James Pumo

For more than three decades, GCG has executed the most critical legal administrative tasks efficiently and effectively, so our clients can get back to work. We are the premier provider for class action settlement administrations, restructuring and bankruptcy matters, mass tort settlement programs, regulatory settlements, and data breach response programs in the United States and internationally. GCG’s team comprises attorneys*, paralegals, finance and banking experts, software engineers, in-house legal notice specialists, graphic artists with extensive website design experience, and U.S.-based Contact Center professionals hired, trained and managed by GCG. Our elite physical and human resources, superior quality assurance, and commitment to fraud prevention, compliance, and privacy protection underpin every matter we handle and contributed materially to GCG’s distinction as the first claims administrator to earn AICPA SOC 2, Type 1 Certification in 2013, a designation we repeated again in 2014 and 2015. GCG’s staff of approximately 700 employees includes attorneys*, paralegals, finance and banking experts, software engineers, in-house legal advertising specialists, graphic artists with extensive website design experience, and U.S.-based Contact Center professionals hired, trained and managed by GCG. Our presence is nationwide. We have full operations facilities in New York and Seattle and a 60,000 square foot state-of-the-art Mail, Processing and Contact Center in Dublin, Ohio. Regional offices in New Orleans, Atlanta, Chicago, Houston, Los Angeles, New York, and Orlando, and the operational resources of Settlement Services, Inc. (SSI), our Tallahassee, Florida-based subsidiary specializing in labor and employment class action administrations, put us feet-on-the-ground in cities around the United States and available to clients on short notice. *GCG does not engage in the practice of law.