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Michele Sisto

Senior Salesforce Consultant at FCA @ CRM Consultant

Salesforce CRM Consultant at CRM ADVISOR LIMITED

London, United Kingdom

Ranked #1,093 out of 21,860 for Senior Salesforce Consultant at FCA in United States

Section title

Michele Sisto's Email Addresses & Phone Numbers

Michele Sisto's Work Experience

CRM Consultant

Senior Salesforce Consultant at FCA

May 2013 to Present

London, United Kingdom

Innoveer Solutions

Senior CRM Consultant

December 2011 to December 2012

London, United Kingdom

Enigen

Senior CRM Consultant and Trainer

June 2010 to December 2011

Michele Sisto's Education

Università degli Studi di Trieste

Physics Nuclear Physics

1991 to 1999

King's College London

PGCE Physics

Michele Sisto's Professional Skills Radar Chart

Based on our findings, Michele Sisto is ...

Consistent
Results-driven
Strategic

What's on Michele Sisto's mind?

Based on our findings, Michele Sisto is ...

57% Left Brained
43% Right Brained

Michele Sisto's Estimated Salary Range

About Michele Sisto's Current Company

CRM Consultant

FCA INTACT Programme Responsible for gathering the business requirements for a Salesforce implementation build around the Service Cloud. -Liaising with the Process Business Analysts and the Business representatives. -Providing High Level Solutions for the development team. -Involved in the configuration and customization of a number of initiatives

Frequently Asked Questions about Michele Sisto

What company does Michele Sisto work for?

Michele Sisto works for CRM Consultant


What is Michele Sisto's role at CRM Consultant?

Michele Sisto is Senior Salesforce Consultant at FCA


What is Michele Sisto's personal email address?

Michele Sisto's personal email address is m****[email protected]


What is Michele Sisto's business email address?

Michele Sisto's business email address is m****[email protected]


What is Michele Sisto's Phone Number?

Michele Sisto's phone +44 ** **** *743


About Michele Sisto

📖 Summary

I have a very good knowledge of CRM business processes (Opportunity, Order, Service and Campaign Management, Reporting,...) in different industries (e.g. Financial Services, Public Sector and Telecom). I have worked on the full project life cycle of a number of CRM projects, including the scope definition, process design and requirement gathering, application design, implementation, roll-out. I am an expert in the functionalities and configuration of Siebel (Siebel 8.2 included) across industries. I am an expert in the functionalities and configuration of Oracle CRM-On-Demand. I am an expert in the functionalities and configuration of Salesforce. I have been both a Siebel and CRM-On-Demand technical trainer in several structured courses for Oracle University and other customers and to a number of junior resources in the projects. I have developed and delivered a number of CRM-On-Demand and Salesforce end-user trainings. I have good experience in pre-sale roles, organizing and delivering CRM demonstrations and events. I have built management skills by leading a number of teams. I am trained in and an experienced practitioner and coach of the “Agile” implementation methodology. Specialties: Salesforce; Siebel; CRM on Demand;Senior Salesforce Consultant at FCA @ FCA INTACT Programme Responsible for gathering the business requirements for a Salesforce implementation build around the Service Cloud. -Liaising with the Process Business Analysts and the Business representatives. -Providing High Level Solutions for the development team. -Involved in the configuration and customization of a number of initiatives From May 2013 to Present (2 years 6 months) London, United KingdomSenior CRM Consultant @ From December 2011 to December 2012 (1 year 1 month) London, United KingdomSenior CRM Consultant and Trainer @ From June 2010 to December 2011 (1 year 7 months) Business Architect Lead @ Business Architect Lead in the OneSiebel project: responsible for the OneSiebel Business Architect team and coach for the Agile development programme From January 2006 to November 2007 (1 year 11 months) Consultant @ From 2000 to 2006 (6 years) Physics, Nuclear Physics @ Università degli Studi di Trieste From 1991 to 1999 PGCE, Physics @ King's College London Michele Sisto is skilled in: Siebel, Customer Relations, Pre-sales, Requirements Analysis, Salesforce.com, CRM, Training Delivery, Oracle CRM on Demand, Requirements Gathering, Customer Service, Oracle CRM, Business Process, Project Management, Agile Methodologies, Oracle, Solution Architecture, Telecommunications, SaaS, Integration, Business Intelligence


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Michele Sisto's Personality Type

Extraversion (E), Intuition (N), Thinking (T), Judging (J)

Average Tenure

2 year(s), 7 month(s)

Michele Sisto's Willingness to Change Jobs

Unlikely

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