Marina Sofroni, Managing Director of Intrum Customer Services Athens, ICSA at Intrum

Marina Sofroni

Managing Director of Intrum Customer Services Athens, ICSA at Intrum | Athens, Attiki, Greece

Profile last verified June 2026
Telecommunications Verified Profile Athens, Attiki, Greece Deree College
Verified

Work Email

***@intrum.com

Last verified May 2026

Personal Email

***@yahoo.com

Personal • High Confidence

Phone Number

(**) *** *** 164

Greece • Phone

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Marina Sofroni Socials
Marina Sofroni Work Experience

Managing Director of Intrum Customer Services Athens, ICSA at Intrum in September 2020 - Present

Head of Global Front Office Intrum at Intrum in February 2024 - Present

Athens Contact Center Manager (Philips Service Delivery Transformation) at Philips group at Philips in May 2018 - September 2020

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Head of Marketing & Customer Operation at Interasco in June 2017 - April 2018

CUSTOMER CARE CONSULTANT at 3W DIADIKTIAKI in January 2016 - April 2017

Consumer Contact Center Manager at Vodafone in August 2012 - March 2015

Customer Operation Support Manager at Vodafone in November 2009 - July 2012

Executive Director of Customer Service at WIND Hellas in March 2006 - September 2009

Customer Care Manager at NovaBank S.A. in January 2000 - January 2006

Operation Department- Call Center Supervisor at Newsphone Hellas in November 1998 - May 2000

Marina Sofroni Education

Deree College, Bachelor of Business Administration (B.B.A.), January 1991 to January 1994

Marina Sofroni Skills
Business Process Outsourcing (BPO) Interpersonal Skills Strategic Thinking Strategic Planning Communication Call Center Customer Experience Telecommunications Team Management Product Management VAS Team Leadership Business Planning Direct Sales Business Strategy Management Call Centers CRM Mobile Communications Vendor Management Mobile Devices Negotiation Customer Service Pre-sales Strategy Project Planning Business Analysis Contact Centers Service Delivery Managed Services Business Development Account Management Product Marketing Team Building Troubleshooting Service Management Sales Operations Customer Retention Strategic Partnerships Operations Management Sales Management New Business Development Sales Change Management Competitive Analysis Teamwork Customer Satisfaction Integration Solution Selling Unified Communications Key Account Management Project Management Customer Relationship Management (CRM) Marketing Management Complaint Management
About Marina Sofroni’s Current Company
Intrum

At Intrum, we enable financial health – for people, businesses and society. Intrum is Europe’s market-leading credit management services company, offering a complete range of credit management and financial services built on a strong base in collection operations. We help companies prosper by caring for their customers. Every year, we support around 70,000 businesses across 20 European markets with credit management and debt collection solutions that improve cash flow and strengthen liquidity. Every day, we engage with 250,000 people in debt. Guided by ethics and driven by technology, we listen, respect and help individuals regain control of their finances through ethical debt resolution. With 9,000 colleagues and our headquarters in Stockholm, we combine human understanding with innovation to enable financial health for people, businesses and society.

Discover more about Intrum
Marina Sofroni’s Colleagues
Joshua Fuentes

Joshua Fuentes

Greater Madrid Metropolitan Area

NPL Portfolio Valuation Specialist | European Debt Acquisition & Performance Analysis

Senior Portfolio Analyst at B2 Impact
(October 2024 – Present)

Kusum Ramsamy

Kusum Ramsamy

Port Louis, Mauritius

Human Resources Manager

Human Resources Manager at Intrum
(October 2022 – Present)

HR Director

Human Resources Director at Intrum
(February 2024 – Present)

Ivana Impelluso

Ivana Impelluso

Milan, Lombardy, Italy

CFO Italy / Finance Director presso Intrum

CFO Italy / Finance Director at Intrum
(October 2021 – Present)

Rebecca Bendoris

Rebecca Bendoris

United Kingdom

Talent Acquisition Manager | Building Winning Teams for Intrum UK's Growth 🚀

Talent Acquisition Manager at Intrum
(February 2019 – Present)

Stefania Testolina

Stefania Testolina

Milan, Lombardy, Italy

Head of Procurement

Head of Procurement at Relatech
(April 2025 – Present)

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Frequently asked questions about Marina Sofroni

What is Marina Sofroni email address?

Email Marina Sofroni at [email protected] and [email protected]. This email is the most updated Marina Sofroni's email found in 2026.

How to contact Marina Sofroni?

To contact Marina Sofroni send an email to [email protected] or [email protected].

What company does Marina Sofroni work for?

Marina Sofroni works for Intrum.

What is Marina Sofroni's role at Intrum?

Marina Sofroni is Managing Director of Intrum Customer Services Athens, ICSA

What industry does Marina Sofroni work in?

Marina Sofroni works in the Telecommunications industry.

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