Heather Karlson
Principal Researcher, User Research at Liberty Mutual Insurance | Greater Boston, United States
Heather Karlson’s Email & Phone Number
VerifiedFree account · No credit card · 5 profiles/month
ContactOut Insights • AI Generated
Heather Karlson serves as a Principal Researcher in User Research at Liberty Mutual Insurance, where she applies her expertise in research strategy and change leadership to initiatives within the computer software sector. She earned a graduate business degree from the Bentley University McCallum Graduate School of Business, providing the analytical foundation required to design and execute enterprise-wide UX studies. Her role focuses on bridging user insights with strategic organizational transformation to optimize digital product experiences across a Fortune 100 insurance portfolio.
BEST APPROACH TO REACH Heather Karlson
Contact her via personal email, leveraging the highest confidence channel in the directory, to submit a concise proposal that demonstrates how your services can advance her ongoing research strategy and change leadership efforts at Liberty Mutual.
Principal Researcher, User Research at Liberty Mutual Insurance in September 2025 - Present
UX Researcher at Liberty Mutual Insurance in March 2025 - September 2025
Principal Experience Design Researcher at The FM Group in February 2021 - August 2024
User Experience (UX) Consultant at Bentley University User Experience Center in February 2014 - September 2020
User Experience (UX) Research and Design Associate at Bentley University User Experience Center in January 2013 - December 2013
Photographer and Owner at Self employed, Professional Photographer in January 2007 - January 2013
Bentley University - McCallum Graduate School of Business, Master of Science (MS)
New York University, BA
University of Massachusetts Lowell, Master of Education (M.Ed.)
At Liberty Mutual, we believe progress happens when people feel secure. For more than 110 years we have helped people and businesses embrace today and confidently pursue tomorrow by providing protection for the unexpected and delivering it with care. A Fortune 100 company with more than 40,000 employees in 28 countries and economies, we are the ninth largest global property and casualty insurer and generate more than $50 billion in annual consolidated revenue. We operate through three strategic business units: US Retail Markets, providing auto, home, renters and other personal and small commercial lines property and casualty insurance to individuals and small businesses countrywide; Global Risk Solutions, delivering a full range of comprehensive commercial and specialty insurance, reinsurance and surety solutions to mid-size and large businesses worldwide; and Liberty Mutual Investments, deploying more than $100 billion of capital globally to build enduring businesses, drive economic growth, and secure Liberty Mutual’s promises. For more information, visit www.libertymutualinsurance.com.
Discover more about Liberty Mutual Insurance
Comparion Insurance Agency a Liberty Mutual Company
Insurance Agent at Liberty Mutual Insurance
(Present)
Analyst @ Liberty Mutual | UTD JSOM Alumni
Associate II, Analytics at Liberty Mutual Insurance
(April 2025 – Present)
EVP & Chief Compliance Officer at Liberty Mutual Insurance and Co-Executive Sponsor of WE@Liberty, Women & Allies ERG
EVP & Chief Compliance Officer at Liberty Mutual Insurance
(April 2025 – Present)
Asst. VP, Senior Corporate Counsel at Liberty Mutual Insurance
Assistant Vice President, Senior Corporate Counsel at Liberty Mutual Insurance
(October 2022 – Present)
VP & Senior Director at Liberty Mutual Insurance
VP & Senior Director, Talent Attraction and Onboarding at Liberty Mutual Insurance
(December 2024 – Present)
GRS Business Operations Director at Liberty Mutual Insurance | MBA Candidate at Kellogg School of Management
GRS Business Operations Director - Underwriting Strategy at Liberty Mutual Insurance
(January 2025 – Present)
What is Heather Wright Karlson email address?
Email Heather Wright Karlson at [email protected], [email protected] and [email protected]. This email is the most updated Heather Wright Karlson's email found in 2026.
How to contact Heather Wright Karlson?
To contact Heather Wright Karlson send an email to [email protected], [email protected] or [email protected]. (updated on October 17, 2025)
What company does Heather Karlson work for?
Heather Karlson works for Liberty Mutual Insurance.
What is Heather Karlson's role at Liberty Mutual Insurance?
Heather Karlson is Principal Researcher, User Research
What industry does Heather Karlson work in?
Heather Karlson works in the Computer Software industry.
