Nasma Ibrahim
Contact Center Supervisor at Kitopi | Dubai, United Arab Emirates
Nasma Ibrahim’s Email & Phone Number
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Nasma Ibrahim holds the position of Contact Center Supervisor at Kitopi, a Dubai-based virtual restaurant operator that runs more than 200 outlets across the UAE, KSA, Kuwait, Bahrain, and Qatar. She directs customer engagement teams while utilizing her academic background from Indira Gandhi National Open University to optimize service delivery protocols. Her operational leadership aligns with the company’s Smart Kitchen Operating System and its objective of expanding homegrown regional dining brands internationally.
BEST APPROACH TO REACH Nasma Ibrahim
Leverage LinkedIn messaging to initiate contact by referencing Kitopi’s rapid multi-market expansion and proposing targeted strategies to streamline contact center performance for high-volume delivery operations.
Contact Center Supervisor at Kitopi in May 2023 - Present
Vendor Management at noon in October 2021 - February 2023
Contact Center Team Leader at noon in December 2018 - September 2021
Quality Assurance Coordinator at OnTime Group UAE in June 2017 - November 2018
Call Center Team Leader & QA Analyst at Sutherland in March 2013 - May 2017
Senior Customer Service Advisor at Lootah Advocates & Legal Consultants in January 2011 - February 2013
Relationship Officer – Investment Plans at Oman Insurance Company in August 2010 - December 2010
Front Office CSR at New Horizon Training Center in March 2010 - July 2010
Indira Gandhi National Open University, Bachelor of Commerce (BCom), November 2026
Sharjah Indian School, High School, November 1997 to November 2026
Kitopi is a creator of magical food experiences - we discover, create and curate homegrown brands from the region, for the region. Founded in January 2018, our purpose is to satisfy the world’s appetite to create joy. Kitopi has established a strong presence in the Middle East with over 200 outlets, including dine-in and delivery-only locations, across five markets: UAE, KSA, Kuwait, Bahrain, and Qatar. Our smart kitchen operating system (SKOS) - built in-house, ensures speed and efficiency, in all our operations, with a focus on making sure our customers are always satisfied and that their brand is continuously growing.
Discover more about Kitopi
Restaurant Supervisor
Restaurant Supervisor at Kitopi
(October 2022 – Present)
Chief People, Strategy & Transformation Officer at Kitopi
Chief People, Strategy & Transformation Officer at Kitopi
(July 2025 – Present)
Head Chef at catch22 Riyadh KSA
Head Chef at Kitopi
(November 2021 – Present)
Chef
Brand chef at Kitopi
(December 2024 – Present)
Supply Chain Management,Procurement /F&B / Restaurants Groups / Cloud Kitchens / Imports.
Procurement Supervisor at Kitopi
(October 2024 – Present)
Senior Associate – Equipment | Kitchen Equipment Operations, Logistics & Installation | Hospitality
Senior associate equipment at Kitopi
(March 2025 – Present)
What is Nasma Ibrahim email address?
Email Nasma Ibrahim at [email protected] and [email protected]. This email is the most updated Nasma Ibrahim's email found in 2026.
How to contact Nasma Ibrahim?
To contact Nasma Ibrahim send an email to [email protected] or [email protected]. (updated on April 09, 2026)
What company does Nasma Ibrahim work for?
Nasma Ibrahim works for Kitopi.
What is Nasma Ibrahim's role at Kitopi?
Nasma Ibrahim is Contact Center Supervisor
What industry does Nasma Ibrahim work in?
Nasma Ibrahim works in the Apparel & Fashion industry.
