Ilro Lee
Director, Data, Intelligence and Analytics at NSW Department of Customer Service | Sydney, New South Wales, Australia
Ilro Lee’s Email & Phone Number
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A graduate of UNSW, Lee directs data and analytics strategy for the NSW Department of Customer Service in Sydney. In this capacity, he oversees intelligence initiatives across a government portfolio comprising more than thirty agencies that collectively serve over eight million residents. His leadership focuses on applying data-driven insights to advance digital reform, strengthen regulatory frameworks, and improve public service delivery.
BEST APPROACH TO REACH Ilro Lee
Reach out via personal email with a concise message highlighting how targeted data intelligence solutions can streamline the department’s cross-agency digital reform initiatives.
Director, Data, Intelligence and Analytics at NSW Department of Customer Service in December 2023 - Present
Manager, Advanced Analytics at NSW Department of Customer Service in October 2019 - November 2023
Senior Project Officer/ Data Governance Lead at NSW Department of Finance, Services and Innovation in October 2018 - September 2019
Post Doctoral Research Fellow at AGSM @ UNSW Business School in September 2016 - October 2018
Post Doctoral Research Fellow at Centre for Social Impact in September 2014 - September 2016
PhD Candidate at University of New South Wales in February 2011 - March 2015
Partner at Zata3 Consulting in December 2005 - February 2011
Director of Finance, Economist, Project Manager at Winning Connections in August 2000 - December 2005
UNSW, Doctor of Philosophy (PhD)
University of Maryland - Robert H. Smith School of Business
Denison University, Bachelor of Arts (B.A.)
We are a team of more than 12,000 people, working together to provide services that improve the lives of our 8+ million customers across NSW. We are focused on delivering customer service, modern and strong regulation, along with meaningful digital reform for communities. DCS is a portfolio of more than 30 agencies, entities and business units, which makes our work incredibly diverse. We are guided by our core values of integrity, trust, service and accountability. We offer flexible working, competitive pay and conditions, and support employee health and wellbeing. Come join us and help influence the future of our great state. Our community guidelines: https://www.nsw.gov.au/customer-service/access-to-information/dcs-social-media-community-guidelines
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What is Ilro Lee email address?
Email Ilro Lee at [email protected], [email protected], [email protected] and [email protected]. This email is the most updated Ilro Lee's email found in 2026.
What is Ilro Lee phone number?
Ilro Lee phone number is +61468332777.
How to contact Ilro Lee?
To contact Ilro Lee send an email to [email protected], [email protected], [email protected] or [email protected]. If you want to call Ilro Lee try calling on +61468332777. (updated on December 07, 2025)
What company does Ilro Lee work for?
Ilro Lee works for NSW Department of Customer Service.
What is Ilro Lee's role at NSW Department of Customer Service?
Ilro Lee is Director, Data, Intelligence and Analytics
What industry does Ilro Lee work in?
Ilro Lee works in the Government Administration industry.
