Mat Conn
Group Chief Revenue Officer at Merchants | Greater Sydney Area, Australia
Mat Conn’s Email & Phone Number
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Mat Conn serves as Group Chief Revenue Officer at Merchants, a Sydney-area customer management partner specializing in global business process outsourcing and contact centre solutions. Building on documented C-suite experience as a Chief Operating Officer, he has cultivated expertise across operations, strategic development, marketing, sales, and customer experience leadership. Based in Greater Sydney, he directs enterprise revenue initiatives while managing cross-functional executive priorities within the corporate oversight sector.
BEST APPROACH TO REACH Mat Conn
Connect through LinkedIn by sending a concise message that ties your offerings directly to his COO and CRO mandates at Merchants, specifically asking for a brief introductory call to discuss operational or revenue optimization synergies.
Group Chief Revenue Officer at Merchants in October 2018 - Present
Chief Operating Officer at Catalina Labs, Inc. in May 2017 - September 2018
Chief Operating Officer / Group General Manager at iiNet in December 2011 - May 2017
General Manager at Qantas in March 2008 - November 2011
National Business Systems Manager, Contact Centres at Qantas in November 2007 - January 2008
Marketing Operations Manager at Hutchison 3G in April 2005 - November 2007
Service Delivery Leader at GE Money in August 2003 - April 2005
Business Continuity Manager at AMP in January 2003 - August 2003
Manager, IT Support and Analysis at AMP in April 2002 - January 2003
Merchants is a leading customer management partner specialising in business process outsourcing (BPO) that delivers customer experience and customer interactions. We believe that people matter, so we focus on using the right technology to create the right experience for people. We have been creating and managing contact centre operations around the world to blue chip clients since 1981. Our services and solutions are built on tried and trusted models, systems and processes that are based on best practice standards in the contact centre industry. We are passionate about people. Our ability to attract the best talent, coupled with our rich history of success and innovation across different industries around the world, is what differentiates us from our competitors. We are pioneers in the contact centre industry with over 30 years experience in creating and managing contact centre operations around the world. Our services and solutions are built on tried and trusted models, systems and processes that are based on best practice standards. We are passionate about people. Our ability to attract the best talent, coupled with our rich history of success and innovation across different industries around the world, is what differentiates us from our competitors. Visit our website at www.merchantscx.com
Discover more about Merchants
HR Administrator. Honours & Bachelors in Human Resource Management.
Human Resources Administrator at Merchants
(May 2025 – Present)
President at Aim Marketing and Insurance Services, President at Enhanced Benefits Programs
Member at National Association of Health Underwriters
(January 1980 – Present)
CXA: Merchants South Africa
President and Founding Chairman at Native Yards Brand
(September 2012 – Present)
Data Analyst | MSc (Med) Neuroscience Candidate | BHSc (Honours) Neuroscience Graduate
Teacher Assistant at University of the Witwatersrand
(April 2024 – Present)
Learning and Development Consultant - Merchants Academy
Training and Quality Analyst at Bytes Systems Integration
(February 2015 – Present)
CX Associate
Quality Controller at Merchants
(February 2023 – Present)
What is Mat Conn email address?
Email Mat Conn at [email protected] and [email protected]. This email is the most updated Mat Conn's email found in 2026.
How to contact Mat Conn?
To contact Mat Conn send an email to [email protected] or [email protected]. (updated on December 08, 2025)
What company does Mat Conn work for?
Mat Conn works for Merchants.
What is Mat Conn's role at Merchants?
Mat Conn is Group Chief Revenue Officer
What industry does Mat Conn work in?
Mat Conn works in the Executive Office industry.
