Long Chen

Founded in the heart of the Silicon Valley USA in 2007, Lulutrip is the market leading Online Travel Agency (OTA) serving Chinese clients worldwide. It pioneered the concept of Destination Tours amongst the Chinese customers -- instead of joining an all-inclusive tour from their home cities, customers select one or more tours at their travel destinations. By allowing the customers to decide their own itinerary, and purchase the best airfare available on the market, Destination Tours provides a much greater flexibility in scheduling, much richer choices in products, and much higher overall cost effectiveness for the trip. Lulutrip was the first OTA in the US that introduced an all Chinese-language, advanced online tour booking platform, and the first to allow Chinese customers worldwide to reserve and purchase Destination Tours 24x7. Certificated by International Air Transport Association (IATA) and California Seller of Travel, Lulutrip provides booking of the full spectrum of travel services including bus tours, hotels, private tours, which are operated by local trusted alliance. With offices based in US, UK & China, Lulutrip also offers a 24/7 bespoke customer service: Chinese-speaking trip advisors offer support and problem solving from start to finish for our clients.