Michelle Odida’s Email & Phone Number
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Michelle Odida currently serves as a Technical Support Specialist at Craftybase in Kenya, delivering customer assistance and technical resolution within the public relations and communications industry. She leverages her academic background from Machakos University to execute data analysis, API troubleshooting, and QA testing across SaaS and CRM environments. Her professional focus centers on maintaining platform reliability while addressing complex end-user inquiries through structured support protocols.
BEST APPROACH TO REACH Michelle Odida
Contact her via personal email, which holds the highest confidence score in our records, by sending a targeted message that references her SaaS integration and API troubleshooting work at Craftybase to propose a relevant pilot or discussion.
Technical Support Specialist at Craftybase in November 2023 - July 2025
Technical Product Support Specialist - remote at xFusion - Customer Support as a Service in July 2022 - October 2023
Call Center Representative at CCI Kenya in August 2021 - June 2022
Customer Service Representative at Jumia Group in March 2019 - July 2021
Intern at Kenya Electricity Transmission Company Limited (KETRACO) in January 2018 - March 2018
Machakos University, Environmental science, July 2026
Precious blood Riruta, July 2026
Cofounder Craftybase - Inventory MRP for makers
Founder and creator of Craftybase - an MRP for small makers. Wearer of many hats.
Senior Product Designer | UX Engineer | Design Systems
Senior Product Designer at Craftybase
(Aug 2025 – Present)
Senior Software Engineer at Easylodge
Senior Software Engineer at Easylodge
(May 2026 – Present)
Indie founder of Craftybase (TS S21) - inventory app for makers. Recovering Londoner, born again Australian. Ruby developer, coffee devotee and beer snob
Co-Founder at Craftybase
(Aug 2013 – Present)
🚀 Customer Experience Specialist | SaaS & Fintech Support | CRM Systems | API Troubleshooting | Driving Retention Through Data-Driven CX
As a front-line support specialist for a SaaS platform serving small business manufacturers, I provide personalized and timely support via email to over 100 clients monthly. I reduced ticket resolution time by 30% through clear troubleshooting communication and the use of macr...
Software Engineer at Craftybase
Software Engineer at Craftybase
(Feb 2025 – Present)
What is Michelle Odida email address?
Email Michelle Odida at [email protected]. This email is the most updated Michelle Odida's email found in 2026.
How to contact Michelle Odida?
To contact Michelle Odida send an email to [email protected]. (updated on August 27, 2025)
What company does Michelle Odida work for?
Michelle Odida works for Craftybase.
What is Michelle Odida's role at Craftybase?
Michelle Odida is Technical Support Specialist
What industry does Michelle Odida work in?
Michelle Odida works in the Public Relations & Communications industry.
