoyavlenskiy

Andrey Bogoyavlenskiy

United Kingdom

Senior Software Engineer at Kroo Bank

Senior Software Engineer at Kroo Bank
(April 2023 – Present)

Sue Douthwaite

Sue Douthwaite

London, England, United Kingdom

Chair | Non Executive Director | Financial services | NHS | Further education

Chair at The Melton Building Society
(May 2021 – Present)

Humera Syed

Humera Syed

London, England, United Kingdom

KYC | EDD | AML Onboarding Due Diligence & Financial Crime Specialist

KYC & Financial Crime Specialist at Kroo Bank
(Jan 2023 – Present)

Veronika Lovett

Veronika Lovett

London, England, United Kingdom

Founder | CEO (SMF1) | Strategic Board Advisor

Chief Executive Officer at Kroo Bank
(Nov 2025 – Present)

Khalid Liban

Khalid Liban

Leicester, England, United Kingdom

Senior Financial Crime Analyst | AML | SAR | Transaction Monitoring | FCA Regulated Banking

❖ Led the investigation and reporting of complex financial crime typologies, resulting in the disruption of organised crime rings.

❖ Conducted advanced transaction monitoring, high-value payment approvals, and sanctions/PEP screening.

❖ Lead Analyst of a specialist tea...

Shaleha K

Shaleha K

Greater London, England, United Kingdom

Payment Operations Manager

Payment Operations Manager at Kroo Bank
(Jun 2024 – Present)

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Frequently asked questions about Phill Gleave

What is Phill Gleave email address?

Email Phill Gleave at [email protected] and [email protected]. This email is the most updated Phill Gleave's email found in 2026.

How to contact Phill Gleave?

To contact Phill Gleave send an email to [email protected] or [email protected].

What industry does Phill Gleave work in?

Phill Gleave works in the Banking industry.

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