Leo Pratlong
Tech Lead at Akio | Greater Montpellier Metropolitan Area, France
Leo Pratlong’s Email & Phone Number
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Léo Pratlong currently serves as a Tech Lead at Akio, a software developer focused on customer experience technology within the information technology and services industry. He completed his formal studies at Ecole Privée des Sciences Informatiques and applies this academic background to guide engineering initiatives across the Greater Montpellier Metropolitan Area. His work appears centered on directing technical strategy for akio.cx, an intelligent interaction platform that uses conversational data analytics to personalize customer service and elevate overall user engagement.
BEST APPROACH TO REACH Leo Pratlong
Connect via LinkedIn with a concise message outlining how your enterprise solution addresses specific implementation challenges for Akio’s active customer experience engineering projects.
Tech Lead at Akio in January 2019 - Present
Freelance expert technique Java/Liferay at Indépendant in September 2017 - January 2019
Expert technique Java / Liferay at Smile in April 2012 - September 2017
Enseignant de HTML5 at EPSI in October 2011 - January 2014
Ingénieur développement at GEOMATYS in October 2009 - December 2011
Ingénieur Développement at Sopra Group in March 2009 - August 2009
Analyste / Gestion de projet informatique at Oveanet in June 2008 - August 2008
Analyste informatique at IRD in June 2007 - August 2007
Développeur at Tixeo Soft in January 2006 - February 2006
Ecole Privée des Sciences Informatiques, Ingénieur, October 2026
Ecole Privée des Sciences Informatiques, BTS, October 2026
La satisfaction client ne se résume plus simplement à bien répondre. Une meilleure connaissance des attentes du client et une réponse personnalisée deviennent nécessaires. C’est pourquoi AKIO édite akio.cx, une suite logicielle innovante qui analyse l'ensemble des interactions et assiste le conseiller pour améliorer l’Expérience Client et Collaborateur, en s’appuyant sur des technologies intelligentes et collaboratives. Pour en savoir plus, rendez-vous sur www.akio.com/fr Customer satisfaction is no longer simply a matter of providing a good response. It is becoming increasingly vital to gain better insight into the customers' expectations and to ensure that they receive a tailored solution. Which is why AKIO has developed akio.cx, an innovative software suite that analyses all types of interactions and assists the agent in improving Customer Experience, by relying on intelligent and collaborative technologies. For more information, www.akio.com/en
Discover more about Akio
Trilingual Head of Communication, Marketing, and CSR
Planning and budget management, public relations, brand content, presentations and materials, trade shows, team-building activities, social media management, and digital campaigns. Led the marcom team and lead-gen unit. Managed Carbon Footprint and CSR policy.
CEO, AKIO
CEO, Founder at AKIO
(Feb 2002 – Present)
Channel, TWS & Presales Manager - Associate chez Akio
CCaaS & UCaaS Channel Sales.
> Building and developing channel based distribution for Akio Unified (CCaaS - Contact Center as a Service: rock-solid product leading the French market).
> Expanding channel distribution for Akio TWS, (UCaaS - Unified Communication & Collaboration...
Frequentou a Universidade de Coimbra- Faculdade de Letras
Traditional and Social Media Analyst at Akio
(Mar 2017 – Present)
Product Manager CX & IA | Innovation produit | Leadership équipes transverses
Product manager sur l'offre CX, IA & canaux digitaux | Pilotage de projets complexes majeurs | Pragmatisme et mindset solution driven | Discovery to delivery
𝗣𝗿𝗼𝗱𝘂𝗶𝘁 𝗲𝘁 𝗨𝘀𝗲𝗿 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲
• Intégration de ...
Business Intelligence executive. KM. CKO. Information and media industries. Advertising & Editorial contents' analysis
Project management Spotter & Analytics, ereputation, social listening, strategic intelligence, voice of customer for corporate and marketing departments for key accounts
What is Leo Pratlong email address?
Email Leo Pratlong at [email protected], [email protected] and [email protected]. This email is the most updated Leo Pratlong's email found in 2026.
How to contact Leo Pratlong?
To contact Leo Pratlong send an email to [email protected], [email protected] or [email protected]. (updated on November 14, 2025)
What company does Leo Pratlong work for?
Leo Pratlong works for Akio.
What is Leo Pratlong's role at Akio?
Leo Pratlong is Tech Lead
What industry does Leo Pratlong work in?
Leo Pratlong works in the Information Technology & Services industry.
