Mark Dermul, Customer Journey Expert - Tribe Payments at ING Belgium

Mark Dermul

Customer Journey Expert - Tribe Payments at ING Belgium | Ghent Metropolitan Area, Belgium

Profile last verified June 2026
Banking Verified Profile Ghent Metropolitan Area, Belgium Stedelijk Instituut voor Pedagogisch Hoger Onderwijs
Verified

Work Email

***@skynet.be

Last verified May 2026

Phone Number

(**) *** *** 408

Belgium • Phone

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Mark Dermul serves as a Customer Journey Expert within the Tribe Payments division at ING Belgium, where he focuses on optimizing digital banking experiences. He holds formal pedagogical training from the Stedelijk Instituut voor Pedagogisch Hoger Onderwijs, which supports his methodology for designing customer-centric financial services. Operating out of the Ghent Metropolitan Area, he partners with cross-functional teams to streamline payment workflows and enhance user engagement within the Belgian banking sector.

BEST APPROACH TO REACH Mark Dermul

Contact him through LinkedIn messaging or his corporate work email by highlighting specific Tribe Payments optimization efforts and aligning your proposal with ING’s stated mission to center banking around customer needs and technological innovation.

Mark Dermul Socials
Mark Dermul Work Experience

Whisky Expert at Catawiki in November 2015 - Present

Whisky Blogger at Whisky Voor Iedereen (Whivie.be) in October 2009 - Present

Customer Journey Expert - Tribe Payments at ING Belgium in January 2025 - Present

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Customer Journey Expert - Assisted Channels - CRM Service at ING Belgium in September 2021 - December 2024

President at Star Force Events vzw in January 2004 - December 2021

Team Leader Businesscredit Center at ING Belgium in September 2008 - September 2021

Branch Manager at ING Belgium in February 2004 - September 2008

Foreign Trade Advisor at KBC Bank in September 1992 - June 2000

Mark Dermul Education

Stedelijk Instituut voor Pedagogisch Hoger Onderwijs, Master, July 1990 to July 1992

Mark Dermul Skills
Stakeholder Management Banking Retail Banking Blogging Credit Private Banking Credit Risk Commercial Banking Commercial Lending Credit Analysis Financial Risk Financial Markets Insurance Payments Risk Management Process Management Portfolio Management Leadership Operations Management Internet Banking Coaching Operational Risk Management Loans Whisky
About Mark Dermul’s Current Company
ING Belgium

At ING, we believe all sustainable progress is driven by people with the imagination and determination to improve their future and the futures of those around them. Our purpose is therefore to empower people to stay a step ahead in life and in business. As a global financial institution, with a strong European base, we redefine banking at times of incredible change: a journey powered by technology, centered around our customers, and driven by smart, determined teams. Our people from all backgrounds reflect the diversity of the communities we serve, drive innovation and shape the future of our company. Regardless of your background, religion, or lifestyle, you’ll be welcome here.

Discover more about ING Belgium
Mark Dermul’s Colleagues
Philippine Deradigues

Philippine Deradigues

Brussels, Brussels Region, Belgium

In 💜 with Banking 🤓 Director | Leading Financial Institutions BE | People lover 💥How can I help? | Go Green 💚 No 🌍 B | Happy wife & mum of 3 🧑‍🧒‍🧒

Director - Coverage Banker | Financial Institutions - Wholesale banking at ING Belgium
(June 2024 – Present)

Jonah Lemaire

Jonah Lemaire

Antwerp Metropolitan Area

Employee Benefits Consultant bij ING Belgium

Pricing Expert Daily Banking & Consumer Lending at ING Belgium
(May 2022 – Present)

Laura Bomal

Laura Bomal

Charleroi, Walloon Region, Belgium

Conseillère en crédits - Agence indépendante ING (Châtelet) pour BBPM Finances

Conseillère en crédits - Agence indépendante de Châtelet (BBPM Finances) at ING Belgium
(November 2019 – Present)

Fabrice Duluins

Fabrice Duluins

Seneffe, Walloon Region, Belgium

IT Financial Manager

Rules Official at Royal Belgian Golf Federation
(January 2017 – Present)

Kristof Decat

Kristof Decat

Ghent, Flemish Region, Belgium

Circle Lead - Client Services bij ING Belgium NV

Circle Lead - Client Services - Daily Banking Private Individuals at ING Belgium
(June 2024 – Present)

Nathalie Pluvinage

Nathalie Pluvinage

Brussels Metropolitan Area

Site Mgr Louvain la Neuve Daily Banking Private Individuals

Site Mgr Louvain la Neuve Daily Banking PI at ING Belgium
(January 2025 – Present)

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Frequently asked questions about Mark Dermul

What is Mark Dermul email address?

Email Mark Dermul at [email protected] and [email protected]. This email is the most updated Mark Dermul's email found in 2026.

How to contact Mark Dermul?

To contact Mark Dermul send an email to [email protected] or [email protected]. (updated on November 08, 2025)

What company does Mark Dermul work for?

Mark Dermul works for ING Belgium.

What is Mark Dermul's role at ING Belgium?

Mark Dermul is Customer Journey Expert - Tribe Payments

What industry does Mark Dermul work in?

Mark Dermul works in the Banking industry.

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