Koen Vervaet, Service Management Consultant at 3 Headed Giant

Koen Vervaet

Service Management Consultant at 3 Headed Giant | Edegem, Flemish Region, Belgium

Profile last verified June 2026
Management Consulting Verified Profile Edegem, Flemish Region, Belgium Katholieke Hogeschool Mechelen
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***@telenet.be

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(**) *** *** 102

Belgium • Phone

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Koen Vervaet serves as a Service Management Consultant at 3 Headed Giant, a management consulting firm based in Edegem, Belgium that delivers result-driven solutions balancing human factors, processes, and products for service organizations. He holds his primary education from Katholieke Hogeschool Mechelen and applies this foundation to deliver turnkey solutions, strategic advice, coaching, and training for clients optimizing service delivery. His work concentrates on enabling both service providers and end customers to capture measurable value through structured operational frameworks and tailored organizational guidance.

BEST APPROACH TO REACH Koen Vervaet

Reach out via personal email with a concise pitch demonstrating how your solution complements 3 Headed Giant’s service management coaching and advisory programs for regional enterprises.

Koen Vervaet Socials
Koen Vervaet Work Experience

Service Management Consultant at 3 Headed Giant in November 2022 - Present

Service Level Manager at 3 Headed Giant in March 2020 - March 2023

Teamlead 2nd Line Support Tech at Telenet in February 2019 - January 2020

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Technical Teamcoach @ Telenet Business at Telenet in December 2016 - February 2019

TB Incident Manager at Telenet in October 2015 - December 2016

Business Backoffice Support at Telenet in October 2013 - October 2015

Teamcoach Small Biz at Telenet in May 2011 - September 2013

Teamcoach Customer Care at Telenet in October 2009 - May 2011

Student at CVO Antwerpen-Zuid in January 2006 - December 2009

Teamleader DBase at Media Saturn in December 2008 - October 2009

Service Manager at Media Saturn in August 2007 - November 2008

Assistent Manager EPCS at Carrefour in October 2004 - July 2007

Koen Vervaet Education

Katholieke Hogeschool Mechelen, July 2026

CVO Antwerpen Zuid, HBO Marketing Management, July 2026

Karel de Grote-Hogeschool, July 2026

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Sint-Jozef Instituut, Mathematics, July 1995 to July 1999

Koen Vervaet Skills
Tool Adminstration 4me Administration Procesmanagement Delen van kennis Consultancy Bedrijfsproces Management-consultancy IT Integration Organizational Culture Organizational Strategy Analytisch denkvermogen Strategisch denken IT Service Management ISM Service management Agile Methodologies SIAM Call Centers Customer Experience Coaching Customer Service Operations Management Team Management Customer Satisfaction Contact Centers Telecommunications B2B Call Center Complaint Management Time Management Performance Reporting Procedure Manuals Procedure Creation Procedure Review Ad Hoc Reporting Hardware Support Small Business Marketing Management Dutch Management Customer Retention Hardware Installation Aftersales Database Administration ITIL v3 Foundations Certified Priority Management Process Improvement Business Process Improvement Business-to-Business (B2B) Change Management ITIL BPNM Business Analysis Team Leadership Lean fundamentals Salesforce.com Itil 4 foundation certified Incidentmanagement Leiderschap Oplossen van problemen
About Koen Vervaet’s Current Company
3 Headed Giant

We offer innovative solutions that enable you to organize, manage and get in control of your services. Our approach is result driven and aimed at facilitating real value from services, both for service providers and their customers. We look for a balance between the human factor (people), what people do (process) and the means people need to work (product). Our services include turnkey solutions as well as tailor made advice, coaching and training.

Discover more about 3 Headed Giant
Koen Vervaet’s Colleagues
Stefaan Baene

Stefaan Baene

Antwerp Metropolitan Area

Managing Partner at 3 Headed Giant

Owner at DBS Consultancy
(Oct 2009 – Present)

Timothy Ferrez

Timothy Ferrez

Antwerp Metropolitan Area

Tooling Administrator at 3 Headed Giant

OmniTracker Administrator
Single Point Of Contact for customers
Nagios monitoring
First Line support

PN

Piet Nevel

Eymet, Nouvelle-Aquitaine, France

Service Level Manager at 3 Headed Giant

I'm a member of Hestia's Service Level Management team. As a solid based knowledge company, Hestia ensures consistency and absolute quality by supporting and/or completely managing the ICTinfrastructure of our esteemed customers. Hestia is a flexible company with thorough expe...

LD

Lemmens Dimitri

Antwerp Metropolitan Area

Medior Tooling administrator

Tooling administrator at 3 Headed Giant
(Aug 2016 – Present)

NR

Nico Ramaekers

Willebringen, Flemish Region, Belgium

Service Level Manager bij 3 Headed Giant

Datacenter engineer at Proximus
(Jan 2010 – Present)

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Frequently asked questions about Koen Vervaet

What is Koen Vervaet email address?

Email Koen Vervaet at [email protected], [email protected] and [email protected]. This email is the most updated Koen Vervaet's email found in 2026.

How to contact Koen Vervaet?

To contact Koen Vervaet send an email to [email protected], [email protected] or [email protected]. (updated on November 08, 2025)

What company does Koen Vervaet work for?

Koen Vervaet works for 3 Headed Giant.

What is Koen Vervaet's role at 3 Headed Giant?

Koen Vervaet is Service Management Consultant

What industry does Koen Vervaet work in?

Koen Vervaet works in the Management Consulting industry.

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