James Hedland, Manager, Customer Experience, Operations & Training at Tesla

James Hedland

Manager, Customer Experience, Operations & Training at Tesla | Irvine, California, United States

Profile last verified July 2026
Automotive Verified Profile Irvine, California, United States
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James Hedland Socials
James Hedland Work Experience

Founder & CEO at Hedland Automotive, LLC in April 2015 - Present

Director, UP.FIT by Unplugged Performance at UP.FIT- Tesla Upfitting by Unplugged Performance in July 2023 - Present

Director, UP.FIT at Unplugged Performance in July 2023 - Present

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Student Pilot at Hedland Aviation in April 2025 - Present

Founder | EV Strategy Advisor to Law Enforcement & Government Fleets at HedFleet in April 2025 - Present

Director, Business Operations & Experience at Unplugged Performance in May 2020 - July 2023

Manager, Customer Experience, Operations & Training at Tesla in January 2016 - January 2020

Sr. Delivery Advisor & Trainer at Tesla in August 2017 - January 2018

Delivery Advisor & Training Specialist at Tesla in August 2016 - August 2017

Training Manager at Porsche Cars North America in January 2012 - January 2016

Business Process Consultant at Hedland Creative, LLC in January 2001 - January 2016

Creative Director & Facilitator at Hedland Creative, LLC in January 2001 - January 2012

Co-Founder at Hedland-Packer Audio Visual in February 2000 - February 2010

Mac Genius at Apple in January 2007 - January 2009

Production Technology Engineer at Walt Disney Television in June 2007 - May 2008

James Hedland Skills
EVOC Instruction Emergency Vehicle Operator Course Technology Product Development Product Design Pricing Strategy Wiring Diagrams Wiring Harness Brand Development Brand Management Branding & Identity Corporate Branding Media Relations Social Media Communications Search Engine Optimization (SEO) Product Development Startup Development Training Leadership Automotive training Automotive Repair Curriculum Development High Performance Driving Professional Driving Customer Experience Motorola Hardware U.S. Federal Communications Commission (FCC) Information Technology Wireless Networking Apple Software Mac os Mac OS X Server Audio Visual (AV) Systems Audio Visual System Design AV Integration Security Systems Integration Security System Design Public Safety Technology Upfitting Industrial Design Government Contracting Fleet Sales Fleet Optimization Fleet Management Automotive Engineering Electrical Wiring Electrical Troubleshooting Electrical Controls Electrical Engineering Automotive Electronics Automotive Parts Automotive Design Fleet Planning Product Engineering Recruiting Business Development Human Resources (HR) Process Improvement New Business Development Business Transformation Business Coaching Motorsports Customer Satisfaction Training & Development Leadership Automotive Aftermarket Marketing Advertising Photography Social Media Social Media Marketing Graphic Design Sales Marketing Strategy Online Marketing Online Advertising Automotive Retail Event Planning Videography Editing Digital Photography Video Editing Art Direction Creative Strategy Event Management Strategic Planning CRM Creative Direction Social Networking Mac Adobe Creative Suite Microsoft Office Customer Service Management Team Building Team Leadership Training Automotive Marketing Automotive Sales Training Automotive Products development
About James Hedland’s Current Company
Tesla

Unplugged Performance is the world leader in premium performance upgrades for Tesla vehicles. Unplugged Performance was founded and incubated by the team behind the world-renowned automotive customizer Bulletproof Automotive. Unplugged Performance is the world’s leading company focused on the customization and sports performance of Tesla Motors vehicles. All of our parts are researched and engineered on our own development vehicles with the intention of improving every aspect of the driving and ownership experience. Unplugged produces an exclusive range of premium upgrades to give a new sporty performance identity to all Tesla vehicles. Improving on perfection is no easy task, and to do so Unplugged products are professionally designed, prototyped, and manufactured in-house in Hawthorne, CA, and in collaboration with the best motorsports suppliers. The supercar performance of Tesla vehicles meets supercar-grade enhancements with Unplugged Performance. Founded in 2013 in Hawthorne, CA, Unplugged is neighbors with Tesla’s Design Studio, SpaceX, The Boring Company, and the Hyperloop Test track.

Discover more about Tesla
James Hedland’s Colleagues
Kirk Nason

Kirk Nason

Los Angeles Metropolitan Area

Sr. Tesla Specialist at Unplugged Performance

Unplugged Performance is the leader for high-quality, premium upgrades and customization for Tesla Vehicles, including exterior parts and custom interiors. We are the "AMG" of Tesla

Ben Schaffer

Ben Schaffer

Los Angeles Metropolitan Area

Founder & CEO of Unplugged Performance, UP.FIT, and Bulletproof Automotive | Driving the Future of Car Culture, Motorsports, Next-Gen Policing, and Defense Innovation

Development & Sales of Turnkey Tesla Fleet Vehicles For Law Enforcement, Military, Private Security & More

Bror Alwin

Bror Alwin

Norway

Industrial Designer | MSc Student NTNU

Industrial Designer at Unplugged Performance
(Aug 2022 – Present)

Derek Letourneau

Derek Letourneau

San Francisco Bay Area

Leader, Entrepreneur, Tesla Alum

Owner at Unplugged Performance
(Nov 2023 – Present)

Bryan Benitez

Bryan Benitez

Los Angeles Metropolitan Area

E-Commerce & Digital Marketing Manager | DTC Growth, Go-to-Market & Product Launches | SEO, CRO & Web Ops | Driving Revenue for EV & Consumer Brands

E-Commerce & Digital Marketing Manager at Unplugged Performance
(Apr 2025 – Present)

Keith Pham

Keith Pham

Huntington Beach, California, United States

VP of Finance, Accounting, Administration | Author of THE OMNIA WAY | I develop team and build systems that scale.

-Leading the strategic and operational functions of the organization’s finance, accounting, and administration departments.
-Managing all aspects of accounting systems, including financial planning, budgeting, and reporting.
-Risk analysis and executing financial strategies ...

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Frequently asked questions about James Hedland

What is James Hedland email address?

Email James Hedland at [email protected], [email protected] and [email protected]. This email is the most updated James Hedland's email found in 2026.

What is James Hedland phone number?

James Hedland phone number is 4802859842.

How to contact James Hedland?

To contact James Hedland send an email to [email protected], [email protected] or [email protected]. If you want to call James Hedland try calling on 4802859842.

What company does James Hedland work for?

James Hedland works for Tesla.

What is James Hedland's role at Tesla?

James Hedland is Manager, Customer Experience, Operations & Training

What industry does James Hedland work in?

James Hedland works in the Automotive industry.

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