Oscar Krame, Head of Contact Center at MAPFRE MEXICO

Oscar Krame

Head of Contact Center at MAPFRE MEXICO | Mexico City Metropolitan Area

Profile last verified July 2026
Insurance Verified Profile Mexico City Metropolitan Area ECornell University
Verified

Personal Email

***@yahoo.com

Personal • High Confidence

Phone Number

(**) *** *** 126

Mexico • Phone

Free account · No credit card · 5 profiles/month

Oscar Krame Socials
Oscar Krame Work Experience

Head of Contact Center at MAPFRE MEXICO in July 2015 - Present

Director of Issuance, Portfolio Management and CC at MAPFRE MEXICO in September 2017 - Present

Subdirector at Mapfre in March 2013 - July 2015

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ISG Sales Architect Manager at TeleTech in February 2013 - March 2013

Sr. Service Delivery Manager at TeleTech in November 2008 - January 2013

Operations Delivery Manager at TeleTech in December 2007 - November 2008

Sr. Team Leader at TeleTech in May 2007 - November 2007

Team Leader at TeleTech in January 2007 - April 2007

Sales Team Leader at RCI in December 2002 - December 2006

Sr. Coordinator at Berlitz de Mexico in December 1994 - November 2001

Oscar Krame Education

ECornell University

Oscar Krame Skills
BPO Change Management Outsourcing Contact Centers Call Center CRM Workforce Management Customer Experience Customer Satisfaction Performance Management Call Center Development Avaya Business Analysis Contact Center Management Customer Retention Outsourcing Management Contact Center Operations Coaching Net Promoter Score Call Centers Leadership Operations Management Service Delivery Team Management Sla Telemarketing Inbound Marketing Offshoring IVR Process Improvement Team Leadership Business Process Improvement Sales Soft Skills Team Building Strategy IEX Customer Relationship Management (CRM)
About Oscar Krame’s Current Company
MAPFRE MEXICO

MAPFRE MEXICO, S. A. Av. Revolución 507 Col. San Pedro de los Pinos C.P.03800 Benito Juárez. Ciudad de México

Discover more about MAPFRE MEXICO
Oscar Krame’s Colleagues
Intip Aguilar

Intip Aguilar

Mexico

Director Territorial Centro

Director Territorial Centro at MAPFRE MEXICO
(April 2024 – Present)

Juan Perez

Juan Perez

Mexico City, Mexico

Certified Actuary | MBA

Secretary of the Management Committee at Actuarios AMA
(July 2024 – Present)

Diego Solis

Diego Solis

Mexico City, Mexico

Director Técnico Vida

Director Técnico Vida at MAPFRE MEXICO
(March 2025 – Present)

Francisco Morales

Francisco Morales

Mexico City Metropolitan Area

Desarrollo de Negocio | Daños

Director Desarrollo de Negocio Daños at MAPFRE MEXICO
(March 2024 – Present)

Josafath Jaimes

Josafath Jaimes

Mexico City Metropolitan Area

Directivo en MAPFRE MEXICO

Directivo at MAPFRE MEXICO
(December 2005 – Present)

Gustavo Andrade

Gustavo Andrade

Guadalajara, Jalisco, Mexico

Agente de Seguros

Director general at El Sommelier Futbolero
(September 2019 – Present)

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Frequently asked questions about Oscar Krame

What is Oscar Krame email address?

Email Oscar Krame at [email protected] and [email protected]. This email is the most updated Oscar Krame's email found in 2026.

How to contact Oscar Krame?

To contact Oscar Krame send an email to [email protected] or [email protected]. (updated on July 2026)

What company does Oscar Krame work for?

Oscar Krame works for MAPFRE MEXICO.

What is Oscar Krame's role at MAPFRE MEXICO?

Oscar Krame is Head of Contact Center

What industry does Oscar Krame work in?

Oscar Krame works in the Insurance industry.

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