Olga Efremenko, Strategic Customer Success Advisor - Accounts Executive at Wolters Kluwer

Olga Efremenko

Strategic Customer Success Advisor - Accounts Executive at Wolters Kluwer | Paris, Île-de-France, France

Profile last verified August 2026
Information Technology & Services Verified Profile Paris, Île-de-France, France INSEAD
Verified

Work Email

***@neuf.fr

Last verified May 2026

Phone Number

(**) *** *** 382

France • Phone

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Olga Efremenko operates as a Strategic Customer Success Advisor and Accounts Executive at Wolters Kluwer within the information technology and services industry. She focuses on post-sale strategy, customer experience enhancement, and organizational transformation while overseeing technology implementation, risk management, and sustainability efforts. She holds an executive degree from INSEAD, leveraging her business acumen to drive growth and deliver measurable impact for enterprise clients.

BEST APPROACH TO REACH Olga Efremenko

Contact her directly through LinkedIn with a concise introduction focusing on post-sale strategy, customer success transformation, and sustainable SaaS growth opportunities.

Olga Efremenko Socials
Olga Efremenko Work Experience

Strategic Customer Success Advisor - Accounts Executive at Wolters Kluwer in January 2020 - Present

Chief Operations Officer at INSEADRun4Change in January 2019 - January 2019

Senior Lead - Global Customer Success Management at Tata Communications in January 2014 - January 2018

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Strategic Customer Succes - High Touch Operations Manager at Cisco in January 2012 - January 2014

Consultant in Technology Policies at OECD - OCDE in January 2011 - January 2012

Senior Consultant - Business Development at Challenge2Media (C2m group) in January 2010 - January 2011

Customer Success Manager at AOL - Neuf Cegetel in January 2005 - January 2009

Account Management Assistant, EMEA at Mondial Assistance Group in January 2003 - January 2004

Project Assistant at SITA in January 2001 - January 2003

Technical Assistant at Air France in January 2000 - January 2001

Instructor of English and Russian as Foreign Languages at International Institute of Management of Tourism, US Consulate, companies in January 1996 - January 1999

Olga Efremenko Education

INSEAD, Global Executive MBA, January 2018 to January 2019

ESSEC Business School, Advanced Master, January 2007 to January 2009

Cnam, BA, January 2002 to January 2005

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Far Eastern State University, BA, January 1992 to January 1997

Olga Efremenko Skills
Strategic Vision Customer Success Client Management Team Management Strategic Leadership Business Transformation Strategy Digital Strategy Problem Solving Leadership Account Management Customer Satisfaction Customer Service Management Client Relations Team Leadership Vision stratégique Compétences analytiques Gestion des comptes Relations avec les dirigeants Coaching Business Process Improvement Analytical Skills Continual Service Improvement Customer Relationship Management (CRM) Project Management Change Management Business Process Design Design Thinking Communication IT Enabled Business Transformation Process Improvement Performance Analysis Artificial Intelligence (AI) Processus de vente Environmental, Social, and Governance (ESG) Customer Value Customer Experience Management Customer Journeys Account Portfolio Management Business Strategy Digital Transformation Strategy Execution Customer Experience Customer Experience Enhancement Convincing People Management Big-Picture Thinking Business Development Customer Segmentation Strategy ITIL Problem solving Performance Management Process Optimization IT infrastructure Crisis Management Service Transition Microsoft Excel PRINCE2
About Olga Efremenko’s Current Company
Wolters Kluwer

INSEAD is The Business School for the World. We bring together people, cultures and ideas to develop responsible leaders who transform business and society. With locations in Europe (France), Asia (Singapore), the Middle East (Abu Dhabi), and now North America (San Francisco), INSEAD's business education and research spans four regions. Our 165 renowned Faculty members from 41 countries inspire more than 1,300 degree participants annually in our MBA, Global Executive MBA, Specialised Master’s degrees (Executive Master in Finance and Executive Master in Change) and PhD programmes. In addition, more than 11,000 executives participate in INSEAD Executive Education programmes each year. INSEAD continues to conduct cutting-edge research and innovate across all our programmes. We provide business leaders with the knowledge and awareness to operate anywhere. Our core values drive academic excellence and serve the global community as The Business School for the World.

Discover more about Wolters Kluwer
Olga Efremenko’s Colleagues
Ksenia Arnaud

Ksenia Arnaud

Paris, Île-de-France, France

I help executive women start SaaS businesses, thrive outside of corporate & reclaim their freedom | INSEAD Business Coach & MBA | PCC ICF | Serial Tech Entrepreneur & Startup Founder

Co-Founder / Board Member at Le VPN
(April 2012 – Present)

Founder's Office and Marketing Head | INSEAD MBA | Ex-Pathways Operations Manager | Ex-Product Development Analyst | Ex-Technical Research Analyst

Founder's Office at Fyn
(March 2024 – Present)

Amandine Cornut

Amandine Cornut

France

Assistant Director, Recruitment and Business Development

Assistant Director, Recruitment and Business Development, Global Executive MBA at INSEAD
(November 2021 – Present)

Ville Satopaa

Ville Satopaa

Paris, Île-de-France, France

Associate Professor at INSEAD | Statistician | Thinkers50 Radar

Associate Professor at INSEAD
(June 2023 – Present)

Alvaro Barbadillo

Alvaro Barbadillo

United Kingdom

Investment Associate at Oakley Capital

Private Equity | Investment Associate at Oakley Capital
(January 2025 – Present)

Luca Dichiano

Luca Dichiano

London, England, United Kingdom

Altman Solon | INSEAD MBA | Bocconi & Fudan Alumnus

Senior Consultant at Altman Solon
(January 2025 – Present)

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Frequently asked questions about Olga Efremenko

What is Olga Efremenko email address?

Email Olga Efremenko at [email protected]. This email is the most updated Olga Efremenko's email found in 2026.

How to contact Olga Efremenko?

To contact Olga Efremenko send an email to [email protected].

What company does Olga Efremenko work for?

Olga Efremenko works for Wolters Kluwer.

What is Olga Efremenko's role at Wolters Kluwer?

Olga Efremenko is Strategic Customer Success Advisor - Accounts Executive

What industry does Olga Efremenko work in?

Olga Efremenko works in the Information Technology & Services industry.

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